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Quality for the Rest of Us

Quality for the Rest of Us

Gayle Porter

Quality for the Rest of Us investigates the mysterious world of healthcare in search of adventurous innovation and exciting solutions from professionals across the nation.
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Top 10 Quality for the Rest of Us Episodes

Goodpods has curated a list of the 10 best Quality for the Rest of Us episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Quality for the Rest of Us for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Quality for the Rest of Us episode by adding your comments to the episode page.

Quality for the Rest of Us - The Perfect Heist in Patient Safety (15 mins)
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08/08/24 • 14 min

What can a con-man teach us about patient safety? Sometimes normal human reactions are just what is needed to breach protocol and result in harm. Today's episode explores the relationship between the perfect heist and safety culture.
Key Points:
-Reaction Videos
-Dual Auditing
-Decoys and False Alarms
References:
Diaz, Naomi (Nov. 17th, 2022). Why healthcare mergers and acquisitions are a cybersecurity risk. Becker’s Health IT. https://www.beckershospitalreview.com/cybersecurity/why-healthcare-mergers-and-acquisitions-are-a-cybersecurity-risk.html.

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For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - Quality Dis-Provement (13 mins)

Quality Dis-Provement (13 mins)

Quality for the Rest of Us

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05/16/24 • 12 min

Does healthcare improvement sometimes feel like an impossible task? This episode looks at ways to refresh more than the data, but also our outlook and understanding, through an analytical approach.
Key Points:
-Time to give up?
-Human rights applications
-Breaking it down
References:
-World Vision International. (Feb. 9th, 2018). A Stolen Trombone, Barrier Analysis and Isaiah 65 – A chat with Tom Davis – World Vision’s New Global Lead for Sustainable Health. Retrieved September 8th, 2022, from https://www.wvi.org/article/stolen-trombone-barrier-analysis-and-isaiah-65-chat-tom-davis-world-visions-new-global-lead.
-Porter, G (2023). Simple Tools. Healthcare Quality for the Rest of Us: A Friendly Guide to Healthcare Quality Management. Porter Creatives.

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For more information, visit PorterQI.com, or email [email protected].

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Have you noticed there are a lot of companies diving into primary care and then quickly exiting--or how many of these ventures carry the term "health" in their title rather than "healthcare"? This episode explores the dichotomy of healthcare that treats the sick and health companies that provide primary care for the healthy, including recommendations for how these companies could recover and thrive.
Key Points:
-Healthcare for the Healthy
-Holistic Care
-Unmet Needs and Opportunities
References:
-Fox, S (2024). Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care. Highbridge Company.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - 10 Years of Electronic Health Records: How's it Going? (15 mins)
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02/09/24 • 15 min

Nearly 10 years ago, the goal of mandatory electronic documentation was to improve patient engagement, care coordination, research, disparity, and healthcare quality. As we look toward the next wave of requirements for interoperability, this episode reviews our progress toward these goals and shares recommendations for the future.
Key Points:
-Is digital better?
-Vulnerable data
-Patient ownership
References:
-Office of the National Coordinator for Health Information Technology (ONC) (May 2, 2023). Laws, Regulation, and Policy: Health IT Legislation. HealhIT.gov. https://www.healthit.gov/topic/laws-regulation-and-policy/health-it-legislation.
-Cohen, Ronnie (July, 7, 2016). Prescription-drug monitoring program saves lives, could save more. Reuters. https://www.reuters.com/article/us-health-drugs-prescription-monitoring-idUSKCN0ZN2HH/
-McKeon, Jill (Feb. 10, 2023). HHS, FBI, CISA Warn of North Korean State-Sponsored Cyber Threat Actors Targeting Healthcare. HealthITSecurity. https://www.healthitsecurity.com/news/hhs-fbi-cisa-warn-of-north-korean-state-sponsored-cyber-threat-actors-targeting-healthcare/.
-Spearie, Steven (Sept. 1, 2023). HSHS chief executive confirms system-wide outage was caused by cybersecurity incident. The State Journal—Register. https://www.sj-r.com/story/news/healthcare/2023/09/01/hshs-breach-due-to-cybersecurity-incident-system-acknowledges/70744543007.
-Kirwan, Hope (Jan. 24, 2024). Eau Claire, Chippewa Falls leaders say news of hospital closures shocked communities. Wausau Pilot & Review. https://wwww.wausaupilotandreview.com2024/1/24/eau-claire-chippewa-falls-leaders-say-news-of-hospital-closures-shocked-communities.
-Diaz, Naomi (Nov. 17th, 2022). Why healthcare mergers and acquisitions are a cybersecurity risk. Becker’s Health IT. https://www.beckershospitalreview.com/cybersecurity/why-healthcare-mergers-and-acquisitions-are-a-cybersecurity-risk.html.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - Virtual Healthcare Office: Eduflation & Proving Our Worth (19 mins)
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11/17/23 • 18 min

