
Abby Covert on Remote Work
04/12/20 • 33 min
My guest today is my friend Abby Covert, also known as Abby the IA. Abby is a Senior Information Architect at Etsy. She wrote the book How to Make Sense of Any Mess, a wonderful primer on information architecture, and co-founded World IA Day. She’s also taught graduate design students and curated global conferences about design. She’s done many of these things remotely over the last decade, which makes her a great guide for how to collaborate in our new reality.
Listen to the full conversation
Show notes
- Abby the IA (Abby Covert’s website)
- Etsy
- How To Make Sense of Any Mess, by Abby Covert
- World Information Architecture Day
- Fax machines
- Melbourne, Florida
- Rosenfeld Media
- Advancing Research Conference
- School of Visual Arts
- Photo of Abby’s home setup
- DesignOps Summit
- The Museum of the Moving Image
- Louis Rosenfeld
- Zoom
- Zoom Webinar
- Slack
- Cheryl Platz
- Mural
- Steinberg UR12
- Herman Miller chairs
- Opening sequence of Mr. Rogers’ Neighborhood
Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.
My guest today is my friend Abby Covert, also known as Abby the IA. Abby is a Senior Information Architect at Etsy. She wrote the book How to Make Sense of Any Mess, a wonderful primer on information architecture, and co-founded World IA Day. She’s also taught graduate design students and curated global conferences about design. She’s done many of these things remotely over the last decade, which makes her a great guide for how to collaborate in our new reality.
Listen to the full conversation
Show notes
- Abby the IA (Abby Covert’s website)
- Etsy
- How To Make Sense of Any Mess, by Abby Covert
- World Information Architecture Day
- Fax machines
- Melbourne, Florida
- Rosenfeld Media
- Advancing Research Conference
- School of Visual Arts
- Photo of Abby’s home setup
- DesignOps Summit
- The Museum of the Moving Image
- Louis Rosenfeld
- Zoom
- Zoom Webinar
- Slack
- Cheryl Platz
- Mural
- Steinberg UR12
- Herman Miller chairs
- Opening sequence of Mr. Rogers’ Neighborhood
Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.
Previous Episode

Aynne Valencia on Work Cycles
My guest today is Aynne Valencia. Aynne is my colleague at the California College of the Arts, where she is the former Chair of the undergraduate interaction design program. In addition to teaching at CCA, she is also the Director of Design at San Francisco Digital Services, which designs digital experiences for the citizens of San Francisco and the city employees that serve them. In this conversation, we discuss the differences and similarities between the private, civic, and education sectors and the cadences of these domains.
Listen to the full conversation
Show notes
- Aynne’s website
- Aynne on Twitter
- Microsoft
- AKQA
- R/GA
- Fjord
- Cisco buys MOTO Development Group to beef up consumer design chops (Engadget)
- General Assembly
- San Francisco State University
- California College of the Arts
- San Francisco Digital Services
- GOV.UK
- McDonald’s
- Microsoft Productivity Future Vision video (2011)
- Microsoft Courier concept video (2009)
- Microsoft Surface Duo
Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.
Next Episode

Ren Pope on Ontologies
My guest today is Ren Pope. Ren is a Principal at Info-Do, which offers data, information, and knowledge architecture consulting. He’s worked in these domains for the last 25 years or so, and has also taught colleagues how to do these things through workshops and presentations. In this episode, we focus on why organizations need to know about and develop ontologies.
Listen to the full conversation
Show notes
- Info-Do
- Ren Pope on LinkedIn
- Ren Pope on SlideShare
- Cigna
- The Information Architecture Conference (previously The Information Architecture Summit)
- Jessica DuVerneay on LinkedIn
- Ontology
- Taxonomy
- Hyponymy and hypernymy
- Sentence diagram
- Card sorting
- Mind map
- TheBrain
- Objectoria
Some show notes may include Amazon affiliate links. I get a small commission for purchases made through these links.
The Informed Life - Abby Covert on Remote Work
Transcript
Jorge: Abby, welcome to the show.
Abby: Thank you so much for having me.
Jorge: For folks who might not know you, would you please introduce yourself.
Abby: Sure. So, my name is Abby Covert. I am the senior staff information architect at Etsy. I also am the author of a book came out about five years ago called How To Make Sense Of Any Mess, which is a beginner’s guide to information architecture. Y
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