Trust Signals, Brand Purpose & Feedback that makes you improve with Catherine Warrilow

In this episode, Andy and Tyann talk to the MD at Days out - Catherine Warrilow. In a conversation full of takeaways from Catherines travel story as well as her work in marketing - this is an episode packed full of lessons for hospitality professionals of all kinds.

As well as recounting her holiday booking nightmare, Catherine also talks about how her experience in marketing has led her to approach things differently in order to get on her audience’s radar, and gives some invaluable tips for you to do the same.

From improving your trust signals, to asking the right questions, all the way to how you organise your content - there’s a lot to unpack in this episode.

Tyann also challenges you to get in touch with that one thing you’re doing differently to make your guests experience easier, better, or more positive. Join the conversation on Twitter and Linkedin.