Have you noticed that physicians are doing a lot more clerical work these days, staying late to answer email and sit on the phone? Does your organization require a graduate degree for simple data entry jobs? Today's episode talks about Eduflation, the cost of down-skilling our experts, and ways to measure and prove our value to an organization.
Key Points:
-What is Eduflation?
-Dependable yet flexible
-Measuring value
References:
-Allen, David (2002). Getting Things Done: The Art of Stress-Free Productivity. Penguin Books.
-
Clapper, C.; Merlino, J.; Stockmeier, C. (2018). Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare. McGraw Hill Education.
-Statista Research Department (2023). Percentage of the U.S. population who have completed four years of college or more from 1940 to 2022, by gender. Education and Science. https://www.statista.com/statistics/184272/educational-attainment-of-college-diploma-or-higher-by-gender.
-Mishel, L, Kandra, J. (Aug. 10, 2021). CEO pay has skyrocketed 1,322% sincec 1978. Economic Policy Institute. https://www.epi.org/publication/ceo-pay-in-2020.
-Fowler, G. (Aug. 7, 2023). AI is acting 'pro-anorexia' and tech companies aren't stopping it. The Washington Post. https://www.washingtonpost.com/technology/2023/08/07/ai-eating-disorders-thinspo-anorexia-bulimia.
-Atillah, Imane El (Mar. 31, 2023). Man ends his life after an AI chatbot "encouraged' him to sacrifice himself to stop climate change. Euronews. https://www.euronews.com/next/2023/03/31/man-ends-his-life-after-an-ai-chatbot-encouraged-him-to-sacrifice-himself-to-stop-climate-.
-Saraswathula, A.; Merck, S. (2023). The Volume and Cost of Quality Metric Reporting. JAMA,329(21): 1840-1847. Doi: 10.1001/jama.2023.7271.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - Virtual Healthcare Office: Vague Vision and Quiet Quitting (16 mins)
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11/03/23 • 15 min

Why are roles so vague today? What does quiet quitting say about our processes? What organizational improvement could remedy the cause of quiet quitting? Today's episode dives into the world of job descriptions, organizational goals and quiet quitting from a process perspective with solutions based on solid improvement principles.
Key Points:
-Job description evolution
-SMART vision
-The patient care vacuum
References:
-The American Heart Association (2023). Advanced Cardiovascular Life Support (ACLS). https://cpr.heart.org/en/cpr-courses-and-kits/healthcare-professional/acls.
-Elsevier (2023). Clinician of the Future 2023: Education Edition. https://beta.elsevier.com/promotions/clinician-of-the-future-education-edition/.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - Gemba: The Real Place (17 mins)

Gemba: The Real Place (17 mins)

