High Risk Workplace Behaviours with Dr. Marc McElhaney
11/12/24 • 55 min
With the rise in disruptive and problematic workplace issues, this month we talk with Dr. Marc McElhaney, CEO of Critical Response Associates based out of Atlanta, Georgia.
In this podcast Marc shares decades of experience of investigating and defusing problems within corporations.
He discusses how the term ‘workplace violence’ is unhelpful, how identifying behaviours of concern early and dealing with them help stop make the workplace a safer place and protects companies from incidence of violence, lawsuits, reputational harm, and a decline in performance.
Marc shares his expertise, published in two books, about the emotional, situational and behavioural triggers that we should all be aware of. The two categories of people, the troubled and the troubling and how to reduce risk and eliminate disgruntled employees causing problems.
Bio.
Dr. Marc McElhaney is CEO of Critical Response Associates (CRA) , a national team of experienced psychologists and behavioural specialists who specialize in identifying and resolving high-risk threats and violence in the workplace.
He is a licensed consulting psychologist and registered mediator known for his work in the areas of threat assessment, critical incident management and conflict resolution.
Since 1977, he has consulted with corporations, government agencies and large organizations on the assessment, management, and resolution of high-risk incidents. He has also helped develop workplace violence policies and crisis response programs.
He is the author of “Aggression in the Workplace: Preventing and Managing High‐ Risk Behaviour” 2004 as well as
CRA’s core training program, “Preventing Workplace Violence,” one of the most detailed and effective educational guides on the topic.
https://www.linkedin.com/in/marcmcelhaney/
Critical Response Associates https://craorg.com/
Marc’s books
The Risks Within: Preventing and Managing Workplace Violence
https://www.amazon.co.uk/Risks-Within-Preventing-Managing-Workplace/dp/B0B92KGRN1
Aggression in the Workplace: Preventing and Managing High-Risk Behavior
https://www.amazon.co.uk/Aggression-Workplace-Preventing-Managing-High-Risk/dp/1418461954
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
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With the rise in disruptive and problematic workplace issues, this month we talk with Dr. Marc McElhaney, CEO of Critical Response Associates based out of Atlanta, Georgia.
In this podcast Marc shares decades of experience of investigating and defusing problems within corporations.
He discusses how the term ‘workplace violence’ is unhelpful, how identifying behaviours of concern early and dealing with them help stop make the workplace a safer place and protects companies from incidence of violence, lawsuits, reputational harm, and a decline in performance.
Marc shares his expertise, published in two books, about the emotional, situational and behavioural triggers that we should all be aware of. The two categories of people, the troubled and the troubling and how to reduce risk and eliminate disgruntled employees causing problems.
Bio.
Dr. Marc McElhaney is CEO of Critical Response Associates (CRA) , a national team of experienced psychologists and behavioural specialists who specialize in identifying and resolving high-risk threats and violence in the workplace.
He is a licensed consulting psychologist and registered mediator known for his work in the areas of threat assessment, critical incident management and conflict resolution.
Since 1977, he has consulted with corporations, government agencies and large organizations on the assessment, management, and resolution of high-risk incidents. He has also helped develop workplace violence policies and crisis response programs.
He is the author of “Aggression in the Workplace: Preventing and Managing High‐ Risk Behaviour” 2004 as well as
CRA’s core training program, “Preventing Workplace Violence,” one of the most detailed and effective educational guides on the topic.
https://www.linkedin.com/in/marcmcelhaney/
Critical Response Associates https://craorg.com/
Marc’s books
The Risks Within: Preventing and Managing Workplace Violence
https://www.amazon.co.uk/Risks-Within-Preventing-Managing-Workplace/dp/B0B92KGRN1
Aggression in the Workplace: Preventing and Managing High-Risk Behavior
https://www.amazon.co.uk/Aggression-Workplace-Preventing-Managing-High-Risk/dp/1418461954
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
Follow me on X /Twitter
Connect with me on LinkedIn
Previous Episode
Martyn’s Law – Better Protection from Terrorism with Figen Murray
On the 22nd May 2017, Figen Murray’s life as she knew it changed forever.
