Heather McKissick - Mission Driven (#168)

09/01/23 • 47 min

1 Listener

“We have the ability to make a direct, tangible difference in the lives of people.” - Heather McKissick

Thank you for tuning in to episode 168 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by PSCU, the nation’s premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.

My guest on today's show is Heather McKissick, President and CEO at CUES. Heather shares her career journey comprised of mission-driven organizations which led her to where she is today. CUES is the leading talent development solutions provider to the credit union industry. Heather believes credit unions have the ultimate ability to make a tangible and intangible difference in people’s lives.

During our conversation, Heather and I talk about how credit unions can remain viable and relevant while staying member-centric. She shares the lasting impact mentors have had on her career, and the value of feedback through mentoring. Heather expresses the importance of creating a collaborative and facilitative environment for leaders to serve and guide their teams successfully. Listen as we discuss ways to remain viable in today’s economy while continuing to drive our movement forward.

As we wrap up the show, listen in as Heather talks about her insightful experience in Botswana, how she balances her personal and professional life, and her grandmother’s successful legacy. Enjoy my conversation with Heather McKissick!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast: Book List

How to find Heather:
Heather McKissick, President and CEO at CUES
[email protected]
cues.org
Heather: LinkedInCUES: LinkedIn | Facebook | Twitter | Instagram

“We have the ability to make a direct, tangible difference in the lives of people.” - Heather McKissick

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast: Book List

How to find Heather:
Heather McKissick, President and CEO at CUES
[email protected]
cues.org
Heather: LinkedInCUES: LinkedIn | Facebook | Twitter | Instagram

Previous Episode

Ronaldo Hardy - Pathway for Progress (#167)

“The greatest leaders are people builders.” - Ronaldo Hardy

Thank you for tuning in to episode 167 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by PSCU, the nation’s premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.

My guest on today's show is Ronaldo Hardy, President & CEO at NACUSO. Ronaldo shares his career journey in financial services that led him to where he is today. Ronaldo describes NACUSO as a unique experience and opportunity for credit unions, CUSOs, fintechs, and credit union service partners to come together to advance collectively. The team works to drive innovation and collaboration for the credit union industry.

During our conversation, Ronaldo and I talk about how collaborating is the pathway for progress. Ronaldo explains how CUSOs can help the industry leverage opportunities collectively. He shares the lasting impact mentors have had on his career, and gives advice to those working towards a leadership role. Listen as we discuss recent trends, community impact, and relationship building and management.

As we wrap up the show, listen in as Ronaldo shares how excited he is for his new role and the future of the movement, how he keeps his bond with his wife and children strong, and why his mom is his inspiration. Enjoy my conversation with Ronaldo Hardy!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast: Book List

How to find Ronaldo:
Ronaldo Hardy, President & CEO at NACUSO
[email protected]
nacuso.org
Ronaldo: LinkedInNACUSO: LinkedIn | Facebook | Twitter

Next Episode

Randall Smith - Be Curious (#169)

“One of the things that makes credit unions so beautiful is that people are willing to share.” - Randall Smith

Thank you for tuning in to episode 169 of The CUInsight Experience podcast. This episode is brought to you by PSCU, the nation’s premier payments CUSO and an integrated technology solutions provider. Visit PSCU.com to learn more and discover PSCUTV, a new thought leadership platform hosted by PSCU Chief Growth Officer, Brian Scott. Each episode explores top-of-mind insights in the credit union industry.

In this episode, the tables are turned as Randall Smith, Co-founder of CUInsight is the guest and Jill Nowacki, President and CEO of Humanidei, is the host. As one of the co-founders of CUInsight he looks for innovative ways to spread the credit union message, connect people, and keep the credit union community informed. Randy is a continuous learner and his curious mind is not afraid to test the waters. Randy shares why he loves hosting The CUInsight Experience podcast and expresses excitement in what’s to come.

During the conversation, Jill and Randy talk about his experience hosting this podcast the last five years. They reflect on a previous episode recorded together and discuss the importance of intentional living from two perspectives, “yes or no” and the value found in each. Randy gives advice on asking questions, and not stopping after the first, “why” to dig deeper and figure out what’s next. Listen as they discuss making decisions based on what lights you up in life and pursuing your interests.

As we wrap up the show, listen in as Randy shares the last time he was truly amazed, which books he recommends, and how he defines success. Enjoy their conversation!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast: Book List

How to find Randall:
Randall Smith, Co-founder at CUInsight
[email protected]
cuinsight.com
Randall: LinkedIn | TwitterCUInsight: LinkedIn | Twitter | Facebook | Instagram