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Service Industry Success

Service Industry Success

Brian Harding

Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.
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Top 10 Service Industry Success Episodes

Goodpods has curated a list of the 10 best Service Industry Success episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Service Industry Success for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Service Industry Success episode by adding your comments to the episode page.

Service Industry Success - 133. You're Doing Better Than You Think
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09/26/23 • 15 min

Being a business owner can be frustrating, even infuriating.

We can often feel alone and isolated.

And it can appear from our vantage point that everyone has it figured out except for us.

But is that really true?

Tune in and I’ll share what I've learned about this.

Get more at: https://www.serviceindustrysuccess.com

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Service Industry Success - 132. Ineffective Talking and Selling Points
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09/19/23 • 15 min

If we want to grow, a question we must continue to ask ourselves is:

“Do our talking and selling points emphasize what we do, or how we solve our customers problem?”

Tune in and I’ll explain what I mean!

Get more at: https://www.serviceindustrysuccess.com

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Service Industry Success - 62. The Four Types of Conflict Resolution
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05/17/22 • 32 min

There are basically four types of conflict resolution. Which one does your company's culture embrace?

Also, if you're looking for more in depth, comprehensive information on the topics we cover in this podcast, in an easy to follow, step-by-step format, check out my Business Owners' Freedom Blueprint course by going to www.siscourse.com today!

It covers everything from processes and procedures to accounting, managing your employees to succession planning, solving problems to overcoming your fears in business, and so much more!

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A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”

So how do I know I'm taking on the root problem? Tune in to find out!

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Service Industry Success - 52. The Process Improvement Cycle

52. The Process Improvement Cycle

Service Industry Success

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03/08/22 • 26 min

Why do some projects or initiatives get stuck, or don’t really take off?

Why do we end up facing some of the same challenges over and over again?

What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make our lives easier?

Tune in to find out!

Also, if you have a question or topic you'd like Brian to address, shoot him a DM at on his Facebook page: https://www.facebook.com/serviceindustrysuccess

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Service Industry Success - 51. What are the Key Elements of an Effective Procedure?
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03/01/22 • 16 min

Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"

There are key elements every procedure must contain to be effective. What are they? Tune in to find out!

Thanks for your question 'MP'! If you have a question you'd like me to answer, or a topic you'd like me to cover, please send me a DM at: https://www.facebook.com/serviceindustrysuccess

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Service Industry Success - 50. A Step-by-step Guide to a Coaching Conversation
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02/22/22 • 22 min

A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"

So here is a step-by-step blueprint for coaching an employee up on just about any behavioral or performance issue.

Thanks for submitting your question, Jesse!

If you have a question you'd like me to answer, shoot me a DM on my Service Industry Success Facebook page, here: https://www.facebook.com/serviceindustrysuccess

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Service Industry Success - 48. Is Perpetually Working 60-80 Hours per Week Really a Plan?
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02/08/22 • 24 min

You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is perpetually working 60-80 hours per week so you can have control really a reasonable plan?

If you have a question or topic you'd like me to address or answer, please shoot me a direct message on my Service Industry Success Facebook page.

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Service Industry Success - 47. How do I Pick the Priorities I Should Focus on?
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02/01/22 • 23 min

One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solve too may problems at one time.

How can you avoid making those mistakes?

Tune in to find out!

Grab your copy of the Service Industry Success Path at www.serviceindustrysuccesspath.com

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One of the things we can do that absolutely makes our lives more difficult is to ignore human nature.

Life is so much easier when we work with human nature, rather than against it.

Today, I’m going to talk about a mistake I often made early in my career, which is common among supervisors, managers, and even business owners.

In my opinion, this one mistake costs an obscene amount of wasted time, energy, and money.

Stay tuned to hear what it is.

Get more at: https://www.serviceindustrysuccess.com

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FAQ

How many episodes does Service Industry Success have?

Service Industry Success currently has 196 episodes available.

What topics does Service Industry Success cover?

The podcast is about Management, Leadership, Growth, Podcasts, Freedom, Small Business, Building, Entrepreneurs, Sales, Business, Service, Industry and B2B.

What is the most popular episode on Service Industry Success?

The episode title '134. Your Biggest Competitive Advantages Over Big Companies' is the most popular.

What is the average episode length on Service Industry Success?

The average episode length on Service Industry Success is 21 minutes.

How often are episodes of Service Industry Success released?

Episodes of Service Industry Success are typically released every 7 days.

When was the first episode of Service Industry Success?

The first episode of Service Industry Success was released on Apr 13, 2021.

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