Virtual Healthcare Office: Vague Vision and Quiet Quitting (16 mins)

Why are roles so vague today? What does quiet quitting say about our processes? What organizational improvement could remedy the cause of quiet quitting? Today's episode dives into the world of job descriptions, organizational goals and quiet quitting from a process perspective with solutions based on solid improvement principles.
Key Points:
-Job description evolution
-SMART vision
-The patient care vacuum
References:
-The American Heart Association (2023). Advanced Cardiovascular Life Support (ACLS). https://cpr.heart.org/en/cpr-courses-and-kits/healthcare-professional/acls.
-Elsevier (2023). Clinician of the Future 2023: Education Edition. https://beta.elsevier.com/promotions/clinician-of-the-future-education-edition/.

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