Ep 151: The International Risks and Opportunities of Modern Business Growth with Ted McKenna

02/26/24 • 26 min

Today, we are joined by Ted McKenna. Ted is co-author of the bestselling book The JOLT Effect: How High Performers Overcome Customer Indecision, and a founding partner of DCM Insights. He is an accomplished sales and customer experience researcher whose work has appeared in the pages of Harvard Business Review and a sought-after speaker and advisor to sales, business development, and customer experience teams around the world.

Prior to co-founding DCMi, Ted held numerous executive leadership positions in product, strategy, research, advisory, and enablement for Tethr, Russell Reynolds Associates, and CEB (now, a part of Gartner).

Ted is an expert in analyzing behaviours—of customers, doer-sellers, frontline sales & service agents, leaders, and board members—and applying analytics in various forms of content, products, and services. At Tethr, Ted worked on mining unstructured conversational data using advanced data science and leading AI/ML tools to build models, scores, and behavioural frameworks (the most well-known model is the Tethr Effort Index). Previous roles called for deploying syndicated research methods to mine more structured sources such as surveys, diagnostics, demographics, and jobs data (including research contained within the bestselling book, The Challenger Sale).

Ted holds a B.A. in Economics from the University of Iowa and resides with his family in the Chicago, Illinois area.

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Ted holds a B.A. in Economics from the University of Iowa and resides with his family in the Chicago, Illinois area.

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Previous Episode

Ep 150: The Changing International Risks of Transnational Organised Crime and Its Use of Technology with Dr Christopher Allen

The International Risk Podcast is a weekly podcast for senior executives, board members, and risk advisors. In these podcasts, we speak with experts in a variety of fields to explore international risk. Our host is Dominic Bowen, Head of Strategic Advisory at one of Europe's leading risk management consulting firms. Dominic is a regular public and corporate event speaker, and visiting lecturer at several universities. Having spent the last 20 years successfully establishing large and complex operations in the world's highest-risk areas and conflict zones, Dominic now joins you to speak with exciting guests from around the world to discuss international risk.
The International Risk Podcast – Reducing risk by increasing knowledge.

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Over the last few weeks we have talked about some of the facets of transnational organised crime, and today's episode will continue to explore these international risks. According to the UK Government, the illicit drugs market is big business, worth an estimated £9.4 billion a year in the UK alone. Globally, over 236.1 million ransomware attacks occurred globally in the first half of 2022.

The international drug trade and cybercrime are two independent but interconnected concerns that have emerged in response to the globalised aspect of the modern world. The international drug trade is the illegal trafficking of narcotics and psychoactive substances across borders, facilitated by sophisticated criminal organisations that operate on a global scale. In contrast, cybercrime refers to a wide range of unlawful crimes carried out using digital means, such as hacking, identity theft, and online fraud.

While these international risks may appear unconnected, they have some similarities, such as the employment of advanced technology, international networks, and the exploitation of vulnerabilities in global systems. Criminal organisations involved in the drug trade frequently use cyber tools to communicate, launder money, and evade law enforcement. Additionally, the dark web serves as a platform for both drug trafficking and various forms of cybercrime.

The intertwining of these illicit activities poses complex challenges for international law enforcement and requires a comprehensive and collaborative approach to address these risks. In order to help us unpack these two vast networks of transnational organised crime, and their potential intersections, we are thrilled to be joined by Dr Christopher Allen.

Dr. Chris Allen is a researcher, lecturer, consultant and commentator specialising in organised crime and how it operates. He has significant experience in lecturing on drug trafficking, cybercrime, human trafficking and firearms trafficking, among other subjects.

Chris is a Senior Lecturer and Consultant of the London Policing College. He is also the creator of the U BATTLE toolkit, an investigative strategy development tool that began under City of London Police in 2018 and since then has gained national and international recognition. U BATTLE uses the adapted versions of traditional business analysis techniques to improve the development of investigative strategies in order to dismantle organised crime groups.

Furthermore, he is a member of the Society for Evidence Based Policing, the European Political Research Consortium Standing Group on Organised Crime and the International Association for the Study of Organised Crime.

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Next Episode

Ep 152: Putin's Next Term as President - An Insight into the Risks Surrounding the 2024 Russian Elections with Ben Dubow

The International Risk Podcast is a weekly podcast for senior executives, board members, and risk advisors. In these podcasts, we speak with experts in a variety of fields to explore international risk. Our host is Dominic Bowen, Head of Strategic Advisory at one of Europe's leading risk management consulting firms. Dominic is a regular public and corporate event speaker, and visiting lecturer at several universities. Having spent the last 20 years successfully establishing large and complex operations in the world's highest-risk areas and conflict zones, Dominic now joins you to speak with exciting guests from around the world to discuss international risk.
The International Risk Podcast – Reducing risk by increasing knowledge.

Follow us on LinkedIn for all our great updates.
As we step into 2024, a critical year for democracy worldwide, the stage is set for 64 national elections, marking an unprecedented turnout at the polls. The backdrop is a canvas of escalating international tensions, the daunting specter of climate change, and stretched thin inter-governmental organizations like the UN and NATO. In a year of potential transformative elections, with prospects of Kier Starmer as UK’s Prime Minister and scrutiny of Joe Biden’s presidency, Russia presents a contrasting narrative with its upcoming elections from March 15th to 17th.

The recent demise of Alexei Navalny, Putin's chief rival, casts a foreboding shadow over these elections. As President Putin stands poised for a potential fifth term, the halted advance in Ukraine and the shifting global perception of Russia raise critical questions about what lies ahead.

: To dissect these complexities, we're joined by Ben Dubow, a vanguard in AI and disinformation analysis with a lens on Russia. At the helm of Omelas, and fellow at the Center for European Policy and Analysis, Ben leverages AI to parse open-source intelligence, offering insights that have influenced global media and scholarly discourse.

Our conversation with Ben will traverse the future of the war in Ukraine post-elections, the intricacies of Russian AI in disinformation, the influence of oligarchs on Putin's decisions, and the intricate web of Putin's global relationships. We'll explore the economic, political, and social trajectories under Putin's looming term, considering the international chessboard of elections, including the US’s, and the potential withdrawal from NATO. Join us as we delve into the implications of Putin's presidency on the global stage.

Ben's Dashboard to follow the Russian Elections can be found below

https://www.omelas.io/elections-dashboard

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