The Guest Cast - 2021 Best Bits

12/28/21 • 24 min

This week, we’re taking a look back on some of our favourite guest stories from 2021 - with snippets from guests such as:

Co-founder of SparkToro and Moz, Rand Fishin
HR influencer Gethin Nadin
Editor of Behind the Shutter, Alissa Cincotta
Speaker and Solutions Advocate for the travel industry, Johana Haugen
and the adventurous travel bloggers, Dave and Deb from Planet D.

You can listen to all our podcast episodes at touchstay.com/podcast

This week, we’re taking a look back on some of our favourite guest stories from 2021 - with snippets from guests such as:

Co-founder of SparkToro and Moz, Rand Fishin
HR influencer Gethin Nadin
Editor of Behind the Shutter, Alissa Cincotta
Speaker and Solutions Advocate for the travel industry, Johana Haugen
and the adventurous travel bloggers, Dave and Deb from Planet D.

You can listen to all our podcast episodes at touchstay.com/podcast

Previous Episode

Dreamy Check-ins and Professional Hosting with Jasper Ribbers

In this episode of the Guest Cast, VR guru Jasper Ribber discusses his stand-out experiences as a guest, which always find a balance of professional efficiency and quirky warmth.

A detailed check-in process in Singapore took the stress out of Jasper's trip before he'd even arrived in the country. Other trips, to Central and South America, stood out because of the enthusiasm of the local hospitality culture - Jasper's hosts really wanted him to have a wonderful experience.

Join Jasper, Andy, and Tyann as they discuss the joys and the challenges of catering to modern vacation rental guests. They touch on how hosts can be both unique and professional at the same time - while highlighting the necessity of defining, and meeting the needs of, your "guest avatar".

Next Episode

How to Avoid Delivering Bland Guest Experiences with Wil Slickers

In this episode of the Guest Case, hospitality expert and influencer Will Slicker talks to Tyann and Andy about his extensive experiences staying in hotels and short-term rentals.

Touching on how he feels that the hotel guest experience is dwindling, Will, Andy, and Tyann discuss what short-term rental operators can do to help keep the guest experience alive - not just during the more challenging times of covid, but on an ongoing basis.

Listen in as they discuss everything from the importance of branding and how well your photos represent your accommodation, to the importance of health and safety - and how the latter of that list often receives less focus than it should.

You can find out more about Will by following him on LinkedIn, heading to his directing booking website and you can even listen to his podcast The Slick Talk.