
Paul do Forno, Deloitte Digital
12/29/22 • 34 min
Paul do Forno is a Managing Director for Commerce & Content at Deloitte, a leading consultancy specializing in audit & assurance, consulting, risk and financial advisory, risk management, tax, and much more. He’s been named one of the Top 100 E-commerce Influencers in the world by Retail Technology Innovation Hub. In this episode, Paul discusses the rise of livestream shopping, how e-commerce and physical retail are merging, virtual shopping, AI in retail and why loyalty matters in retail.
Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audio
Spark Plug is brought to you by SnowShoe.io, the leading provider of SparkLoyalty -- the leading retail loyalty and customer engagement system. 3 million happy shoppers around the world use Spark systems today.
Paul do Forno is a Managing Director for Commerce & Content at Deloitte, a leading consultancy specializing in audit & assurance, consulting, risk and financial advisory, risk management, tax, and much more. He’s been named one of the Top 100 E-commerce Influencers in the world by Retail Technology Innovation Hub. In this episode, Paul discusses the rise of livestream shopping, how e-commerce and physical retail are merging, virtual shopping, AI in retail and why loyalty matters in retail.
Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audio
Spark Plug is brought to you by SnowShoe.io, the leading provider of SparkLoyalty -- the leading retail loyalty and customer engagement system. 3 million happy shoppers around the world use Spark systems today.
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Michael Zakkour
Michael Zakkour is the Founder of 5 New Digital, a global retail and digital consulting firm with offices across the U.S., Europe, and Asia. He has worked with hundreds of companies on their retail, eCommerce, marketing, technology, and international growth strategies for more than 25 years. Additionally, Michael is one of “Rethink Retail’s 2022 Top 100 Retail Influencers," the author of two Amazon bestsellers, “The New Retail” and “China’s Super Consumers,” and a 5-time “Alibaba Global Digital Influencer.”
Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audio
Spark Plug is brought to you by SnowShoe.io, the leading provider of SparkLoyalty -- the leading retail loyalty and customer engagement system. 3 million happy shoppers around the world use Spark systems today.
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Hitha Herzog
Hitha Herzog is Head of Retail Research and a Chief Retail Analyst at DONEGER | TOBE, “a people-first insights agency delivering consumer, commercial, and creative strategies to keep brands relevant .” With a background in analysis, retail insights, business development, and more, Hitha is well-versed in creating business and creative strategies as well as predicting consumer trends. She is also an accomplished author, educator, on-air contributor, and keynote speaker.
Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audio
Spark Plug is brought to you by SnowShoe.io, the leading provider of SparkLoyalty -- the leading retail loyalty and customer engagement system. 3 million happy shoppers around the world use Spark systems today.
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