An Audience with Christian Toon, Chief Information Security Officer at Pinsent Masons

05/27/22 • 40 min

Christian Toon, Chief Information Security Officer at Pinsent Masons joins the show to discusses security in the legal sector from the perspective of a CISO, including firms’ response time to cyber-attacks, availability of funds, and the need for cyber leadership for the continued protection and survival of the firm.
View the show notes: https://hubs.ly/Q01cj6vJ0
"Security, as we are seeing now more than ever, especially from our clients, is becoming one of the single biggest things they want to talk to us about. So, why would you not have that elevated to the right level within your organisation?"

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The Brief with Fiona Hamilton

We are rolling out a new series within our Shaped for Law podcast called The Brief, where we focus on the people within a legal tech service provider. Short, sweet and loaded with insights. The first episode of this series features CTS’ Head of Client Success, Fiona Hamilton. Fiona explores her role at CTS, including the importance of helping client reach their goals and the challenges that arose as a result of merging three businesses – CTS, CBS, and Sprout IT - during the pandemic.
"We are doing a lot of end-user support for our clients. We are working, on occasion, with IT teams. So, ultimately, the goal there is to drive that excellence, to make sure that the user experience with us, the end-user or our users of clients' clients are seeing and experiencing IT as a facility or for their business."

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Our Pre-Sales Solutions Architect, Stacey McDonald, joins us in the second episode of The Brief, a series within the Shaped for Law podcast. In this episode, Stacey examines the current state of technology, as well as technologies we can expect to see in the near future.
In addition to, he examines his role and why it is so important to both CTS and our clients.
"Essentially what my role is supporting the commercial team with technical advice, and also supporting the delivery team and giving them them the information that was agreed with the client commercially. [...] I see myself as the glue between the commercial and the technical."
Watch it on YouTube: https://youtu.be/Kf6UT6Pdy8I