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Restaurant Unstoppable with Eric Cacciatore - 528: Discovering Authenticity with Tony Tellin
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528: Discovering Authenticity with Tony Tellin

09/10/18 • 74 min

Restaurant Unstoppable with Eric Cacciatore

20 years ago Tony Tellin stumbled upon the Tazo Tea Offices. He would go on to serve as the right hand man for tea legend, Steven Smith. In 2015 with Steven Smith's passing, Tony Tellin, promise to continue the craft and creativity that made Smith one of the most recognized names in tea. Today, Tony Tellin serves as Head Tea Maker o for Steven Smith Tea.

Show notes... Favorite Success Quote or Mantra

Start where you are. Work with what you got. Do the best you can do.

In this episode with Tony Tellin, we discuss:

  • How most masters consider themselves students before masters, because they never stop learning.
  • How Tellin got into tea.
  • Why we should make "having fun" a core value.
  • Creating an "we" environment instead of a "us and them" environment.
  • How curiosity and proactivity has served Tellin's in life.
  • A little back ground info on Steve Smith.
  • The role authenticity and being yourself has in branding.
  • Focusing on being the best version of yourself instead of focusing on being like others.
  • As a mentor, letting your people fail in order to learn.
  • If you're invited to be a fly on the wall, be a fly on the wall and absorb. Be seen not heard.
  • Choosing to do big things for small audiences instead of doing small things for big audiences and what comes of it.
Today's Sponsor

Soundtrackyourbrand.comSoundtrack Business lets you play 250 music channels guaranteed to fit any type of business. An easy-to-use dashboard lets you find great music, control all your locations and schedule your sound.

RU50

wisetail.com, A Premier Learning Management System, Wisetail Grew Up Alongside Some of the Most Recognizable Restaurants In the Industry. This Has Helped Shape Their Product and its Functionality Through Real-World Feedback and Rigorous Testing.

Knowledge bombs
  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Stay moving.
  2. What is your biggest weakness?
    • Easy distracted.
  3. What's one question you ask or thing you look for during an interview?
    • Make the interview personal.
    • Go with your heart instead of your brain.
  4. What's a current challenge? How are you dealing with it?
    • Teaching.
  5. Share one code of conduct or behavior you teach your team.
    • Just get started, "throw a dart".
  6. What is one uncommon standard of service you teach your staff?
    • Making something foreign approachable.
  7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
    1. Many lives, Many Men, Many Masters
  8. Share an online resource or tool.
  9. What's one piece of technology you've adopted in your restaurant and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Slow down a bit.
    • Have fun.
    • Make more mistakes.If you're not making 2-3 mistakes a week, you're not having enough fun.
Contact Info

SmithTea.com

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Tony Tellin for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by...
plus icon
bookmark

20 years ago Tony Tellin stumbled upon the Tazo Tea Offices. He would go on to serve as the right hand man for tea legend, Steven Smith. In 2015 with Steven Smith's passing, Tony Tellin, promise to continue the craft and creativity that made Smith one of the most recognized names in tea. Today, Tony Tellin serves as Head Tea Maker o for Steven Smith Tea.

Show notes... Favorite Success Quote or Mantra

Start where you are. Work with what you got. Do the best you can do.

In this episode with Tony Tellin, we discuss:

  • How most masters consider themselves students before masters, because they never stop learning.
  • How Tellin got into tea.
  • Why we should make "having fun" a core value.
  • Creating an "we" environment instead of a "us and them" environment.
  • How curiosity and proactivity has served Tellin's in life.
  • A little back ground info on Steve Smith.
  • The role authenticity and being yourself has in branding.
  • Focusing on being the best version of yourself instead of focusing on being like others.
  • As a mentor, letting your people fail in order to learn.
  • If you're invited to be a fly on the wall, be a fly on the wall and absorb. Be seen not heard.
  • Choosing to do big things for small audiences instead of doing small things for big audiences and what comes of it.
Today's Sponsor

Soundtrackyourbrand.comSoundtrack Business lets you play 250 music channels guaranteed to fit any type of business. An easy-to-use dashboard lets you find great music, control all your locations and schedule your sound.

RU50

wisetail.com, A Premier Learning Management System, Wisetail Grew Up Alongside Some of the Most Recognizable Restaurants In the Industry. This Has Helped Shape Their Product and its Functionality Through Real-World Feedback and Rigorous Testing.

Knowledge bombs
  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Stay moving.
  2. What is your biggest weakness?
    • Easy distracted.
  3. What's one question you ask or thing you look for during an interview?
    • Make the interview personal.
    • Go with your heart instead of your brain.
  4. What's a current challenge? How are you dealing with it?
    • Teaching.
  5. Share one code of conduct or behavior you teach your team.
    • Just get started, "throw a dart".
  6. What is one uncommon standard of service you teach your staff?
    • Making something foreign approachable.
  7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
    1. Many lives, Many Men, Many Masters
  8. Share an online resource or tool.
  9. What's one piece of technology you've adopted in your restaurant and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Slow down a bit.
    • Have fun.
    • Make more mistakes.If you're not making 2-3 mistakes a week, you're not having enough fun.
Contact Info

SmithTea.com

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Tony Tellin for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by...

Previous Episode

undefined - 527: High School Dropout to World Renowned Salumist with Elias Cairo

527: High School Dropout to World Renowned Salumist with Elias Cairo

Hailing from Salt Lake City, Salumist, Eli Cairo grew up first generation Greek-American with a father who made charcuterie at home. Doing things the old-fashioned way was commonplace. Eli later journeyed to Europe to apprentice in the kitchens of masters. It was there that he rediscovered the art of curing meat.

