The Change Officer: Future of Financial Services - EP1 "Winter Is Coming" | Arjun Singh On The Must-Know Trends Shaping The Fintech & Financial Services Sectors

EP1 "Winter Is Coming" | Arjun Singh On The Must-Know Trends Shaping The Fintech & Financial Services Sectors

06/13/22 • 22 min

The Change Officer: Future of Financial Services

The financial services sector is one of the most rapidly evolving spaces in the financial world right now. As global business leader Arvind Sankaran said, "We are witnessing the creative destruction of financial services, rearranging itself around the consumer. Whoever does this in the most relevant, exciting way using data and digital wins."
In this first episode of The Future of Financial Services series, we wanted to dive into the trends shaping how this "creative destruction" is taking place. There is no one better for tackling this topic than Arjun Singh. Not only is he Partner with Arthur D. Little's Financial Services Practice and a Board Member of the MENA Fintech Association, but Arjun is also an established and respected commentator in the fintech and startup ecosystem across the MENA Region and beyond. His wildly popular podcast, “Couchonomics with Arjun” and influential LinkedIn newsletter, “Fintech Crunch with Arjun V Singh” both provide unparalleled insight into the evolution of the fintech and financial services sector locally and internationally.
Arjun shared his valuable perspective on:

The need for regulators to take action when it comes to open banking and open finance
The continuing acceleration of contactless payments and the introduction of biometrics
The long-term trend of decentralised finance and digital currencies and crypto becoming mainstream
Why SMEs have been underserved in the past and how we can solve the problems they face

Host: Vuk Zlatarov
The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say that change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
Instagram - www.instagram.com/thechangeofficer
LinkedIn - https://www.linkedin.com/company/the-change-officer-podcast/
Twitter - twitter.com/changeofficer_
TikTok - www.tiktok.com/@thechangeofficer

The need for regulators to take action when it comes to open banking and open finance
The continuing acceleration of contactless payments and the introduction of biometrics
The long-term trend of decentralised finance and digital currencies and crypto becoming mainstream
Why SMEs have been underserved in the past and how we can solve the problems they face

Previous Episode

The Change Officer: Future of Financial Services | Trailer

Welcome to The Change Officer Podcast’s Future of Financial Services Series.
If change is the only constant, we need to understand how our industries are evolving, and how we can be a part of the transformation that is taking place.
In this series, we are deep-diving into some of the hottest and most pivotal topics in the financial services industry right now, including personalisation in financial services, embedded financial services and the mobile payment revolution.
To gain an informed and accurate perspective, we are speaking to innovative individuals from banking institutions, insurance carriers, retailers, regulatory bodies and fintechs who are spearheading change in their industries.
Join us as we seek the answers to critical questions, such as:

What does the future hold for the financial services sector?
What are the key enabling technologies that will bring about change?
How can we effectively navigate this rapidly evolving space?
And where should we look for the next big, disruptive idea?

This series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, check out their website: https://www.holywally.com
Host: Vuk Zlatarov
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand.
Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say the change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
Instagram - www.instagram.com/thechangeofficer
LinkedIn - www.linkedin.com/company/the-chan...-officer-podcast
Twitter - twitter.com/changeofficer_
TikTok - www.tiktok.com/@thechangeofficer

Next Episode

EP2 "The Enabler Is Fintech Wallet Services" | Pierre-Marie Desbazeille On Digital Wallets & Retailer-Fintech Collaboration

Within the next two years, 4 billion people will be using digital wallets and the global mobile payments market size is expected to hit US$5.5 billion by 2024. EP2 of The Future of Financial Services explores how increasing mobile penetration, the notoriously high numbers of under- and unbanked individuals, and rapid development in the fintech space create opportunities for retailers and customers alike.
Our expert guest is Pierre-Marie Desbazeille, the Chief Operating Officer for Al-Futtaim, one of the largest retail groups in the MENA region. He was instrumental in launching a digital wallet for Al-Futtaim that has seen widespread adoption across their customer base.
Join us to learn about:

Noteworthy shifts in customer behaviour over the last few years
The opportunities digital wallets offer to the under- and unbanked
How retail groups can enable a digital wallet
The unsolved problems in the retail sector that could open up exciting opportunities and solutions

The Change Officer Podcast’s Future of Financial Services Series is brought to you by HolyWally, the world’s first wallet-as-a-service platform. To find out how HolyWally can help you create a mobile wallet to increase your revenue and reduce your time to market, visit their website: https://www.holywally.com
Host: Vuk Zlatarov
Find Pierre-Marie online: https://www.linkedin.com/in/pierre-marie-desbazeille-b627b0/
🎬 This episode is produced by Poddster, an end-to-end video podcast production company that helps businesses conceptualize, produce, manage, and grow podcasts for their brand. Click this link to book a free consultation with Poddster's team or rent a studio: poddster.com/book-free-consultation/
📹 Check out Poddster studio based in Dubai Media City: poddster.com/podcast-studio-dubai/
✨ They say the change is the only constant. If this is true, we want to know what is the change ahead. To get the answers, our hosts Ivan Zeljkovic and Vuk Zlatarov are talking to the change-makers themselves. We invite you to join us on the journey of getting the answer ✨
FOLLOW THE CHANGE OFFICER: www.thechangeofficer.com
Instagram - www.instagram.com/thechangeofficer
LinkedIn - https://www.linkedin.com/company/the-change-officer-podcast/
Twitter - twitter.com/changeofficer_
TikTok - www.tiktok.com/@thechangeofficer