
The Heart of It
Fraser Health
The Heart of It informs, educates and inspires anyone interested in learning about health care. In each episode, host Dr. Victoria Lee invites guests take us to a part of – and the heart of – health care, where passion, dedication and innovation drive individual, community and planetary health.
All episodes
Best episodes
Seasons
Top 10 The Heart of It Episodes
Goodpods has curated a list of the 10 best The Heart of It episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Heart of It for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Heart of It episode by adding your comments to the episode page.

Welcome to The Heart of It
The Heart of It
01/09/24 • 1 min
We're thrilled to launch The Heart of It – a new podcast that informs, educates and inspires anyone interested in learning about health care. In each episode, host Dr. Victoria Lee invites guests to take us to a part of – and the heart of – health care, where passion, dedication and innovation drive individual, community and planetary health.
In season one, Dr. Lee gets to know her guests through their personal stories. We’ll learn what drives their work, why they love what they do and how they knew that health care was their calling.
We can’t wait to share these stories – these conversations and revelations – with you. Don’t forget to subscribe in your favourite podcast player app so you don’t miss a beat.

02/14/24 • 26 min
Dr. Emily Newhouse and Darryl Quantz have always been interested in the intersection of science and social forces. It’s what drives their planetary health work and commitment to local and global community well-being.
In this episode, they discuss how access to education, food, the natural environment and health care is less available to communities most impacted by the climate crisis and how ‘once in a generation’ language can no longer by used when describing extreme weather-related events.
The solution? Listen to the kids!
Both Darryl and Emily believe the flexibility, adaptability, courage and commitment shown by young climate activists can spur others to believe in and support a climate resilient planet.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

Five million trays of opportunity
The Heart of It
02/21/24 • 22 min
Tina Hartnell and Elaine Chu know that food is an important part of disease prevention and injury and illness recovery. They also know that honouring diversity in food preferences is an integral piece of restorative, person-centred care.
In this episode, they share their journeys in the field of dietetics – including how their post-secondary education and first jobs introduced them to the link between food consumption and planetary health, and the many ways in which food can positively impact individuals.
They also discuss the ways in which ‘choice dining’ is helping transform the hospital food experience -through many of the five million prepared meals each year - the positive impact of reframing food as ‘plant powered’ and their goal of a more sustainable and inclusive health care food service community.
Guest bios
Tina Hartnell is the executive director of Food and Clinical Dietitian Services at Fraser Health. Working with a team of dietitians, nutritionists and other health care professionals, she is responsible for overseeing the food and nutrition services provided by the health authority to help ensure that patients and residents receive the best possible care. She has received numerous awards for her contributions to the field of dietetics.
Elaine Chu is a registered dietitian, the regional manager of food operations at Fraser Health, and chairperson of the Lower Mainland Sustainable Hospital Food Operations Committee. She has been involved in a number of innovative food programs to rethink how patients interact with food in hospitals.
Learn more
Fraser Health Planetary Health strategy: https://www.fraserhealth.ca/planetaryhealth
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

Time is brain
The Heart of It
02/28/24 • 23 min
Trudy Robertson may not have seen it all – but she’s seen a lot. Throughout a career spanning 40+ years, she’s worked as a licensed practical nurse, a registered nurse, a clinical nurse educator, and now, as the clinical nurse specialist for the Fraser Health Neuroscience Network.
In the final episode of season one of The Heart of It, she shares stories from when she was first deployed to the neurosurgical units at Royal Columbian Hospital 20 years ago, and how personal experiences, like her mother's brain aneurysm and her mother-in-law's Parkinson's disease, deepened her commitment to her practice.
She also discusses how artificial intelligence has transformed stroke care for patients and her continued focus on equity, diversity, inclusion and staff wellness throughout the health care system.
Guest bio
Trudy Robertson is a clinical nurse specialist and has worked as a health care provider for over forty years. She initially pursued nursing as a licensed practical nurse in 1980 and spent 20 years in various roles, primarily at Royal Columbian Hospital, before joining the neurosurgical units. Over the course of her career, she has been instrumental in the development of educational programs and protocols for nurses in neurosciences and her work has improved patient care and outcomes, particularly in stroke and neurosurgery.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

