The Future of Work and Technology: Who’s The Boss in 2025??

06/01/22 • 54 min

Technology Revolution: The Future of Now

Remember the TV sitcom “Who’s The Boss?” (ABC TV 1984 – 1992) It’s time to ask the question again! The Buzz 1: Everyone will be a leader in the workplace in 2030. Work will thrive in teams, not with dictators. The Chief of Work will set the culture in the organization. All workers at all levels will use robotic helpers like Siri or Alexa, for incoming email, scheduling meetings, creating spreadsheets. [simplilearn.com, studies by CBRE and Genesis, WSJ report] The Buzz 2: Being a leader rather than a boss is more critical, especially during times of unpredictable change. In a 2016 Fidelity study, many millennials would be willing to take a significant pay cut if it meant a better job environment. In a 2019 Robert Half study, nearly half of the professionals surveyed reported leaving a job because of a bad boss. [coachmonique.com] The Buzz 3: “The time of the heroic, egocentric leader— the dominant, typically male leader who knows everything, who gives direction to everybody and sets the pace, whom everybody follows because this person is so smart and intelligent and clever — is over. We need 'altrocentric’ leaders who focus on others, listen, are intellectually curious and emotionally open, and have empathy.” [washingtonpost] We’ll ask Vanessa Egli at Celonis, Bill Jensen at SimplerWork.com, Scott Dust, Ph.D. at Cloverleaf, and Matt Krentz at BCG for their take on The Future of Work and Technology: Who’s The [Your] Boss in 2025??

Previous Episode

The Future of Retail and Technology: How Many Happy Returns?

The Buzz 1: Retailers expect 17.8% or $158 billion of merchandise sold during the 2022 holiday season will be returned, according to National Retail Federation. [digitalcommerce360.com] The Buzz 2: Retail returns jumped to an average of 16.6% in 2021 versus 10.6% in 2020, according to a survey by the National Retail Federation and Appriss Retail. That adds up to more than $761 billion of merchandise...in unwanted purchases that come back to retailers’ stores and warehouses and become a headache for companies that must decide whether they can resell those items, get them written off by the manufacturer or if they must take the loss. The average rate of returns for online purchases was 20.8% — up from 18.1% in 2020. [cnbc.com] The Buzz 3: Retail in the Age of Instinct. Trends shaping CPG and retail organizations include 'Optimized Reality': CPG and retail companies are using data and digital technologies to tailor experiences, services, products, and promotions to the individual and shift from maximizing supply chains to personalizing demand chains. [www.genpact.com] We’ll ask Praful Karanth, Victoria Wieck, Matt Laukaitis, Navjit Bhasin and Oliver Stocks for their take on The Future of Retail and Technology: How Many Happy Returns?

Next Episode

The Future of Drones: Landing Near You Soon? – Part 3

The Buzz 1: Headlines: Drones are helping to restore power in Puerto Rico. A drone attacked targeted the U.S. electrical grid. Google’s drone service will deliver library books. Submarine drone can swim for months and then fly away. Drone waiters will take your restaurant order. ESPN shot the X Games with drones. A bouncy search-and-rescue drone could save your life. The military wants a dancing drone that can fly through windows. [popularmechanics.com/the-future-of-drones] The Buzz 2: In the first-ever drone delivery of food and beverage at a sporting event—Purdue hosted the University of Michigan—fans could order a meal pack and have it delivered via drone to a locker inside Alexander Field. [popularmechanics.com May 2022] The Buzz 3: A Report on the Use of Drones by Public Safety Agencies. “Unmanned Aerial Systems (UAS) have rapidly changed the state of play in the public safety theater. Inappropriate use and deployment of UASs and their operators present a serious threat to public safety and order. The same technology also offers tremendous opportunities to improve safety outcomes for our communities and for our sworn law enforcement practitioners and other public safety-first responders. [policeforum.org] The Buzz 4: The Shout Drone. In February 2020, Chinese police would speak through a drone and tell people to wear masks or to go home. Italian, Spanish, and French authorities used shout drones for quarantine enforcement. US authorities used them in Florida, Georgia, Hawaii. In New Jersey, police used a drone to sing “Happy Birthday” to socially distanced children. [slate.com] We’ll ask Chuck Byers, Steve Philpott, Alex Bäcker, Pharns Genece and Ryan Walsh for their take on The Future of Drones: Landing on a Porch or Planet Near You Soon? – Part 3.