Dustin Netral on Patient-Centric Dental Practice Management

11/21/24 • 43 min

In this episode of The Dental Economist Show, host Mike Huffaker sits down with Dustin Netral, President and CEO of Vista Verde Dental Partners and Vice President of ADSO.
Join them as they discuss:

The transition from emergency dental care to specialized treatment
Data-driven approaches to practice management
Patient experience optimization
Industry advocacy and legislation
The importance of accountability in patient care
The role of DSOs in expanding access to care

Dustin Netral brings a unique perspective to dental practice management, with a rich background spanning healthcare, retail, and digital transformation. As President and CEO of Vista Verde Dental Partners and Vice President of ADSO, he has been instrumental in reshaping dental practice support through innovative strategies. Under his leadership, Vista Verde has expanded its operations across 5 states, focusing on specialized denture and implant solutions.
Episode Highlights:
05:54 - 08:14 - Business Evolution and Strategic Focus
12:39 - 15:16 - Patient Experience and Performance Tracking
15:32 - 16:59 - Managing Patient Feedback and Accountability
17:28 - 19:52 - Industry Challenges and Solutions

The Dental Economist Show with Mike Huffaker is handcrafted by our friends over at: fame.so

In this episode of The Dental Economist Show, host Mike Huffaker sits down with Dustin Netral, President and CEO of Vista Verde Dental Partners and Vice President of ADSO.
Join them as they discuss:

The transition from emergency dental care to specialized treatment
Data-driven approaches to practice management
Patient experience optimization
Industry advocacy and legislation
The importance of accountability in patient care
The role of DSOs in expanding access to care

Previous Episode

Lane Theriault on Empowering Doctors Through Partnership-Based DSO Models

In this episode of The Dental Economist Show, host Mike Huffaker sits down with Lane Theriault, CEO and founder of Independence Dental Services.
Join them as they discuss:

Lane's transition from investment banking to dental industry
Building 123 Dentist in Canada
The launch of Independence Dental Services
Navigating the challenges of COVID-19
The differences between Canadian and US dental markets
Current M&A trends in dentistry
The future of dental technology and practice innovation

Lane Theriault is the CEO and founder of Independence Dental Services, which has grown to over 50 affiliated practices since its inception in 2020. Prior to launching Independence, Lane was a founder and director of 123 Dentist, which grew from 13 clinics in 2017 to become the second-largest DSO in Canada. His background in finance at Citigroup, where he worked in M&A, provided him with valuable insights into industry consolidation strategies that he has successfully applied to the dental sector.
Episode Highlights:
02:02 - 03:28 - From Banking to Dental: A Strategic Decision
07:09 - 08:02 - Differentiation Through Doctor Partnership
24:22 - 26:31 - Post-COVID M&A Landscape
27:02 - 28:00 - Strategic Market Selection

The Dental Economist Show with Mike Huffaker is handcrafted by our friends over at: fame.so

Next Episode

Brian Colao on DSO Legal Frameworks and Growth Strategies

In this episode of The Dental Economist Show, host Mike Huffaker sits down with Brian Colao, Director of the DSO Industry Group at Dykema.
Join them as they discuss:

Legal requirements and compliance for DSO operations
The evolution of DSO business models
Technology integration challenges and solutions
Market conditions affecting DSO growth
The impact of interest rates on dental acquisitions
Artificial intelligence in dentistry
Implementation strategies for new technologies
The importance of standardization in DSO operations

Brian Colao has transformed Dykema's DSO group into one of North America's most respected leaders in DSO transactions and compliance. With over 25 years of experience, he's been instrumental in shaping the legal framework governing DSOs, particularly through his pioneering work on corporate practice and compliance standards. He also founded Dykema's award-winning Definitive Conference for dental service organizations.
Episode Highlights:
03:08 - 06:24 - Legal Framework and DSO Support Services
14:18 - 16:40 - Market Conditions and Interest Rate Impact
35:24 - 37:54 - Technology Integration and Implementation
40:52 - 44:39 - Artificial Intelligence and Future Trends

The Dental Economist Show with Mike Huffaker is handcrafted by our friends over at: fame.so