70. Lisa Chang - The Personal Investment of Gratitude

02/08/22 • 29 min

1 Listener

R.O.G. Return on Generosity

“You're human and humans cannot feasibly do all the things that you were trying to do at the same time.”

Guest Info:

Lisa Chang is the Global Chief People Officer for The Coca-Cola Company, overseeing the company’s talent and people strategies, culture, and diversity, equity and inclusion efforts. In her role, which she has held since 2019, she is responsible for leading the company’s global people strategy, aligned to the company’s purpose of refreshing the world and making a difference. Chang and her team are focused on creating an environment where employees can thrive and equips the organization to win. Prior to joining Coca-Cola, Chang served as senior vice president and chief human resources officer for AMB Group, LLC in Atlanta, a privately held sports and entertainment conglomerate. Chang has held HR roles at various companies, including Equifax, Turner Broadcasting System Inc. and The Weather Channel Companies. Chang serves on the Board of Advisors for Catalyst, a non-profit organization with a mission to accelerate progress for women through workplace inclusion. She also serves as a Board member for the Coca-Cola Scholars Foundation, Atlanta Symphony Orchestra and on the Board of Directors for Frontier Communications. Chang has a bachelor’s degree in communications from the University of Virginia. She earned an MBA from the Stetson School of Business and Economics at Mercer University.

Favorite Quote:

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou

R.O.G. Takeaway Tips:

Hand write thank-you notes
Create a psychologically safe space to listen
Treat mistakes as opportunities to grow

Resources:

Lisa Chang on Twitter (@LisaVChang)
Lisa Chang on LinkedIn (in/LisaVChang)
Lisa Chang - Global Chief People Officer at the Coca-Cola Company
R.O.G. Episode 25. AAPI Voices - Lisa Chang - The Coca-Cola Company

Coming Next:

Episode 71: We will be joined by Cianna Stewart

Credits:

Lisa Chang, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

70. Lisa Chang - The Personal Investment of Gratitude

“You're human and humans cannot feasibly do all the things that you were trying to do at the same time.”

Guest Info:

Favorite Quote:

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou

R.O.G. Takeaway Tips:

Hand write thank-you notes
Create a psychologically safe space to listen
Treat mistakes as opportunities to grow

Resources:

Lisa Chang on Twitter (@LisaVChang)
Lisa Chang on LinkedIn (in/LisaVChang)
Lisa Chang - Global Chief People Officer at the Coca-Cola Company
R.O.G. Episode 25. AAPI Voices - Lisa Chang - The Coca-Cola Company

Coming Next:

Episode 71: We will be joined by Cianna Stewart

Credits:

Lisa Chang, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Previous Episode

69. Jeff Christian - The Power of Pizza

“We put extra pressure on ourselves to have to do everything, to want to do everything. And if we can take that step back and realize, let me focus on what's truly essential in my life. And then to develop that gift and share it with the world and then allow.”

Guest Info:

Jeff Christian is a husband, father, registered nurse, basketball coach, podcast host of Life’s Essential Ingredients, and is the founder of the nonprofit organization––C4 Leaders. All proceeds from the sale of his books goes toward the nonprofit. C4 Leaders uses pizza and pizza making to build community at no financial cost to the participants. (Although, donations are accepted and appreciated). C4 Leaders is an authority in team building. Reach out to Jeff if you are interested in helping your team communicate better, build trusting relationships, and to be coachable.

Favorite Quote:

“It is trust in the limits of the self that makes us open. And it is trust in the gifts of others that makes us. We come to realize that we don't have to do everything that we can't do. Everything that what I can't do is someone else's gift and responsibility. My limitations make space for the gifts of other people.” — Sister Joan Chittister

R.O.G. Takeaway Tips:

What’s on our pizza?
How well do we model the 4C’s in our lives?
Communication: Listening to others with an empathetic ear with the intent of serving others.
Chemistry: Developing trust to bring and receive value from the connections in our lives.
Consistency: Consistently challenge our thoughts and perspectives accepting vulnerability.
Creativity: Overcoming fear to share our gift.

Resources:

Coming Next:

Episode 70, we will be joined by Lisa Chang, Chief People Officer, The Coca-Cola Company

Credits:

Jeff Christian, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Next Episode

71. Cianna Stewart - Dying Kindly

1 Recommendations

71. Cianna Stewart - Dying Kindly

“If you think about the impact that your death will have on the people that you leave behind, the people that you say that you love, then, you want that to be as good an experience as it can be in a really bad circumstance.”

Guest Info:

Cianna P. Stewart produces and hosts Dying Kindness, a podcast for people who are going to die someday. The goal is to help people make key decisions now in order to be kinder to those they’ll leave behind. Cianna’s varied resume includes community organizing, HIV prevention, nonprofit management, startups, theater, documentaries, and event production. Cianna’s tagline: Super curious about nearly everything.

Favorite Quote:

“This, too, shall pass.”

R.O.G. Takeaway Tips:

Create a back up plan so your talent can take vacation, time off and bereavement time.
Create a safe space for people to share about their circumstance and how you may be able to support them with flexibility or resources.
Set up your emergency contact information on your mobile device.
Plan thoughtfully so the people who will remain after you pass don’t have to carry the burden of figuring it all out while they are grieving.

Resources: