285: How Technology Is Changing The Role Of People

03/11/24 • 22 min

Retail Transformation Show with Oliver Banks

There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? Join Oliver Banks as he considers 3 major technologies that have been connected to major job losses to see what's happening. Also, reflect on the important question about what the role of people in the evolving world of retail is.

Show notes at www.obandco.uk/285.

Show notes at www.obandco.uk/285.

Previous Episode

284: Building Momentum To Deliver - Book Launch Special

A transformation's ultimate success is reliant on progress and execution. Because, without these aspects, nothing changes and the status quo lives on. The transformation withers and invested time, money and effort is wasted. In our special series of episodes, join Oliver Banks to explore the fourth quadrant of the core framework from his new book, Driving Retail Transformation: How to Navigate Disruption and Change.

Find out more at www.DrivingRetailTransformation.com.

Next Episode

286: The Department Store's Predicament

Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in the face of increasing costs, intense competition, and faltering consumer demand. GlobalData's Managing Director, Neil Saunders joins to explore the challenge facing department stores and explore if the business model is still valid and viable.

Listen to episode 286 of the Retail Transformation Show and hear:

Why the department store model is increasingly under threat.
If alternative business models are more suitable.
How one department store has found its place in the modern retail market.

The full show notes are at www.obandco.uk/286, including more about Neil Saunders, suggested episodes to listen to next and more about the Retail Transformation Briefing.