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Service Drive Revolution with Chris Collins

Service Drive Revolution with Chris Collins

Business Outlaws Network

Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!
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Top 10 Service Drive Revolution with Chris Collins Episodes

Goodpods has curated a list of the 10 best Service Drive Revolution with Chris Collins episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Service Drive Revolution with Chris Collins for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Service Drive Revolution with Chris Collins episode by adding your comments to the episode page.

Service Drive Revolution with Chris Collins - Q & A | Mastering Service Advisor Communication

Q & A | Mastering Service Advisor Communication

Service Drive Revolution with Chris Collins

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07/26/24 • 10 min

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Service Drive Revolution with Chris Collins - Are Video Inspections KILLING Your Service Sales? | SDR #285

Are Video Inspections KILLING Your Service Sales? | SDR #285

Service Drive Revolution with Chris Collins

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03/18/24 • 47 min

In this episode of Service Drive Revolution, Chris Collins and Coach Christian explore the controversial topic of video inspections and tablets in the Service Department. They discuss the common pitfalls and reveal how, when implemented correctly,video inspections can be a powerful tool for building trust, increasing efficiency, and driving sales. Tune in to learn the truth about video inspections and how to make them work for your business.

0:00 - 13:00 Christian's Huge Announcement

13:00 - 19:00 News

19:00 - 47:26 Are Video Inspections KILLING Your Service Sales?

#videoinspections #tablets #trust

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Service Drive Revolution with Chris Collins - Q & A | Are You Losing Customers Over Pricing?

Q & A | Are You Losing Customers Over Pricing?

Service Drive Revolution with Chris Collins

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03/15/24 • 9 min

In this episode of Drive By, Chris tackles a tough question from Michael in Arkansas about effective labor rate (ELR) and pricing concerns. Michael's shop recently raised their door rate, but Advisors are worried the price increase is causing them to lose customers. Chris digs into the root causes of customer loss and shares insights on how to navigate pricing while providing value. He also reveals the ideal ELR shops should aim for. Tune in to discover Chris' advice for Michael and learn how to approach pricing in your own shop.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

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Service Drive Revolution with Chris Collins - How Will AI Affect Your Service Department? | SDR #296

How Will AI Affect Your Service Department? | SDR #296

Service Drive Revolution with Chris Collins

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07/22/24 • 48 min

Is your Dealership AI ready? In this episode of Service Drive Revolution, Chris Collins explores how artificial intelligence is transforming the automotive service industry. From AI powered diagnostics to dynamic pricing strategies, we dive into the potential of this technology. Discover how AI could enhance your Technicians' skills, supercharge your Service Advisors, and unlock new marketing opportunities.

#artificialintelligence #automotiveindustry #ai 0-00 - 9:00 Intro 9:00 - 17:58 News 17:58 - 48:21 AI In Your Automotive Business Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
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Service Drive Revolution with Chris Collins - Q & A | Should Dealers Give Employee Discounts?

Q & A | Should Dealers Give Employee Discounts?

Service Drive Revolution with Chris Collins

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07/19/24 • 12 min

In this Drive By Q&A, Collins tackles the tricky topic of employee discounts at Dealerships. Should staff get special pricing on service, parts, and vehicles? Chris shares his philosophy on creating a culture where employees feel valued and connected to the brand they represent. Learn why the employee parking lot matters, how discounts can boost morale and sales, and where to draw the line to prevent abuse.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:

https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops --

http://bit.ly/YTfixedopsgroup

For Independent Shop Owners --

http://bit.ly/YTRSOSgroup

bookmark
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Service Drive Revolution with Chris Collins - New Service Manager? Avoid These Pitfalls and Drive Success | SDR #295
play

07/15/24 • 52 min

In this episode of Service Drive Revolution, we tackle the challenges faced by new Service Managers in Dealerships. Chris Collins and the team dive into the essential strategies for success, revealing why many new Managers struggle and what they should really focus on. We discuss the two key factors that truly matter in running a profitable Service Department, the importance of systems over individual talent, and why playing offense is crucial. Learn why understanding financials is critical, how to build a culture of accountability without losing your team's respect, and why aiming for your own full potential is the only way to truly succeed in this role.

