Shelley-Anne Salisbury talks with Nicky Perfect, crisis negotiator

09/28/21 • 31 min

Nicky Perfect's 30 year career in the London Metropolitan Police Force culminated with her being selected as one of a handful of specialised hostage negotiators for the UK and has equipped her with incredible facilitation mediation and coaching skills. Nicky describes how she negotiated her way through high level trauma situations and how she still uses this experience and expertise in her current coaching and other business ventures. It's a fabulous listen with wonderful insights. I think you will agree Nicky is an absolute inspiration.

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Shelley-Anne Salisbury talks to Bob Oberstein, the "Positive" mediator

Bob Oberstein has been resolving conflicts for over 50 years. He’s represented both employees and employers in the private and public sectors. In recognition of his service Bob was awarded the U.S. Federal Mediation and Conciliation Service Director's Award for lifetime achievement in promoting positive Labour Management Relations. Bob told me his blood type is B positive so positivity literally runs through his veins and he approaches life and mediation with huge optimism. He says there are "no problems only infinite possibilities". I learnt a great deal from Bob and found his positivity infectious. I think you will too!

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Shelley-Anne Salisbury talks to Nancy Radford, a specialist SEND and community mediator

Nancy Radford is accredited in Civil & Commercial, Workplace & Employment, SEND (Special Educational Needs and Disabilities) and International Online Mediation, as well as having additional training in restorative facilitation, vulnerable adults, and community mediation. She is a qualified trainer and coach offering conflict coaching, early intervention and training in conflict management and communication skills. She recently won a national mediation award for setting up an Online CPD programme preparing mediators to work online during the pandemic. Prior to going into full time peace-making, Nancy was a researcher, a midwife, a director in a successful family business, a manager, consultant and trainer in public, private & third sector. Nancy says “I like to make myself redundant as a mediator by leaving a legacy instead of a hole”.