Join Frank Rogers and CX master Joanna Palmer on Activate CX Podcast as they crack the ROI code for contact centers. Don't miss this chance to geek out on some big-brain insights!
09/24/23 • 38 min
The ActivateCX Podcast - Cracking the ROI Code
Transcript
Hey, welcome to the Activate CX podcast. We're all about unpacking, demystifying and clarifying all the topics of CX. And my name is Frank Rogers. I help brands grow their businesses with better CX, better AI. Better self service. And today it is all about cracking the code. Cracking the ROI code. It's an important topic. It's something that is an impediment if we don't get it right. And joining us today is Joanna Palmer. So let me tell you a little bit about Joanna.
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