EP14 - Stayin' alive, behind the scenes of a coworking space crisis. Part 1.

Last week, I turned 32. And then this week, Indy Hall turned 9 years old. Nine. NINE. In coworking years, that's basically forever.

In the past 3 months our membership has grown by a double digit % – unprecedented growth during our usually slow summer months. I'm still trying to figure out what's fueling that growth.

But more importantly, with new members comes more diversity of every kind, new kinds of conversations every day, leading to new collaborations and exciting milestones for so many people.

There's a lot to celebrate.

Meanwhile, as we head towards our 10th anniversary, we're facing one of the biggest challenges in our history.

Which might help explain why this is the first episode of The Coworking Weekly Show since May!

Hiatus is over, and I hope you're ready because in this episode, my teammate Adam and I grab a park bench near Indy Hall and talk about how our community celebrates milestones of all sizes, and then we talk about...

...what happens when everything goes to shit?

How do you react in crisis? How do you let your members know something is wrong without inciting a riot or undermining trust?

Better yet...how can you share bad news in a way that BUILDS trust instead of tearing it apart?

Don't let our playful banter about birthday at the beginning fool you, this stuff might actually help you save your community...and your business.

Make sure you keep listening to see how everything connects as we explore the specifics of how I've been navigating the perils of a crisis situation in a way that's brought our community closer together, and helped me keep my sanity along the way.

The best time to learn how to deal with a crisis is before you need it, so this episode is NOT to be missed.

Links mentioned in this episode

• What does the future of Indy Hall look like?
• 6 conversations I've had about the future of Indy Hall

This is the first part of a TWO part episode, so make sure you're subscribed to get the second part of this conversation when it comes out!

• Subscribe in iTunes
• Subscribe in Overcast
• Get the RSS Feed
• Subscribe via email

And don't forget you can also follow me on Twitter http://twitter.com/alexhillman :)

Hosted on Acast. See acast.com/privacy for more information.