Inbox Intelligence: Choosing Email for Effective Business
10/11/23 • 25 min
Description: Unlock the art of strategic business communication in our latest episode, 'Inbox Intelligence.' Dive into the world of email correspondence and discover when and why it's your most powerful tool. Explore effective practices, enhance your professional connections, and master the finesse of choosing email for impactful business interactions. If you're looking to harness the potential of email for impactful interactions, this episode of 'Inbox Intelligence' is a must-listen.
Resources:
Effectively Using Email in the Workplace Video
Business Email - Write it Right Course
Business Writing for Impact: How to Write So People Will Read Course
Overcoming Inbox Overwhelm: Streamline Your Processes Course
Let's Connect:
Guest LinkedIn Profile - Andy Marris
Host LinkedIn Profile - Sophie Boler
Transcript:
Transcripts are computer generated -- not 100% accurate word-for-word.
00:00:00:00 - 00:00:21:03
Unknown
Hello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR, powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR. MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler and we are so glad you're here.
00:00:21:05 - 00:00:48:22
Unknown
Now it's time to thrive. Well, hello everybody, and welcome to episode number 59 of 30 minute Thrive. Today we're going to dive into the world of email, specifically inbox intelligence and discover when and why it's your most powerful tool. So today I'm joined with expert Andy Marris, MRA learning and development instructor, as he runs through his tips and tricks on using email in our professional lives.
00:00:48:24 - 00:01:14:14
Unknown
So thanks for being here today to be here with you. Okay, so let's start out with the positives. Andy, what are the key advantages of using email as a form of business communication and in today's digital landscape? Well, email is really fast. You can reach a mass audience very quickly and it's documented forever. It's a great follow up tool at a conversation or a meeting so that we talked about this before, right?
00:01:14:15 - 00:01:38:15
Unknown
People know what to do when. But it's also a great way to inform people of things that are easy to understand. Right? If it's confusing, though, I wouldn't put it in email. And then, of course, it's a great documentation tool. So now let's flip that question. What are the biggest challenges of email? It's really fast. You can reach a mass audience really quickly and it's documented forever.
00:01:38:16 - 00:01:57:03
Unknown
Literally, the pros are also the cons because once you hit send, yeah, that's gone. But anything that's real complex or difficult to understand, that's just going to make it a difficult concept and then they're going to not get it. You can't watch somebody react. You can't read their body language and if they get it or not, you can read that in someone's face when we're looking at them.
00:01:57:03 - 00:02:20:24
Unknown
Description: Unlock the art of strategic business communication in our latest episode, 'Inbox Intelligence.' Dive into the world of email correspondence and discover when and why it's your most powerful tool. Explore effective practices, enhance your professional connections, and master the finesse of choosing email for impactful business interactions. If you're looking to harness the potential of email for impactful interactions, this episode of 'Inbox Intelligence' is a must-listen.
Resources:
Effectively Using Email in the Workplace Video
Business Email - Write it Right Course
Business Writing for Impact: How to Write So People Will Read Course
Overcoming Inbox Overwhelm: Streamline Your Processes Course
Let's Connect:
Guest LinkedIn Profile - Andy Marris
Host LinkedIn Profile - Sophie Boler
Transcript:
Transcripts are computer generated -- not 100% accurate word-for-word.
00:00:00:00 - 00:00:21:03
Unknown
Hello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR, powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR. MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler and we are so glad you're here.
00:00:21:05 - 00:00:48:22
Unknown
Now it's time to thrive. Well, hello everybody, and welcome to episode number 59 of 30 minute Thrive. Today we're going to dive into the world of email, specifically inbox intelligence and discover when and why it's your most powerful tool. So today I'm joined with expert Andy Marris, MRA learning and development instructor, as he runs through his tips and tricks on using email in our professional lives.
00:00:48:24 - 00:01:14:14
Unknown
So thanks for being here today to be here with you. Okay, so let's start out with the positives. Andy, what are the key advantages of using email as a form of business communication and in today's digital landscape? Well, email is really fast. You can reach a mass audience very quickly and it's documented forever. It's a great follow up tool at a conversation or a meeting so that we talked about this before, right?
00:01:14:15 - 00:01:38:15
Unknown
People know what to do when. But it's also a great way to inform people of things that are easy to understand. Right? If it's confusing, though, I wouldn't put it in email. And then, of course, it's a great documentation tool. So now let's flip that question. What are the biggest challenges of email? It's really fast. You can reach a mass audience really quickly and it's documented forever.
00:01:38:16 - 00:01:57:03
Unknown
Literally, the pros are also the cons because once you hit send, yeah, that's gone. But anything that's real complex or difficult to understand, that's just going to make it a difficult concept and then they're going to not get it. You can't watch somebody react. You can't read their body language and if they get it or not, you can read that in someone's face when we're looking at them.
00:01:57:03 - 00:02:20:24
Unknown
Previous Episode
Engage Your Team With Employee-designed Learning: Part 2
Description: In part 2 of this episode, we delve even deeper into the transformative world of employee-driven learning journeys. Join us as we address the crucial challenges organizations may encounter when implementing this approach and reveal expert insights on overcoming them. Plus, we'll take a fascinating peek into the future of employee development, exploring emerging trends and innovations that promise to reshape the landscape of professional growth and learning within your organization. Don't miss this essential follow-up episode for answers to the remaining key questions and get a complete roadmap to success!
Resources:
Amanda's Article in Association for Talent Development's TD Magazine
Let's Connect:
Guest LinkedIn Profile - Amanda Mosteller
Host LinkedIn Profile - Sophie Boler
Transcript:
Transcripts are computer generated -- not 100% accurate word-for-word.
