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Psychology of Customer Success - How to "Manage Up"

05/01/24 • 20 min

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Managing up isn't what you think...
Do you ever feel like your boss just doesn't "get it"?
It's time to get on the same page and rebuild your working relationship from the ground up.

This episode breaks down a new perspective on "managing up" that prioritizes collaboration and mutual consideration over power struggles.

YOU'LL DISCOVER:

  • What managing up is and what is and what it isn't.
  • 10 concrete tactics for managing up effectively
  • How managing your team shows you how to manage up
  • How gratitude can spark a positive cycle of engagement

Don't resign yourself to a toxic work relationship. Learn how to reset dynamics, reduce friction, and propel your career by mastering the art of managing up.

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL
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WEBSITE

https://provansuccess.com

05/01/24 • 20 min

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