Expert Tips for Hiring the Best CX Consulting Firm

03/18/24 • 15 min

Prepare your Company CX → https://activateCX.arroyo360.com/Acti...
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Do you want to hire the best CX consulting firm for your business? Working to pare down the right choice for CX Platforms & Cloud Contact Center incorporating Self Service, AI, etc. Look no further! In this video, Basile Senesi (CRO At @ArcTechnologies , prev at @Fundboxcom ) share expert tips for finding the perfect CX firm for your specific needs.
At Arroyo360, we understand the importance of choosing the right consulting partner to solve your CX problems and drive success. Our framework-driven approach sets us apart from other firms and ensures results for our clients. Watch this video to learn more about how we can help your business excel in CX and Contact Center!

03/18/24 • 15 min

The ActivateCX Podcast - Expert Tips for Hiring the Best CX Consulting Firm

Transcript

00:00:00.369

Basile, I just want to thank you today for, for coming in here and sharing your thoughts and your, your experiences of working with both myself and Arroyo360. What was that aha moment for you when you believe that perhaps, you were talking to the right CX consultancy firm?

00:00:20.030

It's a, the word that comes to mind. Which is ironic is Frankenstein, because that's the best way to describe what the tooling and infrastructure that supported our e

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