
Prudential Financial’s CDO Kjersten Moody on Continuous Learning & Collaboration to Drive Impact with Data
06/15/22 • 55 min
What does it take to turn a new position that never existed into one that delivers transformation for an entire organization? As the first Chief Data Officer at Prudential Financial and the initial Chief Data Analytics Officer at a prior career stop at State Farm, Kjersten Moody knows the answer. Tune in to learn how being a constant learner has consistently allowed her to see challenges as opportunities for growth.
Tune in to learn:
- How Kjersten’s role model influenced her life and career (04:08)
- How Prudential is thinking differently about its strategy and data (32:28)
- About the role that a good culture can play in supporting transformation (36:19)
- How Kjersten has elevated data science at Prudential (42:33)
- How to meet stakeholders in a place that’s helpful to them (47:38)
Mentions:
- “The Checklist Manifesto: How to Get Things Right” by Atul Gawande
Get even more insights from data and analytics leaders like Kjersten on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
What does it take to turn a new position that never existed into one that delivers transformation for an entire organization? As the first Chief Data Officer at Prudential Financial and the initial Chief Data Analytics Officer at a prior career stop at State Farm, Kjersten Moody knows the answer. Tune in to learn how being a constant learner has consistently allowed her to see challenges as opportunities for growth.
Tune in to learn:
- How Kjersten’s role model influenced her life and career (04:08)
- How Prudential is thinking differently about its strategy and data (32:28)
- About the role that a good culture can play in supporting transformation (36:19)
- How Kjersten has elevated data science at Prudential (42:33)
- How to meet stakeholders in a place that’s helpful to them (47:38)
Mentions:
- “The Checklist Manifesto: How to Get Things Right” by Atul Gawande
Get even more insights from data and analytics leaders like Kjersten on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
Previous Episode

CarMax AVP of Technology, Data & Analytics, Abhi Bhatt on Upskilling Talent and Using Third Party Data to Build Better Customer Experiences
How do you make innovation truly come alive? For Abhi Bhatt, the AVP, Technology, Data & Analytics at CarMax, innovation is about using data to change “business models.” Abhi also describes the need to train up teammates and others who use the data concerning technological advances. Additionally, he shares his career journey and how his positive experience as a CarMax customer initially activated his interest in the company.
Tune in to learn:
- How did Abhi end up working at CarMax? (13:00)
- How can companies make the most of their internal data? (17:18)
- How do you train up relevant parties concerning new technology? (23:41)
- How does Abhi find talent? (27:56)
- How does Abhi keep up with so much innovation? (37:07)
Mentions:
Get even more insights from data and analytics leaders like Abhi on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
Next Episode

Boehringer Ingelheim’s Dr. Victoria Gamerman on Design Thinking in Healthcare and Creating a Data-Sharing Ecosystem
How can data be activated to create better healthcare outcomes? Dr. Victoria Gamerman, the Global Head of Data Governance and Insights at Boehringer Ingelheim, offers that part of the answer is that data is changing to be thought of as part of the broader healthcare “ecosystem.” Listen in for how some of the philosophical frameworks concerning data can help to improve healthcare.
Tune in to learn:
- Changes in how data is being used in healthcare (07:00)
- How a system could be set up to share health data safely and wisely (13:05)
- How design thinking can apply to healthcare (25:41)
- What data mentality needs to change (28:26)
Mentions:
- HBS Professor Linda Hill Says Leaders Must Engage with Emotions as Never Before
- Clayton Christensen - "Jobs to be Done" theory
- “Coded Bias” (movie)
Get even more insights from data and analytics leaders like Victoria on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Show Notes for YouTube:
How can data be activated to create better healthcare outcomes? Dr. Victoria Gamerman, the Global Head of Data Governance and Insights at Boehringer Ingelheim, offers that part of the answer is that data is changing to be thought of as part of the broader healthcare “ecosystem.” Listen in for more of Victoria’s takes on how data can improve healthcare.
Key Moments:
00:00 Getting to know Victoria and her career journey
04:26 What sort of work does Boehringer Ingelheim do?
07:00 What are some changes in how data is being used in healthcare?
10:24 Is sharing health data becoming easier?
13:05 Creating a system to Share health data safely and wisely
16:42 Will wellness data become more integrated?
19:47 Are regulators behind technologically?
25:41 How does design thinking apply in healthcare?
28:26 What mentality about data needs to change?
30:37: Data and academia
36:54 How can we bring people along in terms of data?
38:33 Learning from data disasters
42:11 How does Victoria continue to learn new things?
Mentions:
- HBS Professor Linda Hill Says Leaders Must Engage with Emotions as Never Before
- Clayton Christensen - "Jobs to be Done" theory
- “Coded Bias” (movie)
Get even more insights from data and analytics leaders like Victoria on https://www.thoughtspot.com/data-chief.
Mission.org is a media studio producing content for world-class clients. Learn more at https://mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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