Quality for the Rest of Us

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11/01/24 • 16 min

Did you hear about the redesign of the nurse manager role at Advocate Health? This episode discusses the six insights gleaned from three simple questions that just might save the nurse manager role.
Key Points:
-Ask the frontline
-Mutual goals
-Critical mentorship
References:
-Twenter, P (Oct. 21, 2024). Advocate redesigns the nurse manager role. Becker’s Clinical Leadership. https://www.beckerhospitalreview.com/nursing/advocate-redesigns-the-nurse-manager-role.html.
-American Association of Colleges of Nursing (AACN). (Oct. 2022). Nursing Shortage Fact Sheets. AACN News & Information. https://www.aacnnursing.org/news-information/fact-sheets/nursing-shortage
-Incredible Health. (March 16, 2021). 34% of Nurses Plan to Leave Their Current Role by the End of 2022. Inside Incredible Health. https://www.incrediblehealth.comwp-content/uploads/2022/03/IH-COVID-19-2022-Summary-1.pdf.
-Kennedy, M. (Jan. 29, 2018). Experienced Bedside Nurses: An Endangered Species? Off the Charts: Blog of the American Journal of Nursing. Retrieved Nov. 30, 2022, from https://ajnoffthecharts.com/experienced-bedside-nurses-endangered-species/
-Kennedy, M. Nurses at the Bedside--Who Will Be Left to Care? AJN, 118(2), 7. https://www.doi.org/10.1097/01.NAJ.0000530224.10340.d1/
-Lohrenz, C. (2014). Fearless Leadership, 2nd ed. Greenleaf Book Group Press.
-Phillips, David et al. (2010). Christmas and New Year as risk factors for death. Soc Sci Med, 71(8). 1463-71. https://www.doi.org/10.101/j.socscimed.2010.07.024.
-Tarlengco, J. (Nov. 21, 2022). Gemba Walk: Meaning, Process, and Examples. Safety Culture. https://safetyculture.com/topics/gemba-walkTwenter, P (Oct. 21, 2024). Advocate redesigns the nurse manager role. Becker’s Clinical Leadership. https://www.beckerhospitalreview.com/nursing/advocate-redesigns-the-nurse-manager-role.html.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - Virtual Healthcare Office: Risk Assessment (16 mins)
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12/14/23 • 16 min

What is the greatest risk to your organization and how can you tell? What does a "good" solution look like? Today's episode shares how to use a risk assessment to identify hot spots in your organization and innovate for the best solutions.
Key Points:
-Relative risk?
-Scoring Risks
-Discussing solutions
References:
-Fox, Andrea (May 31, 2023). Florida bans offshore health record storage. HealthcareITNews. https://www.healthcareitnews.com/news/florida-bans-offshore-health-record-storage-0.
-McKeon, Jill (Feb. 10, 2023). HHS, FBI, CISA Warn of North Korean State-Sponsored Cyber Threat Actors Targeting Healthcare. HealthITSecurity. https://www.healthitsecurity.com/news/hhs-fbi-cisa-warn-of-north-korean-state-sponsored-cyber-threat-actors-targeting-healthcare/.
-The Joint Commission (2023). Survey Analysis for Evaluating Risk (SAFER) Matrix FAQs. https://www.jointcommissioninternational.org/resources/customer-service/frequently-asked-questions/survey-analysis-for-evaluating-risk-matrix-faqs.

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For more information, visit PorterQI.com, or email [email protected].

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Infectious disease fascinates me. When the State of Texas offers a free certification program in pandemic preparedness, including courses in epidemiology and infectious disease, I'm eager to sign up. Tune in to hear some of what I loved, what I didn't love, and why access to this type of knowledge is a great opportunity overall.
Key Points:
-Public Health History in Texas
-Research Hesitancy
-Neglected Tropical Diseases
References:
-Texas Epidemic Public Health Institute (2024). Certificate Program. https://www.tephi.texas.gov/training/index.htm.
-Kuhn, T (1996). The Structure of Scientific Revolutions, 3rd ed. U of Chicago P.

Support the show

For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of Us - A Patient Safety Approach to Medical Billing (16 mins)
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06/25/24 • 15 min

Have you ever been asked to sign that you'll pay whatever is "leftover" from your bill -- without knowing the total? This episode uses a risk approach to discuss the expectation that patients must promise to pay to an infinite and undefinable cost, and shares solutions that fit a patient safety model using clear communication and patient-empowered decision-making.
Key Points:
-The Blank Check
-Transparency Laws in Practice
-Patient-Driven Billing

Support the show

For more information, visit PorterQI.com, or email [email protected].

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FAQ

How many episodes does Quality for the Rest of Us have?

Quality for the Rest of Us currently has 25 episodes available.

What topics does Quality for the Rest of Us cover?

The podcast is about Health & Fitness, Management, Nursing, Medical, Medicine, Podcasts, Social Sciences, Science and Healthcare.

What is the most popular episode on Quality for the Rest of Us?

The episode title '5 Tips to Improve Huddles (11 mins)' is the most popular.

What is the average episode length on Quality for the Rest of Us?

The average episode length on Quality for the Rest of Us is 17 minutes.

How often are episodes of Quality for the Rest of Us released?

Episodes of Quality for the Rest of Us are typically released every 16 days, 23 hours.

When was the first episode of Quality for the Rest of Us?

The first episode of Quality for the Rest of Us was released on Sep 22, 2023.

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