17 - Running a Franchise Business with Flexible Customized Services with BISHOPS Cuts/Color's Leigh Feldman

Your host, Glenn Poulos, talks with the CEO of BISHOPS Cuts/Color, Leigh Feldman. Leigh's ascent to the CEO position at BISHOPS is a story of determination and strategic innovation. Before joining BISHOPS, Leigh worked for a large tech company, but the opportunity to be part of a recession-proof and somewhat pandemic-proof industry like hair care was too compelling to pass up. His background in marketing and his fresh perspective on the business has been instrumental in BISHOPS' growth and success.

Managing over 40 locations across North America comes with its unique set of challenges. Leigh explained that while franchising offers a blueprint for success, BISHOPS' model allows for individuality, ensuring that each location can cater to the specific needs of its community. This balance between uniformity and customization is key to providing the ultimate BISHOPS experience.

To learn more about Leigh's work, click HERE and HERE.

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