The Change Officer: Future of Financial Services - EP2 "The Enabler Is Fintech Wallet Services" | Pierre-Marie Desbazeille On Digital Wallets & Retailer-Fintech Collaboration

EP2 "The Enabler Is Fintech Wallet Services" | Pierre-Marie Desbazeille On Digital Wallets & Retailer-Fintech Collaboration

06/27/22 • 19 min

The Change Officer: Future of Financial Services

Within the next two years, 4 billion people will be using digital wallets and the global mobile payments market size is expected to hit US$5.5 billion by 2024. EP2 of The Future of Financial Services explores how increasing mobile penetration, the notoriously high numbers of under- and unbanked individuals, and rapid development in the fintech space create opportunities for retailers and customers alike.
Our expert guest is Pierre-Marie Desbazeille, the Chief Operating Officer for Al-Futtaim, one of the largest retail groups in the MENA region. He was instrumental in launching a digital wallet for Al-Futtaim that has seen widespread adoption across their customer base.
Join us to learn about:

Noteworthy shifts in customer behaviour over the last few years
The opportunities digital wallets offer to the under- and unbanked
How retail groups can enable a digital wallet
The unsolved problems in the retail sector that could open up exciting opportunities and solutions

The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
Host: Vuk Zlatarov
Find Pierre-Marie online: https://www.linkedin.com/in/pierre-marie-desbazeille-b627b0/
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say the change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
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LinkedIn - https://www.linkedin.com/company/the-change-officer-podcast/
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Noteworthy shifts in customer behaviour over the last few years
The opportunities digital wallets offer to the under- and unbanked
How retail groups can enable a digital wallet
The unsolved problems in the retail sector that could open up exciting opportunities and solutions

Previous Episode

EP1 "Winter Is Coming" | Arjun Singh On The Must-Know Trends Shaping The Fintech & Financial Services Sectors

The financial services sector is one of the most rapidly evolving spaces in the financial world right now. As global business leader Arvind Sankaran said, "We are witnessing the creative destruction of financial services, rearranging itself around the consumer. Whoever does this in the most relevant, exciting way using data and digital wins."
In this first episode of The Future of Financial Services series, we wanted to dive into the trends shaping how this "creative destruction" is taking place. There is no one better for tackling this topic than Arjun Singh. Not only is he Partner with Arthur D. Little's Financial Services Practice and a Board Member of the MENA Fintech Association, but Arjun is also an established and respected commentator in the fintech and startup ecosystem across the MENA Region and beyond. His wildly popular podcast, “Couchonomics with Arjun” and influential LinkedIn newsletter, “Fintech Crunch with Arjun V Singh” both provide unparalleled insight into the evolution of the fintech and financial services sector locally and internationally.
Arjun shared his valuable perspective on:

The need for regulators to take action when it comes to open banking and open finance
The continuing acceleration of contactless payments and the introduction of biometrics
The long-term trend of decentralised finance and digital currencies and crypto becoming mainstream
Why SMEs have been underserved in the past and how we can solve the problems they face

Host: Vuk Zlatarov
The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say that change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
Instagram - www.instagram.com/thechangeofficer
LinkedIn - https://www.linkedin.com/company/the-change-officer-podcast/
Twitter - twitter.com/changeofficer_
TikTok - www.tiktok.com/@thechangeofficer

Next Episode

EP3 "The Future of B2B Payments" | Pluto Card Co-Founder Mo Aziz On Fintech Disruption In The SME Sector

What do you think is the most pressing pain point for SMEs in the MENA region? Pluto Card Co-Founder and CEO Mo Aziz believes it is the inefficiency of B2B payments and how they limit small businesses' ability to pay and get paid safely and seamlessly. Pluto Card is on a mission to revolutionise this process.
Mo stepped up to the mic on The Future of Financial Services Podcast to share how he identified this need in the SME sector and how fintechs can provide a game-changing solution. He shared his insider perspective on some of the greatest challenges in tackling this problem, and why running a business is likely to become "dramatically" easier in the near future.
In this rapid-fire episode, Mo delves into:

Must-know fintech trends in the SME sector and the key influencers driving these movements
Why B2B payments are a pain point for SMEs and how Pluto Card is innovating in this space
Where he expects the next big opportunity to appear in emerging markets overall

Host: Vuk Zlatarov
Find Pluto Card online: https://www.plutocard.io

The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say that change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
Instagram - www.instagram.com/thechangeofficer
LinkedIn - https://www.linkedin.com/company/the-change-officer-podcast/
Twitter - twitter.com/changeofficer_
TikTok - www.tiktok.com/@thechangeofficer