Reply All

A man in California is haunted by the memory of a pop song from his youth. He can remember the lyrics and the melody. But the song itself has vanished, completely scrubbed from the internet. PJ takes on the Super Tech Support case.

Further Listening:

Christian Lee Hutson’s music : https://open.spotify.com/track/3g8nKpXsQtXv0lcN4UGVGs

Learn more about your ad choices. Visit podcastchoices.com/adchoices

This week, a new Super Tech Support: after Lizzie's Snapchat gets hacked, things start getting really creepy. Alex investigates.

Michael Bazzell's Podcast

The complete Security and Privacy Podcast

Steps Michael Bazzell Gave Alex to Protect Himself

How to port your phone number

Password Manager

Google Authenticator

Yubikey

Michael's workbook to freeze your credit and remove yourself from public records websites

Sudo

Stories about Sim Swapping and OGUsers by Vice/Motherboard

By Lorenzo Francheschi-Bicchierai

The SIM Hijackers

How to Protect Yourself From SIM Swapping Hacks

‘TELL YOUR DAD TO GIVE US BITCOIN:’ How a Hacker Allegedly Stole Millions by Hijacking Phone Numbers

How Criminals Recruit Telecom Employees to Help Them Hijack SIM Cards

Alleged 19-Year-Old SIM Swapper Used Stolen Bitcoin to Buy Luxury Cars

Cops Arrest Infamous SIM Swapper Who Allegedly Stole $14 Million in Cryptocurrency

By Joseph Cox

'I Could Ruin Your Business Right Now': Listen to a SIM-Jacking, Account-Stealing Ransom

The Organization that Lizzie Donated To

Byte Back

Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Reply All team talk to people trying to break out of their mid-pandemic funk.

Here is a list of organizations that offer support for anyone feeling distressed, experiencing feelings of depression or anxiety, or thinking about self harm or suicide: https://resources.byspotify.com/

And here is a list of organizations around the world focused on advocacy, research, education, and support for eating disorders: https://www.worldeatingdisordersday.org/get-involved/participating-organisations/

Learn more about your ad choices. Visit podcastchoices.com/adchoices

This week, a telephone scammer makes a terrible mistake. He calls Alex Goldman.

Further Reading

If you suspect you are a victim of a tech support scammer, you see a suspicious pop-up, or get an unsolicited tech support email, you can make a complaint to the Federal Trade Commission by following this link, or by contacting the company that the call center was impersonating directly.

Microsoft fraud report page

Apple fraud report page

Microsoft did a global survey of tech support scams in 2016, and the results are pretty interesting. You can find it here.

Oh, and don't be like Alex. Never let some stranger remotely connect to your computer.

Learn more about your ad choices. Visit podcastchoices.com/adchoices

This week, we talk to the world’s most obsessive tracker of politicians' secret online lives. And ask for help on a very spooky mission.

Further Reading:

Ashley's article on James Comey's secret twitter and instagram accounts: https://gizmodo.com/this-is-almost-certainly-james-comey-s-twitter-account-1793843641

Ashley's article on Mitt Romney's secret twitter account: https://slate.com/news-and-politics/2019/10/mitt-romney-has-a-secret-twitter-account-and-it-sure-looks-like-its-this-one.html

Ashley's article on Pete Buttigieg's Wikipedia page: https://slate.com/news-and-politics/2019/12/pete-buttigieg-wikipedia-page-editor.html

Find out more about our summer and fall internships here:

https://gimletmedia.com/shows/reply-all/posts/internships

Learn more about your ad choices. Visit podcastchoices.com/adchoices