
65. Denny Nealon - View From the Arena
01/04/22 • 29 min
1 Listener
65. Denny Nealon - View From the Arena
“A leadership culture where it's a servant leadership kind of culture, where leaders are looking out for the benefit of their teams and the organization.”
Guest Info:
Denny Nealon is the Chief Executive Officer for Barclays US Consumer Bank (USCB) and Barclays Bank Delaware (BBDE) where he is responsible for the overall leadership and direction of Barclays’ consumer business in the United States, which includes award-winning credit card programs and retail deposits. Denny is part of Barclays America’s management team and serves as a Director on both the BBDE and IHC Boards.
Denny has more than 20 years of experience in the U.S. credit card industry and first joined Barclays in 2004. Most recently, Denny served as President of the USCB with responsibility for the day-to-day management of the consumer business. Prior to this, he was Head of the US Partnership business, where he oversaw strategic relationships with leading brands across the airline, travel and entertainment, financial institution, and retail segments. Prior to joining Barclays, Denny worked at Bank One and Chase Card Services, where he held leadership positions in finance, business development and partnership management.
Denny graduated from the U.S. Naval Academy and served seven years as a Logistics and Supply Corps officer before joining the corporate sector. He also holds an MBA from the University of Maryland, with concentrations in Finance and International Business.
Favorite Quote:
"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." — Theodore Roosevelt
R.O.G. Takeaway Tips:
- Have a single mission
- Get into the arena
Resources:
- Barclays Mission and Values
- Barclays US Consumer Bank Commits $1 Million to Delaware State University to Advance Pathways to an Inclusive Economy in Underserved Communities
- $1.25M grant to help Tech Impact open a workforce development center in Wilmington
- Delaware Tech Receives Donation from Barclays to Fund Workforce Training in Delaware
Coming Next:
Episode 66: we will be joined by Thomasina Williams
Credits:
Denny Nealon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
65. Denny Nealon - View From the Arena
“A leadership culture where it's a servant leadership kind of culture, where leaders are looking out for the benefit of their teams and the organization.”
Guest Info:
Denny Nealon is the Chief Executive Officer for Barclays US Consumer Bank (USCB) and Barclays Bank Delaware (BBDE) where he is responsible for the overall leadership and direction of Barclays’ consumer business in the United States, which includes award-winning credit card programs and retail deposits. Denny is part of Barclays America’s management team and serves as a Director on both the BBDE and IHC Boards.
Denny has more than 20 years of experience in the U.S. credit card industry and first joined Barclays in 2004. Most recently, Denny served as President of the USCB with responsibility for the day-to-day management of the consumer business. Prior to this, he was Head of the US Partnership business, where he oversaw strategic relationships with leading brands across the airline, travel and entertainment, financial institution, and retail segments. Prior to joining Barclays, Denny worked at Bank One and Chase Card Services, where he held leadership positions in finance, business development and partnership management.
Denny graduated from the U.S. Naval Academy and served seven years as a Logistics and Supply Corps officer before joining the corporate sector. He also holds an MBA from the University of Maryland, with concentrations in Finance and International Business.
Favorite Quote:
"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." — Theodore Roosevelt
R.O.G. Takeaway Tips:
- Have a single mission
- Get into the arena
Resources:
- Barclays Mission and Values
- Barclays US Consumer Bank Commits $1 Million to Delaware State University to Advance Pathways to an Inclusive Economy in Underserved Communities
- $1.25M grant to help Tech Impact open a workforce development center in Wilmington
- Delaware Tech Receives Donation from Barclays to Fund Workforce Training in Delaware
Coming Next:
Episode 66: we will be joined by Thomasina Williams
Credits:
Denny Nealon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Previous Episode

64. Shannon Cassidy - Year in Review
64. Shannon Cassidy - Year in Review
Guest Info:
Shannon Cassidy is a certified Executive Corporate Coach and a renowned authority on behavioral modification and communication. The small incremental changes she teaches and incorporates into her presentations are as easily and instantly executable, as they are effective.
She is the founder, president, and driving force behind bridge between inc., a specialized coaching firm committed to understanding, influencing, and maximizing human potential—a fundamental yet complex characteristic within each of us. Since founding her company in 2000, Shannon has coached hundreds of Fortune 500 executives and their teams. The three services pillars include Executive Coaching, Team Development and Keynote Speaking.
She uses her knowledge and techniques to help clients build a bridge between where they are now and where they want to be. She has been helping audiences of all sizes, from boardroom sessions to convention halls, turn limiting beliefs and self-sabotaging actions into personal breakthroughs and goal achievement for more than 20 years. As entertaining and engaging as they are informative, her presentations reveal her expertise, sense of humor, and empathy, all while communicating the lessons needed to help us find success instead of hindering our potential.
Because she does not simply teach—she engages. She evaluates the need and brings a combination of real-world experience and practical strategies that enable clients to not only survive, but thrive amidst organizational change, new directions, and leadership opportunities.
National Speakers Association Member and has earned a degree in Business and Professional Communication from the University of Rhode Island and certification as an Executive Corporate Coach through the International Coach Federation.
