The PRQL: How to Get Business Teams Closer to Customer Data (The Right Way)

05/13/24 • 3 min

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The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

Previous Episode

188: How To Invest in Data Infrastructure and Data Projects That Create Business Value with Matthew Kelliher-Gibson of Rudderstack

Highlights from this week’s conversation include:

Matt KG’s Background in Data (0:35)
Challenges in purchasing data tools (1:28)
Early experiences in data analysis (9:51)
Matt’s Transition to a subprime auto loan company (13:19
Transition to RudderStack and software purchase decisions (17:36)
Tech Problems: People and Process (22:02)
Challenges in Purchasing Data Tools (22:55)
Budget Constraints and Purchasing Decisions (24:46)
Challenges with Platform Documentation (26:55)
Metrics and Cost Efficiency (30:11)
Risk and Conviction in Purchasing Decisions (32:53)
Justification and Value Creation (38:17)
Connecting Data to Business Value (42:03)
Navigating Business Relationships (46:25)
Empowering Analysts (49:54)
Relational Capital and Team Competency (51:29)
Final thoughts and takeaways (54:16)

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

Next Episode

189: Customer Data Modeling, The Data Warehouse, Reverse ETL, and Data Activation with Ryan McCrary of RudderStack

Highlights from this week’s conversation include:

Ryan's Background and Roles in Data (0:05)
Data Activation and Dashboard Staleness (1:27)
Profiles and Data Activation (2:54)
Customer-Facing Experience and Product Management (3:40)
Profiles Product Overview (5:10)
Use Cases for Profiles (6:44)
Challenges with Data Projects (9:19)
Entity Management and Account Views (15:33)
Handling Entities and Duplicates (17:55)
Challenges in Entity Management (22:18)
Product Management and Data Solutions (26:08)
Reverse ETL and Data Movement (31:58)
Accessibility of Data Warehouses (36:14)
Profiles and Entity Features (37:47)
Cohorts Creation and Use Cases (41:17)
Customer Data and Targeting (43:09)
Activations and Reverse ETL (45:57)
ML and AI Use Cases (55:53)
Data Activation and ML Predictions (57:02)
Spicy Take and Future Product Features (59:47)
ETL Evolution and Cloud Tools (1:00:50)
Unbundling and Future Trends (1:02:10)

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.