06/10/24 • 19 min
When we heard that Helen Bevan was going to be in town, we jumped at the opportunity to connect with her. Helen is one of the leading voices in the world when it comes to health care transformation.
In this episode, Helen and Victoria cover a range of topics related to how health systems can provide the best care possible for patients, including continuous improvement of care and services, compassionate leadership and Fraser Health’s own engagement radicals.
Guest bio
Helen is a leader of large-scale change, an innovator and an activist in health and care. She is currently Professor of Practice in Health and Care Improvement at Warwick Business School at the University of Warwick and a Strategic Advisor to the National Health Service’s Horizons team.
Helen has spent more than three decades working in England’s National Health Service, focusing on large scale transformational change. She has led and facilitated many nationwide improvement initiatives, including those in cancer services, urgent and emergency care, and dementia care and treatment.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish) and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, and home to the Vancouver Sea to Sky Métis Association.

Unrelenting positivity fueling new solutions
The Heart of It
01/31/24 • 20 min
Travelling by rail through floodwaters to a town inaccessible by vehicle and delivering medications by helicopter to communities isolated by rockslides – for Dr. Aseem Grover, providing rural health care requires near-constant problem solving.
In this episode of The Heart of It, Dr. Grover shares why unrelenting positivity is at the heart of his work, how he balances risk when finding solutions to complex challenges and why he loves practicing rural health care.
Guest bio
Dr. Aseem Grover is a rural family physician in Hope, B.C.
His responsibilities are diverse, encompassing patient care at a family medicine clinic, serving as site medical director for the 10-bed Fraser Canyon Hospital, and providing primary care and medication delivery to remote areas.
His medical interests are chronic complex care, rural emergency medicine and addictions medicine.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

Compassion as a superpower
The Heart of It
01/24/24 • 27 min
As health care organizations across the world grapple with challenges, how can we emerge better, stronger and kinder than before?
Marika Sandrelli has worked in community education and development projects for more than four decades. In this episode of The Heart of It, she shares why being a mission-driven person is more powerful than any policy or legislation. She also discusses what pulled her into the health system, why compassionate trauma and resiliency-informed practice (TRIP) is needed in health care now more than ever, and the impacts of “brave” spaces in achieving lasting, systemic change.
Guest bio
Marika Sandrelli is a strategic leader with Mental Health and Substance Use Services at Fraser Health.
As a community organizer and activist she saw the health care system as confusing and advocated from the outside. One day someone said, “You have to learn the rules before you break them.” So, she joined the system and in 2015 won Fraser Health’s Health Care Hero Award for changing how learning and practice are approached in mental health and substance use.
Marika co-developed a Trauma and Resiliency Informed Practice course for researchers and evaluators, which she continues to facilitate along with her colleagues. Her caring approach has resulted in more skilled, confident, supported and supportive health care providers who are both better equipped to serve vulnerable patient populations with confidence and compassion, and take pride in the work that they do.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

We want fish and chips: care before cure
The Heart of It
01/17/24 • 30 min
What matters to seniors? And how can deep listening ensure that we are not only meeting their needs, but driving compassionate and connected systems of care? In this episode of The Heart of It, Dr. Victoria Lee is joined by Dr. Akber Mithani for a journey into seniors’ care. He shares how he felt pulled to a calling in medicine at an early age, and how his family and community’s reverence for older relatives and friends drove him to this specialized field.
Over the course of their conversation, Dr. Mithani shares stories from his own practice, including a 100th birthday that he will never forget, and what he envisions for the future of senior’s care in his own communities and across the globe.
Guest bio
Dr. Akber Mithani is the regional medical director for long-term care and assisted living at Fraser Health. He is also a clinical associate professor at the Faculty of Medicine, University of British Columbia. He has a lifelong passion for the care of the elderly, a well-respected expertise in long-term care and a robust experience with medical leadership.
He received his medical doctor training at Memorial University of Newfoundland. He has worked in various clinical service areas including geriatric psychiatry and medicine, long-term care and acute specialized geriatric programs. He is an active researcher and educator in the field of geriatrics and has participated in over 30 peer-reviewed funded research projects, abstracts, book and journal publications. He currently supervises and teaches family practice residents in their mandatory clinical geriatric rotation and has lectured extensively across the world in areas of Islamic ethics and spirituality, especially in relation to end-of-life decision making and a palliative approach to care.
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, take listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the Katzie, Kwantlen, Coquitlam, Semiahmoo and Tsawwassen First Nations, and on the home of the Surrey-Delta Métis Association.

