
Uncovering the Impact of Paid Leave Policies on Today's Workforce
02/10/23 • 35 min
Summary:
On this episode of Service Evolution, host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout this episode, Shawn and Jim delve into the world of paid leave policies and explore how the great resignation of 2020 changed employers' approach to employee compensation and benefits. They discuss what businesses must consider when designing a policy to remain competitive in the job market and examine the introduction of flexible working options, government incentives for employers who provide paid leave, and potential criteria to measure the success of an organization’s implementation.
Join us for an important discussion on paid leave policies and unlock your true potential today!
Show Notes:
(1:06) Introducing Jim
(4:50) Paid Leave Policy Considerations
(6:57) Paid Leave’s Influence on the Great Resignation
(11:13) Incentives for Employers to Offer Paid Leave
(14:47) Other Forms of Compensation
(22:53) Good vs. Excellent Paid Leave Policies
(24:45) Policies That Benefit the Employee and Employer
(30:15) Monitoring Paid Leave
(31:09) Criteria for Measuring Paid Leave Implementation
(33:13) Closing Question
Links:
CGP Maintenance and Construction Services
Quotes:
“We give more than what the normal in our space is. We’ve always done it that way. We’ve always made it a little bit more interesting than what our verticals are.” - Jim Robinson, (5:31)
“The people that are in our space specifically, they hear that and they desire to come here because of the totality of the packages that they’re going to receive and the treatment they’re going to receive. They know if they’re coming here, we’re going to grow them as an individual.” - Jim Robinson, (9:42)
“When you come in to us, we tell you up front, if you’re not interested in growing, you’re in the wrong company. We really desire to help you find that next gear, that next level.” - Jim Robinson, (13:50)
Summary:
On this episode of Service Evolution, host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout this episode, Shawn and Jim delve into the world of paid leave policies and explore how the great resignation of 2020 changed employers' approach to employee compensation and benefits. They discuss what businesses must consider when designing a policy to remain competitive in the job market and examine the introduction of flexible working options, government incentives for employers who provide paid leave, and potential criteria to measure the success of an organization’s implementation.
Join us for an important discussion on paid leave policies and unlock your true potential today!
Show Notes:
(1:06) Introducing Jim
(4:50) Paid Leave Policy Considerations
(6:57) Paid Leave’s Influence on the Great Resignation
(11:13) Incentives for Employers to Offer Paid Leave
(14:47) Other Forms of Compensation
(22:53) Good vs. Excellent Paid Leave Policies
(24:45) Policies That Benefit the Employee and Employer
(30:15) Monitoring Paid Leave
(31:09) Criteria for Measuring Paid Leave Implementation
(33:13) Closing Question
Links:
CGP Maintenance and Construction Services
Quotes:
“We give more than what the normal in our space is. We’ve always done it that way. We’ve always made it a little bit more interesting than what our verticals are.” - Jim Robinson, (5:31)
“The people that are in our space specifically, they hear that and they desire to come here because of the totality of the packages that they’re going to receive and the treatment they’re going to receive. They know if they’re coming here, we’re going to grow them as an individual.” - Jim Robinson, (9:42)
“When you come in to us, we tell you up front, if you’re not interested in growing, you’re in the wrong company. We really desire to help you find that next gear, that next level.” - Jim Robinson, (13:50)
Previous Episode

Leadership Trends from 2022 and What Is about to Change
Summary:
On this episode of Service Evolution, host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout Jim’s 37 years as CEO of CGP Maintenance and Construction Services, he has garnered extensive experience guiding teams through periods of change and managing how seamlessly they adapt. Throughout this episode, Shawn and Jim discuss how leadership trends in 2023 are going to differ from 2022 and how those developments will impact the industry as a whole.
Unlock your true potential with us today!
Show Notes:
(0:55) Introducing Jim
(3:12) Upcoming Changes in Leadership
(5:59) The Evolution of Leadership Roles
(10:16) Changing Communication Styles
(15:08) Sticking to the Fundamentals
(18:36) Impending Changes in Technology
(24:21) Diversity Inclusion Initiatives
(27:41) Generational Shifts in Leadership
(30:32) Leadership Advice
Links:
CGP Maintenance and Construction Services
Quotes:
“It’s like a new pair of shoes. If you have to have the current pair of shoes, they become obsolete in six months. Why not wait six months and buy a great pair of shoes? It’s the same thing in leadership. If you keep changing just to change, you’ll be obsolete very quickly.” - Jim Robinson, (3:47)
“We don’t need more rules. We need a few rules. What if you get rid of all the rules? Chaos ensues and you become obsolete. So it’s really important we pay attention to what noise is versus what the fundamentals are. If you shut out all that noise, you’re going to win.” - Jim Robinson, (14:11)
“I need all that diversity and different levels of education so we can drive a result for our buyer or client. We’ve always practiced that. We didn’t create a new set of rules to say, ‘Here’s what we’re going to do on this.’ It’s been at our very core that we are diverse in what we do.” - Jim Robinson, (24:43)
“If you don’t get your core values right, it’s a starting point for your company, but a stopping point for the growth of your employees. You have to make sure your core values are clearly defined...Make sure they’re not a stumbling point, but a growth point.” - Jim Robinson, (30:51)
Next Episode

Unlocking the Power of Inclusion
Summary:
On this episode of Service Evolution, host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout this episode, Shawn and Jim delve into the role of inclusion policies and practices and how team building promotes leadership development. They discuss how to establish an atmosphere of diversity in the workplace, the benefits of inclusion in the service industry, and what character traits produce effective leaders.
Unlock your true potential with us today!
Show Notes:
(1:07) Introducing Jim
(5:04) Inclusion’s Influence on Team Building
(8:03) Developing Inclusion in the Workplace
(10:18) What Makes an Inclusive Policy Good
(12:53) The Benefits of Inclusion on Leadership
(15:46) Measuring Inclusion Success
(22:22) Fostering an Inclusive Atmosphere
(24:53) Recruiting Focused on Diversity
(27:16) Individuals Who Make Effective Leaders
(31:09) Essential Inclusion Practices
Links:
CGP Maintenance and Construction Services
Quotes:
“The reality is we never had exclusionary behavior. Our core values and who we are has always been inclusive. It’s always been diverse from our offerings to who we employ and work with. It’s always been at our very core, this is who we are.” - Jim Robinson, (5:32)
“We included people that certainly were not leaders when we drafted them into the program, and we did that openly. We said, ‘We want you because we can help. We can grow. We can expand. And we can change lives.’ And that’s from inclusion.” - Jim Robinson, (13:06)
“When you serve at a high level, you’re served at a high level. When you give something, you get it. That’s the only way it happens. And when you start serving at a high level, you can’t outrun the level of serving you’re going to receive. It’s a reciprocal thing in a natural, organic way.” - Jim Robinson, (17:48)
“You have to master following. Before you can be a leader, you’re following at a mastery’s level. And if you follow really well, you’re going to be able to line up and start doing the leadership thing.” - Jim Robinson, (29:56)
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