Upon returning to the states Eli found himself in Oregon after some convincing from his sister and business partner, Michelle, where he set out to approach the craft of charcuterie with purity and patience, recreating a nearly extinct traditional technique that is seldom seen in America.

Today Eli is the founder Olympia Provisions, Oregon’s first USDA-approved salumeria, and six additional restaurants.

Show notes... Favorite Success Quote or Mantra.

"Whether you think you can or can't, you're right."

"Fatigue will make cowards of anybody."

In this episode with Elias Cairo, we discuss:

  • What Elias learned about hustle while studying his father.
  • Why dropping out of high school was the right move for Elias.
  • How Elias got the opportunity to apprentice in Sweden.
  • The importance of following your gut.
  • Taking initiative to learn more.
  • Recognizing and capitalizing on opportunities in a market.
  • Why it is so crucial to find that thing in life that lights you up. Once you find your passion and have a dream you can bare any means to achieve success.
  • Being mindful of your energy and how you treat people.
  • Never sacrificing on quality.
  • Sharing the bounty with your team when times are good.
  • Creating and living core values.
  • The impact of open book management.
  • How to open a meat processing plant.
Today's Sponsor

Soundtrackyourbrand.com Lets You Play 250 Music Channels Guaranteed to Fit Any Type of Business. An Easy-To-Use Dashboard Lets You Find Great Music, Control All Your Locations and Schedule Your Sound.

wisetail.com, A Premier Learning Management System, Wisetail Grew Up Alongside Some of the Most Recognizable Restaurants In the Industry. This Has Helped Shape Their Product and its Functionality Through Real-World Feedback and Rigorous Testing.

Knowledge bombs
  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Lead by example.
    • Doing what he says he's going to do.
  2. What is your biggest weakness?
    • Chasing shinny pennies.
  3. What's one question you ask or thing you look for during an interview?
    • Ask, "Where do you see yourself in 5 years?"
  4. What's a current challenge? How are you dealing with it?
    • Finding new talent.
  5. Share one code of conduct or behavior you teach your team.
    • If you ever lose your temper you're not doing it right.
  6. What is one uncommon standard of service you teach your staff?
    • Keeping your staff knowledgable and educated on the product.
  7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
    1. The machine that changed the world
    2. Setting The Table
    3. Why We Work
  8. Share an online resource or tool.
  9. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    1. Create a moment of pause in your world.
    2. Be grateful for everything you have and do.
    3. Nothing should be given to you, it has to be earned
Contact Info

[email protected]

@olympiaprovisions

@EliasCairo

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on...

Next Episode

undefined - 529:The Power of "Wouldn't it Be Cool If?" with Nate Tilden

529:The Power of "Wouldn't it Be Cool If?" with Nate Tilden

Nate Tilden has been in the restaurant business for over 23 years. Tilden started out as a dishwasher then worked his way up to a chef. He managed Castagna for two years before opening Clyde Common in May 2007. In 2010, Nate also opened Spirit of 77, an eclectic sports bar. Today Tilden is the Co-owner of Olympia Provisions, Clyde Common, Spirit of '77, Pepe Lo Moko, The Richmond Bar, Bar Casa Vale, Rushmore Baking and a new project on the horizon.

Show notes... Favorite Success Quote or Mantra.

"Never waste a crisis."

In this episode with Nate Tilden, we discuss:

  • How to make the most of a bad situation.
  • Sticking with it and keeping a positive attitude when you're just starting out in the restaurant business.
  • Paying attention to what the universe tells you.
  • Doing what interests you until you've found your passion.
  • How if you can dream it you can do it.
  • Taking jobs for who you're going to work with and what you're going to learn.
  • How you can use lighting to influence your guest.
  • The power of a positive attitude.
  • How to raise a half million in 90 days.
  • The rules of the bar.
  • Surrounding yourself with other passionate, like minded individuals who are strong where you are week and making them your partner.
  • If going into business with partners, making sure they have the same vision.
Today's Sponsor

Soundtrackyourbrand.comSoundtrack Business lets you play 250 music channels guaranteed to fit any type of business. An easy-to-use dashboard lets you find great music, control all your locations and schedule your sound.

wisetail.com, A Premier Learning Management System, Wisetail Grew Up Alongside Some of the Most Recognizable Restaurants In the Industry. This Has Helped Shape Their Product and its Functionality Through Real-World Feedback and Rigorous Testing.

Knowledge bombs
  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • His ability to deal with crazy shit while staying positive.
  2. What is your biggest weakness?
    • Spreading himself too thin.
  3. What's one question you ask or thing you look for during an interview?
    • Ask where people want to be later in life.
  4. What's a current challenge? How are you dealing with it?
    • Underperforming restaurants.
  5. Share one code of conduct or behavior you teach your team.
    • Be nice to each other.
  6. What is one uncommon standard of service you teach your staff?
    • Do the job you hate the most better than everyone else and you'll never have to do it again.
  7. What's one book we must read to become a better person or restaurant owner? GET THIS BOOK FOR FREE AT AUDIBLE.COM
  8. Share an online resource or tool.
    • Instagram.
  9. What's one piece of technology you've adopted in your restaurant and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    1. Opportunity is just around the corner.
    2. Do what you think you love.
    3. Practice positive thinking.
Contact Info

[email protected]

Thanks for Listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatl...

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