Have you met Fraser, our digital health care navigator?
The Heart of It
07/09/24 • 32 min
With a heart-shaped body, warm smile and outstretched arms, Fraser, our digital health care navigator, is here to help patients find the right service for their needs. They are just one of our many digital health services we offer to help people find information and support from the comfort of their homes.
In this captivating episode, Dr. Victoria Lee is joined by Jennifer MacGregor, and Dr. Amyeen Hassanali to guide us through how artificial intelligence is transforming patients’ and providers’ experiences, whether it be through personalized nutrition guidance, translation services, or by using our virtual psychiatry unit.
Guest bios
Dr. Hassanali serves as the chief medical information officer at Fraser Health and concurrently holds a part-time role as a hospitalist andsite medical director at Ridge Meadows Hospital.
Jennifer Macgregor is our vice president of Digital Patient and Provider Experience. She has over 25 years of experience working with health systems globally in digital health.
Learn more:
Learn more about Fraser, our digital health care navigator: https://www.fraserhealth.ca/patients-and-visitors/meet-fraser
Visit Fraser: https://askfraser.fraserhealth.ca/engage/dfd/home
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, takes listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the q̓ ic̓əy̓ (Katzie), q̓wɑ:n̓ƛ̓ən̓ (Kwantlen), kwikwəƛ̓ əm (Kwikwetlem), Qayqayt and Semiahmoo First Nations, treaty lands of the sc̓əwaθən məsteyəxw (Tsawwassen) First Nation, and on the home of the Surrey-Delta Métis Association.

07/16/24 • 31 min
People with concerns related to their substance use come from all walks of life and have different treatment goals, so we have a range of services that help us meet them where they’re at.
In this important conversation, Dr. Victoria Lee is joined by Dr. Sarah Mark to discuss many topics, including treatment programs, culturally appropriate services and why “resiliency” is one word that Dr. Mark would use to describe the future of health care.
Guest bio
Dr. Sarah Mark is a co-program medical director for Addiction Medicine and Substance Use Services (AMSUS) with Fraser Health, and its regional medical lead for AMSUS education.
Learn more
Substance use services
Drug checking
Rapid Access to Addiction Care Clinic
Virtual health
Overdose prevention service and sites
Roshni Clinic
About The Heart of It
Every episode, Dr. Victoria Lee, president and CEO of Fraser Health, takes listeners to the heart of health care, where passion, dedication and innovation drive individual, community and planetary health.
Listen to and watch more episodes of The Heart of It here. And be sure to subscribe to The Heart of It in your favourite podcast player app so that you don’t miss a beat.
This episode of The Heart of It was recorded on the traditional, ancestral and unceded shared territories of the q̓ ic̓əy̓ (Katzie), q̓wɑ:n̓ƛ̓ən̓ (Kwantlen), kwikwəƛ̓ əm (Kwikwetlem), Qayqayt and Semiahmoo First Nations, treaty lands of the sc̓əwaθən məsteyəxw (Tsawwassen) First Nation, and on the home of the Surrey-Delta Métis Association.
Show more best episodes

Show more best episodes
FAQ
How many episodes does The Heart of It have?
The Heart of It currently has 20 episodes available.
What topics does The Heart of It cover?
The podcast is about Health Care, Health & Fitness, Medicine, Podcasts and Healthcare.
What is the most popular episode on The Heart of It?
The episode title 'The medicine people are chosen' is the most popular.
What is the average episode length on The Heart of It?
The average episode length on The Heart of It is 28 minutes.
How often are episodes of The Heart of It released?
Episodes of The Heart of It are typically released every 7 days, 2 hours.
When was the first episode of The Heart of It?
The first episode of The Heart of It was released on Jan 9, 2024.
Show more FAQ

Show more FAQ