
Strategy that Works: Insights from a 12-Month People-Centered Project
10/26/23 • 45 min
1 Listener
In this episode, we share insights from a 12-month project where we involved all executives, managers and employees in shaping and implementing a new vision and strategy for growth. The project resulted in re-energizing and motivating 700 people at a large chemical manufacturing plant, fostering not only business expansion but also fortifying a sense of ownership and teamwork across the site.
Key takeaways
- Approach vision and strategy as a process, implementation included
- Involve people in co-creating the vision & strategy to cultivate a sense of ownership and use the collective intelligence of the organisation
- While the process requires more time upfront, the investment pays off rapidly during the implementation phase
Key moments
01:28 - Introduction to the case
A brief overview of the case company and the overall approach to the project.
05:02 - Phase 1: Gathering input
We delve into how we engaged numerous individuals right from the project's inception, seeking their perspectives on the future direction. Our emphasis was on understanding people, their ideas, motivations, hopes, and concerns. Unlike conventional strategy planning, there was minimal focus on data collection and SWOT analysis in this phase.
08:43 - Phase 2: Shaping the initial vision and strategy
We discuss how, through guided conversations, we transformed initially diverse opinions into a shared vision and strategy by the end of the process. Our focus was on creating opportunities for dialogue, ensuring a shared context, and facilitating co-creation.
16:18 - Phase 3: Defining a clear and concise vision & strategy
We address the most challenging phase of the project: transitioning from 'brainstorming' to making decisive choices to arrive at a clear and concise strategy ready for implementation. We share the four pillars of the strategy that were developed, highlighting how it was laser-focused on making the growth vision a reality.
28:02 - Phase 4: Supporting implementation
We explore the structure we established to facilitate follow-up, learning, and adaptation during the project's implementation phase. This included monthly leadership workshops, individual executive coaching, and effective communication and involvement of all employees.
Reflection Questions
- What would I need to consider when designing my strategy process?
- For instance, how long time do I have? Who needs to be involved? What role does my leadership team play in the process? Who owns the process and how are decisions made? How can I engage managers and employees? What role will they assume? How prepared are managers and employees to be involved? How prepared am I and the leadership team for increased involvement in the strategy process?
- Based on this, how can I create the conditions that everybody can be involved? How do I make sure everyone's voice is heard?
- Additionally, how can I, as a leader of a local entity or unit within a larger organization, approach the strategy process differently? How can I drive a growth vision and strategy that doesn't necessarily have to originate from the headquarters?
More info about us and our work is also on our website: secondcrackleadership.com.
Do you have any questions, feedback, or suggestions for us? Would you like to explore how we can help you to drive results in your organisations through a company-wide initiative or individual executive coaching? Then email us at [email protected].
To connect with us on LinkedIn:
Martin Aldergård
Gerrit Pelzer
In this episode, we share insights from a 12-month project where we involved all executives, managers and employees in shaping and implementing a new vision and strategy for growth. The project resulted in re-energizing and motivating 700 people at a large chemical manufacturing plant, fostering not only business expansion but also fortifying a sense of ownership and teamwork across the site.
Key takeaways
- Approach vision and strategy as a process, implementation included
- Involve people in co-creating the vision & strategy to cultivate a sense of ownership and use the collective intelligence of the organisation
- While the process requires more time upfront, the investment pays off rapidly during the implementation phase
Key moments
01:28 - Introduction to the case
A brief overview of the case company and the overall approach to the project.
05:02 - Phase 1: Gathering input
We delve into how we engaged numerous individuals right from the project's inception, seeking their perspectives on the future direction. Our emphasis was on understanding people, their ideas, motivations, hopes, and concerns. Unlike conventional strategy planning, there was minimal focus on data collection and SWOT analysis in this phase.
08:43 - Phase 2: Shaping the initial vision and strategy
We discuss how, through guided conversations, we transformed initially diverse opinions into a shared vision and strategy by the end of the process. Our focus was on creating opportunities for dialogue, ensuring a shared context, and facilitating co-creation.
16:18 - Phase 3: Defining a clear and concise vision & strategy
We address the most challenging phase of the project: transitioning from 'brainstorming' to making decisive choices to arrive at a clear and concise strategy ready for implementation. We share the four pillars of the strategy that were developed, highlighting how it was laser-focused on making the growth vision a reality.
28:02 - Phase 4: Supporting implementation
We explore the structure we established to facilitate follow-up, learning, and adaptation during the project's implementation phase. This included monthly leadership workshops, individual executive coaching, and effective communication and involvement of all employees.
Reflection Questions
- What would I need to consider when designing my strategy process?
- For instance, how long time do I have? Who needs to be involved? What role does my leadership team play in the process? Who owns the process and how are decisions made? How can I engage managers and employees? What role will they assume? How prepared are managers and employees to be involved? How prepared am I and the leadership team for increased involvement in the strategy process?
- Based on this, how can I create the conditions that everybody can be involved? How do I make sure everyone's voice is heard?
- Additionally, how can I, as a leader of a local entity or unit within a larger organization, approach the strategy process differently? How can I drive a growth vision and strategy that doesn't necessarily have to originate from the headquarters?
More info about us and our work is also on our website: secondcrackleadership.com.
Do you have any questions, feedback, or suggestions for us? Would you like to explore how we can help you to drive results in your organisations through a company-wide initiative or individual executive coaching? Then email us at [email protected].