00:00:03:14 - 00:00:24:17
Unknown
Hello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR? MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler, and we are so glad you're here.
00:00:24:19 - 00:00:49:18
Unknown
Now it's time to thrive. All right, Well, welcome, everybody, to part two of our employee Design learning conversation. So I'm joined with Amanda Mosteller, our director of talent development here at MRA, once again to cover some remaining key questions of this topic to really ensure that you are confident in implementing this style of learning into your organizations. So thanks again, Amanda, for joining us.
00:00:49:19 - 00:01:12:11
Unknown
We're excited for part two. Yes, I love talking about this. Oh, yes. Well, last episode, you kind of gave us an overview of this concept as well as some examples and some strategies to use while using employee design learning. So before we kind of kick it off, do you want to give us a little refresher of what this concept really means?
00:01:12:13 - 00:01:56:13
Unknown
Absolutely. Employee designed learning is an instructional design approach that organizations can use where the instructional designer actually moves into more of a consultant role to a team of employees that have volunteered due to a passion of their own around developing their peers due to a desire that if they, their peers and their future individuals in their team are going to be going through this learning program, they have a desire to help shape what it looks like, and they have a perspective that often stakeholders and means might not be heading in what the true day to day of the average team member in that role is like.
00:01:56:15 - 00:02:39:12
Unknown
So they can really help shape the design and development of the program. So employee designed learning is an instructional design approach where the idea team member is consulting a team of employees in designing classes to Thrive business strategy or the team strategy or the Gap area forward. And I would definitely encourage listeners if they haven't listened to part one, to go back now and kind of get that overview of this concept, because Amanda also highlights some great examples in real life stories of how she's kind of how to implement this in other organizations and some great success stories.
00:02:39:12 - 00:03:05:10
Unknown
So I would urge you to go take a look at that. If you haven't, I second that for sure. We'll kind of dive in a little bit deeper. One concern might be that employee design learning could lack structure or consistency. So any advice on how organizations can really balance that individual customization with the need for the standardized learning outcomes?
00:03:05:12 - 00:03:35:22
Unknown
Absolutely. That is where the instructional designer really is in charge and taking the lead. So the Learning committee, the learning team, the design team,...
Next Episode
October Talent Report with Jim Morgan
Description: 🎙️ Tune in to our latest podcast episode on MRA's October Talent Report! Discover the insights you need to stay ahead in the dynamic world of business, with a special focus this month on "Building the Generational Bridge." Don't miss out on the latest trends and best practices that will elevate your talent management game!
Resources:
Let's Connect:
Guest LinkedIn Profile - Jim Morgan
Host LinkedIn Profile - Sophie Boler
Transcript:
Transcripts are computer generated -- not 100% accurate word-for-word.
00:00:00:00 - 00:00:21:03
Unknown
Hello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR, powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR? MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler, and we are so glad you're here.
00:00:21:05 - 00:00:22:21
Unknown
Now it's time to thrive.
00:00:23:00 - 00:00:40:14
Unknown
Welcome to this episode of 30 Minute Thrive. It is that time again to go over this month's Talent report with Jim Morgan, MRA's vice president of Workforce Strategies. So we'll dive into what he's been seeing this month in the world of business in October. Thanks for coming on the podcast. Always a pleasure to be here.
00:00:40:16 - 00:01:01:02
Unknown
All right. So let's go over what you're seeing this month. Women have been coming back to the workforce in high quantity. So what's driving this? What's the deal with this? I think there's a couple of things going on. Obviously, women have always been in the workforce, but I think post-pandemic, what we're starting to see now is women are still the primary childcare provider.
00:01:01:02 - 00:01:18:19
Unknown
And so I think they may have been at home more or might have been in a profession that allow them to work from home more. And now everything is sort of leveled out. Again, everybody's trying to figure out, you know, exactly what they're going to do. But right now, we've got women in the workforce or at least looking for a job at 77.8%.
00:01:18:19 - 00:01:40:03
Unknown
That's the highest it's ever been in the United States. So that is a as another opportunity, I think, for people, you know, to go find folks. And that totals 815,000 people this year. So in terms of companies that are trying to say, you know, where is the talent? What is going on? We are seeing a little bit of a shift in that women for a whole bunch of different reasons.
00:01:40:03 - 00:02:05:01
Unknown
But I think primarily post-pandemic are coming back into the workforce and in larger numbers than they ever have before. So going into your talent thinking section, you highlighted what was found by the PDC Employer Benefits Perspective Survey on companies wanting their health plans to improve the employee experience overall and really meet the needs of diverse employees over four generations.
00:02:05:03 - 00:02:45:03
Unknown
So where do these employee concerns really lie within benefits? There are a couple of things that that really stood out. One was this desire for digital health care. And you know, we never did telemedicine until the pandemic and actually found out that that was pretty effective for certain things. There are times when obviously you want to come and see your doctor, but the opportunity to use digital to use that type of technology, whether that's in telemedicine, whether that's apps on our phone, whether that's collecting our own biometrics, I mean, you have wristwatches now that can collect all kinds of different data for us.
00:02:45:05 - 00:03:07:13
Unknown
And then having your data available in such a way that it can move from care provider to care provider. And you will see my doctor and then I have to go see a pharmacist and maybe have to see a specialist that it's easy for the employee to say, Here's where my information is, you will get it. So the digitizing of a while that has been a big thing.
00:03:07:15 - 00:03:32...
Talent Report+THRIVE - Inbox Intelligence: Choosing Email for Effective Business
Transcript
Hello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR, powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR. MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler and we are so glad you're here. Now it's time to thrive. Well, hello everybody, and welcome to episode number 59 of 30 minute Thrive. Today we're going to dive
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