Ep 23 | Customer Experience Trust & Strategic Partner Relationships
02/08/21 • 13 min
“A lot of people say they’re gonna work hard. A lot of people say they’ll develop a book of business... but it’s doing what you say you are going to do that gets your customers to like you so much.”
How can your business grow by the referrals of your customers alone? Listen to Angela and Lance explain in our latest podcast.
“A lot of people say they’re gonna work hard. A lot of people say they’ll develop a book of business... but it’s doing what you say you are going to do that gets your customers to like you so much.”
How can your business grow by the referrals of your customers alone? Listen to Angela and Lance explain in our latest podcast.
Previous Episode
Ep 21 | Customer Experience Consistency & Dependability Pt 1
“Consistency and dependability are the foundations of trust... and you need to be someone they trust.”
What happens when trust is, and isn’t, a factor in the customer experience? Tune-in to our latest podcast to hear the sage advice of two industry experts, Wes and Casey, on cultivating trust in a customer relationship.
Next Episode
Ep 27 | FTL vs. LTL: What's the Difference?
"In 5 years, it'll be a 15 billion dollar industry."
Learn about the differences between LTL and FTL, and peek behind the curtain of the LTL cold-chain process in this podcast with experts Chad and Andrew.
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