To connect with us on LinkedIn:
Martin Aldergård
Gerrit Pelzer
Previous Episode

How Transparency Makes a Difference in Leadership - with Adam Horne
In this episode we keep exploring the topic of trust in leadership, today from the perspective of openness and transparency. We are joined by Adam Horne, the co-founder of OpenOrg, a company on a mission to rebuild trust by bringing transparency to the world of work.
We know that being open and transparent as a leader is key to build trust. An article in Harvard Business Review reports 76% higher employee engagement, and Gallup statistics shows 21% higher profit margin, compared to the average transparent company. So what can you do as a leader and what are the dilemmas or questions you are going to face?
Key moments
04:33 Transparency, what does it actually mean? Obviously, different things to different people and organisations. Adam shares his take on what it means and we discuss different areas that could be considered.
10:55 The benefits of openness and transparency is explored, and the link between transparency and performance.
15:51 The dilemmas of transparency and what might block leaders from being more open and transparent, both from the perspective of an individual leader, and from the organisation perspective.
17:28 We discuss where to start when building a more transparent leadership style
24:55 Exploring the balance between ‘being strictly professional’ at work, and ‘being human and personal’ as a leader
31:26 Potential ethical dilemmas around transparency - Adam retells his experience of sharing tough information with his team
39:04 Reflection questions
Reflection Questions
- As a leader, what don't I share with my team at the moment that I potentially could, and what are the consequences of that? Look not only at “what could go wrong” but also at “what could go right” by sharing.
- As an organisation and leadership team, ask where do we want to be more transparent, and where not? And make this a conscious decision. Also think of how this can help bring clarity, establish trust, and drive motivation in the organisation.
- Go back and look at some of the employee feedback that you are receiving. Think of how might this be related to how I/we build trust? And how might being more transparent and open, help address this feedback? What is it then specifically that I/we can work on as leaders?
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Information about Adam Horne and OpenOrg
Adam is the co-founder of OpenOrg and on a mission to help organisations rebuild trust by bringing transparency to the world of work. Find out more at OpenOrg.fyi and connect on LinkedIn Adam Horne
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More info about us and our work is on our website secondcrackleadership.com
Do you have any questions, feedback, or suggestions for us? Would you like to explore how we can help you to drive results in your organisations through a company-wide initiative or individual executive coaching? Then email us at [email protected]
To connect on LinkedIn:
Gerrit Pelzer
Martin Aldergård
Next Episode

Leadership Transitions: How to Hit the Ground Running in Your New Role
Embarking on a more senior executive role in your career can be very rewarding, yet it also poses several challenges. In this episode, we delve into the intricate dynamics of leadership transitions, uncovering strategies to make a profound impact in your new leadership position from the get-go.
[3:10] Understanding the nuances of your new role compared to your previous one is pivotal. Letting go of familiar tasks and delegating these can prove challenging, especially if you excelled in those tasks and now must entrust them to individuals with less experience or lower skill sets.
[7:15] Moreover, grasping the unspoken expectations beyond your job description is crucial. 'Stakeholder mapping' emerges as a valuable exercise. Begin by identifying internal and external stakeholders and discern their expectations. Delve into understanding their concerns and how you can alleviate them.
[12:34] As leaders ascend within an organisation, the focus inevitably shifts towards strategy and people development. Unlike 'individual contributors,' leaders navigate success by empowering and enabling others. "Leadership is creating the conditions for people to be their best."
[15:36] Even in high-ranking positions, wielding direct decision-making power may be limited. Leadership pivots towards influence rather than authority. It commences with attentive listening and empathetic understanding of others' challenges. The key lies in making interactions with you enriching, demonstrating how your contributions add value, thereby enticing others to engage with you. (For more on influence, see also our episodes Out of Control — How to Lead Through Uncertainty? and The Charms and Challenges of Leading Sustainability.)
[19:10] Balancing the urge to swiftly deliver results with the imperative to build robust relationships and understanding the intricacies of your new role. While seeking to showcase your capabilities after a promotion, hastiness can lead to errors. It's prudent to take ample time to thoroughly comprehend your new terrain before taking decisive action.
[26:02] Leadership training programs offer an avenue to accelerate leadership transitions. However, their effectiveness relies heavily on catering to the needs of the individual leaders. Often, theoretical knowledge from such programs proves challenging to implement in everyday scenarios, making them most effective when complemented by personalised executive coaching.
[28:46] Reflection Questions for Leaders
- How can I strike a balance between my drive to achieve immediate wins and the time required to nurture relationships and comprehend various stakeholders' perspectives?
- When comparing my new role to my previous position, what practices should I retain, what do I need to let go of, and what do I need to add on?
- Considering 'What Got You Here Won't Get You There,' which traits and behaviours that previously propelled my success might now serve as obstacles?"
More info about us and our work is also on our website: secondcrackleadership.com.
Do you have any feedback, questions, or comments? Or would you like to explore how we can help you with leadership development through a company-wide initiative or individual executive coaching? Then email us at [email protected].
To connect with us on LinkedIn:
Martin Aldergård
Gerrit Pelzer
Second Crack — The Leadership Podcast - Strategy that Works: Insights from a 12-Month People-Centered Project
Transcript
Second Crack – The Leadership Podcast (Episode 27)
This transcript is AI-generated and may contain typos and errors.
[00:00:11] Gerrit: A warm welcome to Second Crack, The Leadership Podcast. In this show, we explore everyday leadership dilemmas and paradoxes, and we invite you as our listener to self reflect. I am Gerrit Pelzer, I work as an executive coach, and I bring to my coaching a combination of Western science and Asian wisdom. I
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