Shannon’s mission is simple—help shift the way we think, act, and respond so we can lead with vision, values, and purpose. Shannon has authored several books including V.I.B.E. an in-depth self-discovery journey; The 5 Degree Principle, leadership fable revealing a familiar journey of career challenges politics and empowerment and Grounded in Gratitude journal.
We grow when we give. When we Give our time. Give praise. Give a hand. Give a damn. We grow together.
This episode is a recap and intends to give gratitude to our generous and inspiring guests who have shared their stories and discoveries throughout their lives and careers.
Themes and Topics since R.O.G. launch in October 2020:
- Generosity is a bit selfish. It feels so good!
- Put your own oxygen mask on first.
- Have accessible tools for leadership.
- Know “you matter” and others matter.
- Ask for help.
- Invest to the future now, through mentoring and coaching.
- Experiencing generosity as a child makes us generous adults.
- Have a generosity strategy to be a thoughtful giver.
- Actively listen.
- Know what your customer needs.
- Mentor and coach.
- Give benefit of the doubt.
- Be Kind, everyone is still healing from things they don't speak about.
- Be who you are and be that well.
- Build social courage.
- Strengthen your mental toughness and resilience.
- Pay it forward.
- Hand write thank you notes.
- Empower team members to lead.
- Give thanks to all people at every level and role.
- Create psychological and emotional safety.
- Take bias out of hiring and promotional practices.
- Clarify your values and live them.
- Listen to the AAPI Voices series.
- Listen to Black Voices series.
- Listen to the Accessible Voices series.
- Recognize holidays and celebrate with others.
- Hold space for others.
- Practice Servant Leadership by putting People First.
- Discover your Blind Spots.
- Ask Quality Questions.
- Tell Your Authentic Story.
- Practice self-love, self-compassion, self-acceptance.
- Allow your and others micro failures.
Dr. Maya Angelou: "People will forget what you said, people will forget what you did, but people will never forget how you make them feel.” How do you want to make people feel?
Thank you, our listeners. I am grateful.
Thank you to all of our guests, our production team Susie, SarahAnn, Ian and Michael at Sheep Jam Production, Nani, Latoyia, and all of you, our listeners who invest a half hour each week to listen, learn and grow with us.
We grow when we give.
Until then, Happy New Year! Stay generous everyone!
Coming Next:
Episode 65, we will be joined by Denny Nealon, CEO Barclays US Consumer Bank
Credits:
Next Episode

66. Thomasina Williams - Taking Space
66. Thomasina Williams - Taking Space
“There's something about being outside in nature. If you can't go outside, just walk around the floor..movement. It's in our bodies and we've got to somehow get that anxiety and that tension out of our bodies.”
Guest Info:
Thomasina Williams partners with families to develop leaders. Working at the intersection of family business, family systems, and leadership development, she helps clients build multigenerational legacies of connected and capable families, who are engaged stewards of their resources. Clients have described her as their “high-beams,” lighting the way and guiding them through unfamiliar and uncomfortable territory.
An accomplished lawyer and philanthropy strategist, Thomasina is the founder of Sankofa Legacy Advisors. Her signature work gathers and guides Family Enterprise Women ( “The F.E.W."TM) to propel their leadership and legacy to the next level. Regardless of whether they own or work in the business, she helps them live into the fullness of who they are, simplify the complexities of family, and navigate the challenges of combining family and finances.
Thomasina was the first consultant Wells Fargo Private Bank hired to come in-house and play a leadership role in building a new line of business to help its ultra-high net worth clients navigate the family relationships side of wealth.
Thomasina goes beyond conventional approaches to help family members individually and collectively understand the relationship systems that drive their ability to sustain wealth and well-being across multiple generations. As a result of working with her, family members begin to see and explore possibilities they had not considered previously, leading to increased self-awareness, stronger family relationships, and reduced family financial risks.
Learning about the “shirtsleeves-to-shirtsleeves in three generations” phenomenon, by which 70 to 90 percent of families lose their wealth by the end of the third generation – and realizing that her own family was among these alarming statistics – fuels her passion to help families beat the odds and build enduring legacies.
Thomasina is an advisor to advisors within her field. She serves on the advisory board of privately held Purposeful Planning Institute, and on the board of nonprofit Galliard Family Business Advisor Institute. Beyond the field of family advising, she is a member of the advisory board of privately held Enterprising Women magazine, and is in the processing of transitioning from the board of nonprofit Search Inside Yourself Leadership Institute to the board of its new for-profit subsidiary.
Favorite Quote:
"Those to whom much is given, much is required."
R.O.G. Takeaway Tips:
Take Space for ourselves and others.
Questions we can ask ourselves:
- Is this something I want to respond to now?
- What might be the other influences and broader context?
- How can I interpret this situation with generosity?
Give ourselves and others space and the benefit of the doubt.
Resources:
- SankofaLegacyValues.com
- Thomasina Williams on LinkedIn (in/Thomasina-h-Williams)
Coming Next:
Episode 67: We will be joined by Dave Raymond, the original Philly Phanatic!
Credits:
Thomasina Williams, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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