"Dev Ops Vs Support" with Peter Muir of Dejero

11/13/19 • 27 min

Peter Muir of Dejero joins us to talk about his time in support at Blackberry, Dejero's support tech stack and the intersection between Dev Ops and Support.

Peter Muir of Dejero joins us to talk about his time in support at Blackberry, Dejero's support tech stack and the intersection between Dev Ops and Support.

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"Support Tech Doesn't Matter" with Theo Panaritis of Workable

Theo Panaritis of Workable joins us to talk about building internal relationships, why technology doesn't matter and how his marketing experience helps in support.

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"Proactive Outreach" with Nicholas Martin of Harry's

Nicholas Martin of Harry's, Inc. joins us to talk about how Harry's came about, how they reach out to customers before they need support and solving issues three months in advance.