Episode 34 – You Can’t Make Everyone Happy:Dealing with Customer Criticism

Explicit content warning

12/15/18 • 94 min

In this week’s episode, we talk about one of the most dreaded things in our industry, negative customer reviews and unhappy customers. We sit down with Nick SanGregory and Brianna Sheehan to discuss if we should fight back, to grin and bear it or do we look at ourselves and try to improve?

This episode sponsored by Gold Heart Woodworks and Amory Body Arts.

Find out more on the Real Talk : A Piercing Podcast website.

This episode sponsored by Gold Heart Woodworks and Amory Body Arts.

Find out more on the Real Talk : A Piercing Podcast website.

Previous Episode

Episode 33 – What it takes to Lead: Experiences of a Board Member

In this week’s episode, we talk about a topic that comes up every year in our industry, the annual Association of Professional Piercers board elections. Listen in as we talk about what it takes to be a board member, the APP helicopter and what we would like to see in future candidates.

This episode sponsored by Other Couture Jewelry, Gold Heart Woodworks and Amory Body Arts.

Find out more on the Real Talk : A Piercing Podcast website.

Next Episode

Episode 35 – Making it your Own: Revamping Studios

In this week’s episode, we sit down with Christy Lillard to talk about revamping shops and businesses. Listen in as we talk about creative ways to build and create a new space, what we learned in the process and transiting into a new shop family.

This episode sponsored by Amory Body Arts and PunkMedics.

Find out more on the Real Talk : A Piercing Podcast website.