S1 E5: Not in Service

12/04/21 • 24 min

Resolve - Stories from a Stop Start Nation

Whether you survived on Uber Eats during the lockdowns or turned to the surplus of frozen goods you panic bought at the start of the pandemic, one thing we all looked forward to was being able to go out for a meal with our friends and family

As we re-open, the message we are receiving is that if you’re fully vaxxed, it’s time to get on the beers and support our hospitality venues, with some governments providing vouchers and cash back schemes to encourage people to come back to our city centres.

While everyone in the hospitality industry is desperate to open their doors and fill their venues with happy diners again, many are facing a new challenge - they can’t find enough staff to serve them.

For this episode, we spoke to Melbourne hospitality owners and operators about the process of reopening and the workforce shortages that are putting their livelihood at risk.

Our guests for this episode include Michael Bacash from Bacash Restaurant, Jessica from the Peppercorn Hospitality Group (Stalactites, Hella Good), and Wes Lambert, CEO of the Restaurant and Catering Australia.

Hosted on Acast. See acast.com/privacy for more information.

For this episode, we spoke to Melbourne hospitality owners and operators about the process of reopening and the workforce shortages that are putting their livelihood at risk.

Hosted on Acast. See acast.com/privacy for more information.

Previous Episode

S1 E4: Tracing the Contact Tracers

If you live in any of the major cities in Australia that have been heavily impacted by Covid-19, you’re definitely using some form of QR Code checkin to log your entry into public spaces, retail, and hospitality venues.

When you scan a code and check in to one of these sites, what assumptions are you making about what happens if it turns out you’ve been somewhere that becomes an COVID 19 exposure site?

Or, as an employer, how clear are you on what your responsibilities are, if you find out a covid positive person has worked in or visited your business?

In this episode, we look at two Hospitality venues in Victoria that became exposure sites, and whether their experience matched our assumptions.

Our segments in this episode are reported by Greeshma Balachandran and Amanda Reedy.

Our guests in this episode include Sammy from Sparrow's Philly Cheesesteaks and Jaine from The Catfish in Fitzroy, Victoria, Jo from The Paynesville Wine Bar, and Tim Bull MLA, the state member for Gippsland East in Victoria.

Hosted on Acast. See acast.com/privacy for more information.

Next Episode

S1 E6: Out of Office

Today, you can’t open LinkedIn without being polled on the topic of working from home. Up there with LOL, WFH has become one of the most recognisable acronyms and sayings over the last two years with COVID-19 fundamentally changing our relationship with the office and with very few of us wanting to return to the pre pandemic status quo.

It’s an experience we thought was temporary, only intended to last the length of our lockdowns. However, as the months went on many have realised that they prefer this approach and want to continue regardless of being able to go back into the office setting. Some would like a hybrid approach, getting to choose when they do either. Others never want to work from home again, relying on the face-to-face and immediate interaction from their peers, or simply missing the social aspect of working in a team.

Whatever your preference, the lockdown experience has made it clear that when it comes to work, there’s no one size fits all model.

Our guests for this episode include Sophie Pank from Deputy, Simon Kuestenmacher from The Demographics Group, and Melbourne Lord Mayor Sally Capp.

Hosted on Acast. See acast.com/privacy for more information.