How KLAS Helps Identify Market Needs for Providers
05/17/23 • 30 min
Welcome to episode 13 of the RevTech Rx Podcast- Your prescription for a healthy revenue cycle! This episode is powered by Streamline Health, a leader in pre-billing financial performance improvement.
As the second installment of our discussions with KLAS Research, this episode is focused on ‘How KLAS Helps Identify Market Needs for Providers.’ This episode features Dustin Cragun, Vice President of Revenue Cycle Management at KLAS Research, and Jawad Shaikh, Chief Strategy Officer for Streamline Health. They discuss how KLAS Research uses its role as an objective reviewing entity to help identify the need for innovation and services to further support providers.
Building on feedback generated from providers during their assessment of existing HIT solutions and services, KLAS’s staff assesses where additional opportunities exist and explores how providers might add features or services to address them.
With dedicated SMEs who are well-versed in the current state of provider needs, KLAS is adept at identifying early indicators for functionality that the market may need. To learn more about it, be sure to tune in to this informative episode.
Connect with our panel of experts:
David Kosloski- Host
https://www.linkedin.com/in/david-kosloski/
Dustin Cragun, Vice President – Revenue Cycle Management, KLAS Research
https://www.linkedin.com/in/dustin-cragun-7747431/
Jawad Shaikh, Chief Strategy Officer, Streamline Health
https://www.linkedin.com/in/jwshaikh/
- (0:00) - Introduction and Guest Backgrounds
- (1:25) - Evolution of KLAS Research Categories
- (4:10) - Using KLAS to Identify Healthcare Gaps
- (10:00) - AI & Machine Learning in Healthcare
- (12:24) - Importance of Provider Voice Amplification
- (14:31) - Responding to Operational & Financial Challenges
- (27:38) - Empowering Employees for Better Outcomes
- (28:47) - Meeting Providers Where They Are
- (29:52) - Importance of Empathy and Implementation
- (30:16) - Don't forget to subscribe
NEW TO THE SHOW?
- Browse through all our episodes (complete with transcripts) here.
Follow RevTech Rx wherever you listen to audio!
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Healthcare leaders, want more groundbreaking content? Be sure to follow our LinkedIn page for the latest topics to get your hospital in the most efficient form possible.
Welcome to episode 13 of the RevTech Rx Podcast- Your prescription for a healthy revenue cycle! This episode is powered by Streamline Health, a leader in pre-billing financial performance improvement.
As the second installment of our discussions with KLAS Research, this episode is focused on ‘How KLAS Helps Identify Market Needs for Providers.’ This episode features Dustin Cragun, Vice President of Revenue Cycle Management at KLAS Research, and Jawad Shaikh, Chief Strategy Officer for Streamline Health. They discuss how KLAS Research uses its role as an objective reviewing entity to help identify the need for innovation and services to further support providers.
Building on feedback generated from providers during their assessment of existing HIT solutions and services, KLAS’s staff assesses where additional opportunities exist and explores how providers might add features or services to address them.
With dedicated SMEs who are well-versed in the current state of provider needs, KLAS is adept at identifying early indicators for functionality that the market may need. To learn more about it, be sure to tune in to this informative episode.
Connect with our panel of experts:
David Kosloski- Host
https://www.linkedin.com/in/david-kosloski/
Dustin Cragun, Vice President – Revenue Cycle Management, KLAS Research
https://www.linkedin.com/in/dustin-cragun-7747431/
Jawad Shaikh, Chief Strategy Officer, Streamline Health
https://www.linkedin.com/in/jwshaikh/
- (0:00) - Introduction and Guest Backgrounds
- (1:25) - Evolution of KLAS Research Categories
- (4:10) - Using KLAS to Identify Healthcare Gaps
- (10:00) - AI & Machine Learning in Healthcare
- (12:24) - Importance of Provider Voice Amplification
- (14:31) - Responding to Operational & Financial Challenges
- (27:38) - Empowering Employees for Better Outcomes
- (28:47) - Meeting Providers Where They Are
- (29:52) - Importance of Empathy and Implementation
- (30:16) - Don't forget to subscribe
NEW TO THE SHOW?
- Browse through all our episodes (complete with transcripts) here.
Follow RevTech Rx wherever you listen to audio!
- Follow via Apple Podcasts
- Follow via Youtube (HD Video)
- Follow via Spotify
- Follow via Spotify (HD Video)
- Follow via Google Podcasts
- Follow via Stitcher
- Follow via Amazon Music/Audible
- Follow via iHeartRadio
Healthcare leaders, want more groundbreaking content? Be sure to follow our LinkedIn page for the latest topics to get your hospital in the most efficient form possible.
Previous Episode
The Balancing Act at KLAS Research: 4 Game-Changing Healthcare Technology Insights
Welcome to the RevTech Rx Podcast- Your prescription for a healthy revenue cycle! This episode is powered by Streamline Health, a leader in pre-billing financial performance improvement.
‘The Balancing Act at KLAS' features two great guests. Steve Low, President of KLAS Research, and Jawad Shaikh, Chief Strategy Officer for Streamline Health, discuss the role that KLAS Research has played in helping healthcare providers find objective, actionable insights into the performance of HIT vendors supporting the spectrum of delivery settings.
Starting with the origin story of KLAS itself, our panel reviews the initial goals of setting up an independent, transparent source of information on the various technology and service vendors supporting healthcare providers.
By including internal and external views of the role of KLAS, they discuss how its mission has evolved, all while retaining its neutrality and adapting to myriad changes in the HIT market.
As the premier source of objective research in the HIT space, providers of all sizes and specialties should tune in to learn how KLAS came to be and how it’s positioned to continue serving the market well into the future.
Connect with our panel of experts:
David Kosloski- Host
https://www.linkedin.com/in/david-kosloski/
Steve Low, President, KLAS Research
https://www.linkedin.com/in/stevenlow/
Jawad Shaikh, Chief Strategy Officer, Streamline Health
https://www.linkedin.com/in/jwshaikh/
Chapters
- (0:40) Origins of KLAS
- (3:44) Pursuing Best of KLAS
- (4:54) The need for transparency
- (8:04) Audience feedback
- (10:00) KLAS guidance for vendors
- (12:02) Vendor application of feedback
- (13:07) Extending the mission to improve HIT
- (14:20) What sets KLAS apart
- (16:26) KLAS in five years
- (18:28) An outsider’s perspective
- (20:45) Best practices & gap analysis
- (23:10) Closing
NEW TO THE SHOW?
- Browse through all our episodes (complete with transcripts) here.
Follow RevTech Rx wherever you listen to audio!
- Follow via Apple Podcasts
- Follow via Youtube (HD Video)
- Follow via Spotify
- Follow via Spotify (HD Video)
- Follow via Google Podcasts
- Follow via Stitcher
- Follow via Amazon Music/Audible
- Follow via iHeartRadio
Healthcare leaders, want more groundbreaking content? Be sure to follow our LinkedIn page for the latest topics to get your hospital in the most efficient form possible.
RevTech Rx - How KLAS Helps Identify Market Needs for Providers
Transcript
Hello and welcome to the RevTech Rx, our podcast powered by Streamline Health. I'm David Kosloski. Today we're talking about how KLAS helps identify market needs for providers. And alongside me today, I've got Dustin Cragun, who is the VP of Revenue Cycle Management KLAS Research. Dustin, thanks for coming on. Hey, thanks for having me. Appreciate it. Yeah, of course. And then also Jawad Shaikh, our Chief strategy officer at Streamline Health. Jawad, thanks for being here again. Glad to be her
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