S5 E10 - Practice Compassionate Accountability with Nate Regier

In this episode, Bart is joined by Dr. Nate Regier to speak about his new book, Compassionate Accountability. Nate explains that kindness and high performance are not mutually exclusive but actually deeply interwoven. He explains how to embrace the yes and mindset of compassionate accountability, and how to practice it day in and day out as an individual leader. He also explains how companies can institutionalize the concept to improve their culture. Whether you’re asking employees to return to the office, giving difficult performance feedback, or even making decisions about who should be in what role, Nate’s framework and new book will prove invaluable for inspirational leadership today. Get Nate's book today at https://www.next-element.com/resources/books/compassionate-accountability-book/ And learn more about Nate and Next Element here: https://www.next-element.com/ 00:28 Show intro 01:02 Welcoming Nate 01:56 Background to writing this book on compassion 02:23 Raised as a Mennonite 03:35 Story about first act of violence 04:48 The Narcissist 05:15 Corporate world journey 07:16 Founding Next Element 08:46 Journey of Compassion 08:57 Define compassion and accountability according to Nate 09:19 Compassion: Struggling with other people 10:18 Compassion is learnable and teachable 10:24 We are valuable - capable - responsible 11:30 Define accountability and responsibility 13:01 Self-compassion 13:18 business compassion 13:38 inclusion compassion 13:57 Pandemic effect on compassion 14:04 The pendulum of compassion 15:27 Pandemic divisions 15:51 Cancel culture 17:05 Compassion without accountability 17:43 Accountability without compassion 17:57 Command and control not working with younger employees 18:15 Examples of each 20:13 Accountability and Compassion are not at odds 21:44 Mindset matters 21:59 What is the compassion mindset? 22:19 What holds people back? 22:32 How people see themselves and others 23:02 Mindset is attitude and is a choice 25:10 Thought experiment about RTO 29:07 Three great places to start 29:38 1 Get over yourself and start being vulnerable 29:51 Burnout 30:28 2 Ask for help 31:11 3 Don't compromise on priorities 33:44 How to implement these on an organizational level 34:22 What's missing from a lot of leadership books 34:56 How to set behavior norms in an org 35:54 Performance management and reviews 37:36 Example of nurse manager 40:37 How to find out more about this 41:33 Thank yous 42:02 Outro