"Customer Support Algorithms" with Brittany Naylor of Evernote
Support Ops Simplified11/28/19 • 37 min
Brittany Naylor of Evernote joins us to talk about the best way to find support tech, what Brittany learnt from technical support at Apple and Evernote's support algorithm that auto searches for potential churn risk.
11/28/19 • 37 min
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