0:00 - 7:18 Intro

7:18 - 12:51 The News

12:51 - 53:06 New Service Manager? Avoid These Pitfalls and Drive Success

newservicemanager #success #automotiveindustry Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
bookmark
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Service Drive Revolution with Chris Collins - Q & A | Should You Charge for Unverified Diagnoses?

Q & A | Should You Charge for Unverified Diagnoses?

Service Drive Revolution with Chris Collins

play

07/12/24 • 11 min

In this Drive By episode of Service Drive Revolution, Chris Collins tackles a crucial question about charging diagnosis fees when Service departments can't duplicate the customer’s concern and make a diagnosis. Discover how to balance customer satisfaction with fair compensation for your service team's time and effort.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System:

https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops --

http://bit.ly/YTfixedopsgroup

For Independent Shop Owners --

http://bit.ly/YTRSOSgroup

bookmark
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share episode
Service Drive Revolution with Chris Collins - Revolutionize Your Service Drive: 5 Proven Selling Techniques for Advisors | SDR #294
play

07/08/24 • 41 min

In our latest Service Drive Revolution episode, we tackled a challenge many of us face daily: making selling easier in the Service Drive. We've all experienced that awkward moment trying to explain additional services to a customer while juggling multiple appointments. Our discussion did a deep dive into this reality, exploring how to build rapport before jumping into maintenance recommendations. Throughout the episode, we highlight five simple system focuses that set our Service Advisors up for success. It's not just about telling them to be proactive; it's about fostering an environment where proactivity thrives.

#automotiveindustry #sale #selling Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
bookmark
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Service Drive Revolution with Chris Collins - Q & A | How To Handle Body Shop Warranty Claims

Q & A | How To Handle Body Shop Warranty Claims

Service Drive Revolution with Chris Collins

play

07/05/24 • 9 min

In this episode of Service Drive Revolution, we dive deep into the five most common mistakes Dealers make that could be costing their Service Departments big time. From misplaced priorities to outdated compensation models, we uncover the hidden pitfalls that many dealerships fall into. We also discuss current industry trends, including rising interest rates and their impact on car sales. If you're a Dealer Principal, General Manager, or Fixed Ops Leader, this episode reveals crucial insights that could transform your Dealership's performance.

serviceadvisor #automotiveindustry #cars Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
bookmark
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Service Drive Revolution with Chris Collins - Service Department Culture vs Chaos | SDR #297

Service Department Culture vs Chaos | SDR #297

Service Drive Revolution with Chris Collins

play

07/29/24 • 42 min

Is your Service Department's focus on "culture" secretly sabotaging your success? In this eye opening episode of Service Drive Revolution, Chris Collins exposes the hard truth about what really drives high performing teams. Discover why prioritizing happiness over results could be your biggest mistake, and learn what true Dealership culture looks like. We're challenging everything you thought you knew about leadership in Fixed Ops. Watch now to find out if your "great culture" is actually holding you back from peak performance and profitability.

#culture #culturetransformation #automotiveindustry Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
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FAQ

How many episodes does Service Drive Revolution with Chris Collins have?

Service Drive Revolution with Chris Collins currently has 132 episodes available.

What topics does Service Drive Revolution with Chris Collins cover?

The podcast is about Car, Entrepreneurship, Podcasts, Automotive, Business and Careers.

What is the most popular episode on Service Drive Revolution with Chris Collins?

The episode title 'Q & A | Mastering Service Advisor Communication' is the most popular.

What is the average episode length on Service Drive Revolution with Chris Collins?

The average episode length on Service Drive Revolution with Chris Collins is 22 minutes.

How often are episodes of Service Drive Revolution with Chris Collins released?

Episodes of Service Drive Revolution with Chris Collins are typically released every 4 days.

When was the first episode of Service Drive Revolution with Chris Collins?

The first episode of Service Drive Revolution with Chris Collins was released on Jun 30, 2023.

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