In this episode of the 'Roots to Revenue' podcast, hosts Robbie and Jason interview David Miller of Pristine Gardens
Who discusses his 25-year experience in garden maintenance and the significant challenges he has faced.
David shares a personal story about sustaining a severe head injury with three brain bleeds about five years ago, which led to extended time away from his business.
Overcoming speech and cognitive difficulties, David realized that the only person who could help him recover was himself.
He talks about how his injury prompted him to restructure his business to ensure sustainability during his absence.
This included implementing better systems for handling customer details, invoicing, and job quoting and setting up a franchise model that gave employees more ownership and incentives.
David has transitioned his business to a franchise system with five franchise vans, which has helped reduce his workload and improve business efficiency.
Throughout the episode, David emphasizes the importance of strong supplier relationships, effective communication, and adaptable systems to navigate business challenges.
#Smallbusiness #smallbusinessstory
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02/28/24 • 51 min
Roots to Revenue - One man's journey from near death to success // Against all odds
Transcript
Opening Up About Personal Struggles
I'm very more open about it or I don't have the filters I used to because I don't worry so much my darkest day as well. I remember sitting on the sofa in tears and I was always the one that would be not that worried about other people. Oh, what's the matter mate? Cheer. Cheer up. Come on man.
Man up. Get through it. I was always that, yep. One, so I remember sitting on the sofa crying my eyes out whilst I was the one trying to console myself. Yep. And
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