How KLAS Helps Identify Market Needs for Providers

Welcome to episode 13 of the RevTech Rx Podcast- Your prescription for a healthy revenue cycle! This episode is powered by Streamline Health, a leader in pre-billing financial performance improvement.
As the second installment of our discussions with KLAS Research, this episode is focused on ‘How KLAS Helps Identify Market Needs for Providers.’ This episode features Dustin Cragun, Vice President of Revenue Cycle Management at KLAS Research, and Jawad Shaikh, Chief Strategy Officer for Streamline Health. They discuss how KLAS Research uses its role as an objective reviewing entity to help identify the need for innovation and services to further support providers.
Building on feedback generated from providers during their assessment of existing HIT solutions and services, KLAS’s staff assesses where additional opportunities exist and explores how providers might add features or services to address them.
With dedicated SMEs who are well-versed in the current state of provider needs, KLAS is adept at identifying early indicators for functionality that the market may need. To learn more about it, be sure to tune in to this informative episode.

Connect with our panel of experts:

David Kosloski- Host
https://www.linkedin.com/in/david-kosloski/

Dustin Cragun, Vice President – Revenue Cycle Management, KLAS Research
https://www.linkedin.com/in/dustin-cragun-7747431/

Jawad Shaikh, Chief Strategy Officer, Streamline Health
https://www.linkedin.com/in/jwshaikh/

• (0:00) - Introduction and Guest Backgrounds
• (1:25) - Evolution of KLAS Research Categories
• (4:10) - Using KLAS to Identify Healthcare Gaps
• (10:00) - AI & Machine Learning in Healthcare
• (12:24) - Importance of Provider Voice Amplification
• (14:31) - Responding to Operational & Financial Challenges
• (27:38) - Empowering Employees for Better Outcomes
• (28:47) - Meeting Providers Where They Are
• (29:52) - Importance of Empathy and Implementation
• (30:16) - Don't forget to subscribe

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