Special episode: Helen Bevan on improvement, leadership and engagement
06/10/24 • 19 min
When we heard that Helen Bevan was going to be in town, we jumped at the opportunity to connect with her. Helen is one of the leading voices in the world when it comes to health care transformation.
In this episode, Helen and Victoria cover a range of topics related to how health systems can provide the best care possible for patients, including continuous improvement of care and services, compassionate leadership and Fraser Health’s own engagement radicals.
Guest bio
Helen is a leader of large-scale change, an innovator and an activist in health and care. She is currently Professor of Practice in Health and Care Improvement at Warwick Business School at the University of Warwick and a Strategic Advisor to the National Health Service’s Horizons team.
Helen has spent more than three decades working in England’s National Health Service, focusing on large scale transformational change. She has led and facilitated many nationwide improvement initiatives, including those in cancer services, urgent and emergency care, and dementia care and treatment.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish) and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, and home to the Vancouver Sea to Sky Métis Association.
When we heard that Helen Bevan was going to be in town, we jumped at the opportunity to connect with her. Helen is one of the leading voices in the world when it comes to health care transformation.
In this episode, Helen and Victoria cover a range of topics related to how health systems can provide the best care possible for patients, including continuous improvement of care and services, compassionate leadership and Fraser Health’s own engagement radicals.
Guest bio
Helen is a leader of large-scale change, an innovator and an activist in health and care. She is currently Professor of Practice in Health and Care Improvement at Warwick Business School at the University of Warwick and a Strategic Advisor to the National Health Service’s Horizons team.
Helen has spent more than three decades working in England’s National Health Service, focusing on large scale transformational change. She has led and facilitated many nationwide improvement initiatives, including those in cancer services, urgent and emergency care, and dementia care and treatment.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish) and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, and home to the Vancouver Sea to Sky Métis Association.
Previous Episode
Time is brain
Trudy Robertson may not have seen it all – but she’s seen a lot. Throughout a career spanning 40+ years, she’s worked as a licensed practical nurse, a registered nurse, a clinical nurse educator, and now, as the clinical nurse specialist for the Fraser Health Neuroscience Network.
In the final episode of season one of The Heart of It, she shares stories from when she was first deployed to the neurosurgical units at Royal Columbian Hospital 20 years ago, and how personal experiences, like her mother's brain aneurysm and her mother-in-law's Parkinson's disease, deepened her commitment to her practice.
She also discusses how artificial intelligence has transformed stroke care for patients and her continued focus on equity, diversity, inclusion and staff wellness throughout the health care system.
Guest bio
Trudy Robertson is a clinical nurse specialist and has worked as a health care provider for over forty years. She initially pursued nursing as a licensed practical nurse in 1980 and spent 20 years in various roles, primarily at Royal Columbian Hospital, before joining the neurosurgical units. Over the course of her career, she has been instrumental in the development of educational programs and protocols for nurses in neurosciences and her work has improved patient care and outcomes, particularly in stroke and neurosurgery.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.
Next Episode
Season two launches next week!
In season two, we'll be exploring what happens behind the scenes at Fraser Health to ensure patients receive the best care possible.
We’re going to dive into what happens when patients need surgeries and CT scans, how to access mental health and substance use services, and the home-based supports available for seniors.
We’ll also learn how our hospitals are trying to reduce wait times in emergency departments and how virtual health services can help you find information and support from the comfort of your home.
We can’t wait to share these episodes with you. Don’t forget to subscribe in your favourite podcast player app so you don’t miss a beat.
Learn more about The Heart of It: https://www.fraserhealth.ca/podcast
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