Chip Klose: Boosting Restaurant Profitability & Marketing | Restaurant Leaders Unplugged

02/04/25 • 40 min

In this episode of Restaurant Leaders Unplugged , we sit down with Chip Klose, a seasoned restaurant consultant and expert with over 24 years of experience in the hospitality industry. Chip shares valuable insights on how restaurant owners can tackle rising costs, enhance marketing strategies, and create sustainable business models. He discusses the importance of building customer loyalty without relying on discounts, navigating the challenges of increasing labor and food costs, and providing actionable tips on how to set your restaurant apart in a competitive market.

Chip also dives deep into leadership, sharing his thoughts on how owners can balance both leading and managing teams to ensure long-term success. Whether you're struggling with operational efficiency, customer retention, or pricing strategies, Chip offers practical advice to help your restaurant thrive in today’s ever-evolving landscape.

Connect with our guest:

LinkedIn: https://www.linkedin.com/in/chipklose/
Social Media Links: https://www.instagram.com/chipklosecoaching/
Website: https://www.chipklose.com/

Don't forget to subscribe, rate, and leave a review if you enjoyed the conversation!

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Connect with our guest:

LinkedIn: https://www.linkedin.com/in/chipklose/
Social Media Links: https://www.instagram.com/chipklosecoaching/
Website: https://www.chipklose.com/

Don't forget to subscribe, rate, and leave a review if you enjoyed the conversation!

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Previous Episode

Master Restaurant Profitability with Kasey Anton of Spark Business Consulting

Are you ready to transform your restaurant's financial health? In this episode of Restaurant Leaders Unplugged , we sit down with Kasey Anton, founder of Spark Business Consulting and author of Profit First for Restaurants . Kasey shares her journey from restaurateur to financial consultant, revealing the strategies behind her Profit First system that have helped countless restaurants thrive.

Learn how to:
✔️ Build a business that runs without you
✔️ Manage food, labor, and operating costs effectively
✔️ Turn financial struggles into sustainable profit
✔️ Uncover hidden expenses and reinvest in growth

From practical tips to inspiring success stories, this episode is packed with actionable insights for restaurateurs who want to thrive, not just survive.

Connect with Kasey Anton:
🌟 Book: Profit First for Restaurants
🌟 Instagram: @kaseyanton
🌟 Website: https://sparkbusinessconsulting.com/

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Next Episode

Mastering Restaurant Profit & Leadership with Roger Beaudoin of Restaurant Rockstars

Is your restaurant leaving money on the table? In this episode of Restaurant Leaders Unplugged , I sit down with Roger Beaudoin, founder of Restaurant Rockstars, to uncover proven strategies for boosting restaurant profitability, improving leadership, and creating a winning guest experience.

💡 What you'll learn in this episode:
✔️ The key difference between management vs. leadership – and why it matters
✔️ Menu profit strategies: How to maximize margins without losing customers
✔️ Labor & staffing solutions: The secret to hiring, training, and retaining top talent
✔️ How to create accountability systems that transform restaurant operations
✔️ The biggest marketing mistakes restaurant owners make (and how to fix them)
✔️ Technology in hospitality – what enhances the guest experience vs. what hurts it

With over 30 years of experience, Roger has helped countless restaurants streamline operations, cut costs, and scale profitably. Whether you’re a new restaurateur or a seasoned pro, this episode is packed with actionable insights to help you run a more successful business.

🎧 Tune in now and take your restaurant to the next level!

👇 Connect with Roger Beaudoin:
🔗 LinkedIn: https://www.linkedin.com/in/roger-beaudoin-21590016/
📸 Instagram: https://www.instagram.com/restaurantrockstars/
🌍 Website: https://restaurantrockstars.com/
📺 YouTube: https://www.youtube.com/@RestaurantRockstars

🔔 Enjoyed the episode? Leave a review and subscribe for more expert insights!

#RestaurantLeadership #RestaurantProfit #RestaurantRockstars #HospitalitySuccess #RestaurantMarketing

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Restaurant Leaders Unplugged - Chip Klose: Boosting Restaurant Profitability & Marketing | Restaurant Leaders Unplugged

Transcript

(0:00 - 0:21)

There's a disconnect between how we value our product and how we think other people are value our product. And the problem comes is that when labor goes up, right, because that's what happened over the last three years. And when the cost of goods go up, we're afraid to pass that along because we think about our competitors, et cetera, said, well, down the street, they do this.

(0:21 - 0:50)

The bottom li