Her son, Martyn Hett, was one of the 22 people killed in the devastating Manchester Arena terrorist attack.
The acts of kindness and support that followed the tragic loss of Martyn Hett in the 2017 Manchester Arena bombing highlight the strength of community in times of grief.
Figen's advocacy for peace and positive change, rather than succumbing to anger, is truly inspiring. In memory of Martyn, Figen led the call for Martyn's Law, aiming to enhance security measures at public venues and prevent future tragedies.
The proposed UK legislation, the Terrorism (Protection of Premises) Bill 2024, seeks to improve preparedness and response to terrorist threats. Figen's dedication to turning personal tragedy into a force for societal advancement is commendable. Her commitment to promoting safety and resilience in the face of adversity is a powerful example of the impact one individual can have on shaping a safer future for all.
https://www.figenmurray.co.uk/
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
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Next Episode
Right of Bang – Post Incident Lessons with Dr. Gene Deisinger
Right of Bang – Preparing for the next critical incident with Gene Deisinger Ph.D.
How many times have we heard organisations tell us that they will learn the lessons from an incident? If like me, you have been involved in these post incident reviews you may also have shared my frustration of how rarely the lessons are implement and therefore lack confidence in preventing the challenges being repeated.
When a traumatic incident occurs, its impact is experienced far wider than those immediately involved. Organisations, communities, health services and law enforcement and others can become overwhelmed and surprised by the response to a critical incident.
Dr. Deisinger discusses his experience in conducting root cause analysis to understand what happened leading up to the event how to prevent this happening again whilst identifying the likely issues to anticipate post event that may create challenges such as;
- The hypervigilance created by an event that causes an increase in reporting
- The management of funeral and memorial services and the associated pressures of dignitaries attending, distribution of gifts and money being contributed
- The costs of absenteeism and trauma to staff
- The over reliance of the response capability and the need for proactive creation of teams.
- Outsiders seeking to exploit the opportunities they identify for their own benefit.
- The destabilization of the wider vulnerable community.
Bio:
Dr. Gene Deisinger is President of Deisinger Consulting, LLC, specializing in operational psychology, protective intelligence, and behavioural threat assessment & management for an international base of clients in business, education, healthcare, government, military, law enforcement, non-profit organizations, and security & protective operations.
Dr. Deisinger helps clients develop, implement, and operate comprehensive, holistic & collaborative programs to prevent & mitigate harm, sustain continuity of operations, and enhance the safety & well-being of the organization and its members.
In June 2022, the U.S. Department of Justice appointed Dr. Deisinger to serve as a subject matter expert on the Critical Incident Review Team regarding the mass casualty incident at Robb Elementary School in Uvalde, TX.
Since 2021, Dr. Deisinger has served as a founding member and subject matter expert for the Mass Violence Advisory Initiative, a joint project of the International Association of Chiefs of Police and the U.S. Department of Justice Bureau of Justice Assistance.
Since February 2015, Dr. Deisinger has been retained as the Threat Management Consultant for the Virginia Center for School & Campus Safety. Dr. Deisinger provides threat management training and consultation for schools, campuses, and government & law enforcement agencies across Virginia.
Until his retirement in December 2014, Dr. Deisinger served as Deputy Chief of Police & Director of Threat Management Services for Virginia Tech, positions to which he had been recruited following the 2007 mass casualty incident at that campus.
As executive officer for the Virginia Tech Police Department, Dr. Deisinger provided leadership for law enforcement operations to support a safe and secure campus environment and directed the university’s
Subscribe to 'Defuse News', our weekly update of the week's events on our website.
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The Defuse Podcast: Beyond Security - The Science of Feeling Safer - High Risk Workplace Behaviours with Dr. Marc McElhaney
Transcript
Welcome to the Diffuse podcast with host Philip Grindell , ceo and founder of Diffuse a through the European Threat Assessment
Speaker 2Association , which is something I'd highly recommend . Those in Europe join Dr Mark McElhenney , and he's the CEO of the Critical Response Associates . Now I'm not going to do a long kind of intro . I don't do t
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