Ep 126: Building a Positive, Energized Office Atmosphere with Victoria Roos Olsson

02/16/24 • 23 min

Victoria Roos Olsson is an expert in leadership development and has coached leaders across the world for the past 20 years. She works closely with the FranklinCovey innovations team and is one of the authors of FranklinCovey’s bestselling book, “Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team.”

Today, she’s joining Dr. John Meis and Wendy Briggs on The Double Your Production podcast to talk about the leadership skills needed to create a strong, positive atmosphere in your dental practice.

In this episode, you’ll learn:

How to spark real employee engagement (and why reasons for engagement differ from person to person)
Why intentionality is crucial in building and maintaining a great company culture
How to keep a company culture strong and positive (and how to correct behavior that doesn’t align)
How to maintain good energy throughout the day by managing 5 key things

We’re excited to announce that Victoria will be joining us as a keynote speaker at our upcoming Champions of Dentistry Summit, April 25-27 in New Orleans, LA. To join us for the conference, register at http://www.championsofdentistry.com

Today, she’s joining Dr. John Meis and Wendy Briggs on The Double Your Production podcast to talk about the leadership skills needed to create a strong, positive atmosphere in your dental practice.

In this episode, you’ll learn:

How to spark real employee engagement (and why reasons for engagement differ from person to person)
Why intentionality is crucial in building and maintaining a great company culture
How to keep a company culture strong and positive (and how to correct behavior that doesn’t align)
How to maintain good energy throughout the day by managing 5 key things

Previous Episode

Ep 125: The Neuroscience of Decision Making with Dr. Paul Schempp

Dr. Paul Schempp is a behavioral scientist and professor at the University of Georgia where he studies decision making. Through his vigorous research, he’s uncovered how to make better decisions consistently and how to avoid bad decisions.

Today, he’s sharing:

How great decision makers use data to predict their future environment
One skill that separates great decision makers from those who are mediocre
How to make good decisions in the midst of uncertainty
The neuroscience behind high-pressure decisions
Why it’s important to think through contingency plans
How the Dunning-Kruger Effect impacts decision making
And more...

Dr. Schempp will be joining us as a keynote speaker at this year’s Champions of Dentistry Summit in New Orleans. At the conference, he’ll be sharing the science behind the most impactful dental practice decisions.

We can’t wait for his session and we’re honored to share the stage with him this year. If you haven’t yet, you can get your tickets to the 2024 Summit here: http://championsofdentistry.com/

Next Episode

Ep 127: Better Scheduling & Reactivation With Cory Pinegar

Dental practice success depends on getting patients into the chair for the care they need. Without effective phone calls and scheduling, practices miss opportunities to deliver treatment.

Today, Cory Pinegar is joining Dr. John Meis and Wendy Briggs on The Double Your Production Podcast to talk about the challenges of converting phone calls into appointments. Cory is the CEO of Reach and he’s sharing how to capture more incoming calls and boost the conversion rate.

In this episode, you’ll learn:

How missed calls impact practice performance (on average, about 30% of incoming calls are missed)
Scripts and scheduling tips for reactivating overdue patients
How dental practice call volume fluctuates throughout the day and how to staff for those peaks
How to supplement call support in your practice to get better phone call results

To contact Cory or learn more about Reach, go to https://www.getreach.co/