Episode 9: Interview with Alibaba.com’s John Caplan

06/22/20 • 60 min

In this June 12, 2020 segment of MDM LIVE, John Caplan, President, North America & Europe, Alibaba.com, urges distributors to drive digital in their businesses and the need for a marketplace strategy going forward. Hear much more from Caplan — including inspiration for taking your business digital, tips on getting started with Alibaba.com and practical advice on how to sell internationally.

Hosts: MDM’s Tom Gale & Mike Marks, Indian River Consulting Group

Hosts: MDM’s Tom Gale & Mike Marks, Indian River Consulting Group

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Episode 8: Interview with Barry Litwin, CEO of Systemax

In this June 5, 2020 segment of MDM LIVE, Barry Litwin, CEO of Systemax, parent of Global Industrial, talks about the company’s ongoing digital transformation, online customer service and how they are helping their customers prepare to recover from the impacts of COVID-19 with its R3 (Restore, Return, Rebound) program.

Hosts: MDM’s Tom Gale & Mike Marks, Indian River Consulting Group

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Episode 10: Interview with Ernie Coutermarsh, Industry Icon

Over the course of a 50-year career at F.W. Webb, a diversified HVACR, plumbing and PVF distributor serving nine Northeast states, and #21 in MDM's 2019 Top Distributors List, Ernie Coutermarsh has made an incredible impact on the industry, business associates and the lives of so many he has touched. In this interview, Ernie shares his thoughts on leadership, innovation, talent development and much more.