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Product Leaders Podcast

Product Leaders Podcast

Fireart Studio

Join us for in-depth conversations with product leaders that are focused on creating great digital products for their customers. We empower leaders that want to produce useful products and make lives easier. In each episode, we discover which tactics digital product leaders use to help the end user. Product Leaders Podcast is a podcast by Fireart, hosted by Dima Venglinski and Tolik Nguyen.
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Goodpods has curated a list of the 10 best Product Leaders Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Product Leaders Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Product Leaders Podcast episode by adding your comments to the episode page.

A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Dima is joined by Chetan Pandya, Chief Product Officer at Pragmatic Solutions, an iGaming platform that provides proprietary core technology solutions for regulated gambling business operations. They explore the iGaming industry, including Pragmatic Solutions' proprietary core technology for business operations, responsible scaling without exploitation, and regulated versus unregulated markets.
Topics we discuss:

  • Taking the iGaming industry to the next level
  • How to assess and tailor the needs of each operator
  • Responsible scaling without exploitation
  • The differences between regulated and unregulated markets in the gaming industry
Hot Takes and Key Highlights:Revolutionizing iGamingPragmatic Solutions aims to provide a modern, open, and adaptable microservices platform based on APIs for the iGaming industry, catering to the requirements of even the most extensive iGaming operators. An iGaming product requires account services, deposit management, and cashier services, including risk management.
Drawing upon their extensive experience spanning several decades, Pragmatic Solutions has crafted a platform that enables any game product to seamlessly integrate and leverage risk management, account management, bonuses, and promotions based on the wealth of expertise accumulated over the years.“As an iGaming platform provider, we provide a facility where anyone can have an idea for a game; anybody can have an idea in terms of creating a unique product model for gamification”.

Tailoring a Personalized Operator ExperienceProviding a personalized experience for each operator starts with a base template consisting of X or Y modules offered by the company to all newly onboarded operators. The individual assessment of operators is determined by three factors: the market they intend to enter, the jurisdiction and rules they plan to adhere to, and their size.
An onboarding task force, which includes two product managers, a tech lead, an assigned account manager, and a customer success manager, handles each client. With this team in place, clients can be up and running in less than a month.“The assessment of every operator depends on three factors: which market they're looking to enter, which jurisdiction and which rules they want to implement, and finally, the size”.

Responsible Scaling Without ExploitationPragmatic Solutions approaches responsible gaming through two distinct areas. Firstly, the company enforces internal risk management policies that comprise five KYC (Know Your Customer) verifications to ensure that all information provided on the platform is accurate. Secondly, the company adheres to the set of rules and regulations unique to each market to ensure responsible gaming practices are followed.
“Responsible gaming is not something that we enforce just because someone asks us. It's because we all have families. We all have vulnerable individuals, and it's our responsibility. An experience of a game should continue and remain pure in terms of gaming”.

Regulated Versus Unregulated MarketsChetan suggests that there are approximately ten markets that are subject to gaming regulations, while the rest of the world remains unregulated. Nevertheless, Pragmatic Solutions has shifted its focus entirely towards regulated markets, recognizing that doing so enables the company to offer superior services and attain long-term financial stability.
“From my point of view, the sooner they can regulate, the better it is for all the individuals because then they're able to work with white-level solutions. So they're able to work with platforms such as ours”.If you enjoyed this episode, make sure to subscribe, rate and review us on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.

Guest at a Glance:

Chetan describes himself as passionate about creating value for customers in the B2C and B2B space, experienced in building and scaling start-ups and managing large-scale organizations, focused on the customer journey and KPIs to drive continuous innovation, and demonstrated the ability to lead cross-functional teams and influence stakeholders.
He is the current Chief Product Officer of Pragmatic Solutions and the Founder of Product Pandit, which specializes in providing all-range product so...
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience. In this episode, Dima is joined by Sohaib Thaib, Chief Product Officer at Foodics, a cloud-based POS and restaurant management platform. Dima and Sohaib have a free-flowing conversation around product management, including hiring and retaining, customer centricity, and the discovery to the GTM cycle in product management. Topics we discuss:
  • Hiring and retaining talent
  • Keeping the customer front and center
  • Competition and product differentiation
  • Product management and the discovery to GTM cycle
Hot Takes and Key Highlights:Hiring and Retaining TalentSohaib starts with a value match of the company and the candidate, assessed over multiple interviews. Next, he looks for a curious mind that doesn’t accept things at face value but digs deeper for greater clarity. Equally important is the ability to give and receive feedback. With these checkpoints, Sohaib establishes the candidate's experience, scope, and impact. On the retention side, it’s important to make the employee feel like they are a part of building a solution for a real-world customer need instead of just being paid to do a job. “You want to make people understand why they’re doing something instead of making them feel like they’re being paid to do a job”Keeping the Customer Front and Center in Product ManagementCustomer centricity lies at the heart of product management. Good product managers and teams always represent the voice of the customer in an organization. Product teams leverage qualitative and quantitative data to determine the customer's wants. Good teams always discuss customer needs and use this to shape the product.“The stronger the product team, the better grip they have on what the customer wants”Competition and Product DifferentiationYour competition isn’t everyone providing the same service that you do. The competition is other players offering the same service to the same segment of customers that you serve. That is the starting point. Awareness of what the competition is doing is a must, but there is a big difference between having an onlooker's awareness and blindly copying what they’re doing. “My philosophy is not to focus too much on what the competition is doing; instead, I focus on what the customer is saying and what they want”Product Management and the Discovery CycleThe discovery process marks the start of the product journey. Qualitative data from customer feedback and quantitive data are combined to derive high-level assumptions. The engineering and product teams collaborate to build the prototype, which is beta tested with the customer and feedback is sought, and modifications are made. There could be two to three iterations before the product is ready to be rolled out. “A/B testing is a must when you’re building new products or improving existing ones”Guest at a Glance:Sohaib is a seasoned product leader recognized for entrepreneurial thinking with a pragmatic and data-driven approach to delivering growth at scale. He is an expert in building high-performing teams across mobile gaming, e-commerce, and two-sided marketplaces. Hosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends over at: fame.so
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Tolik is joined by Aniket Naravanekar, Chief Product Officer at CHEQ, a social payment platform that connects consumers to food and beverage businesses. Aniket is a computer science engineer who has transitioned to product management. He shares insight on the pros and cons of having an engineering background in a product management role and details on the product at CHEQ. Topics we discuss:
  • Leveraging customer data and feedback to address user pain points
  • The role of a CPO in organizational growth and hiring
  • Learning to co-create with customers
Hot Takes and Key Highlights:Leveraging Customer Data and Feedback to Address User Pain PointsAniket recommends a multi-faceted approach when seeking customer feedback for a more holistic view of the problems. It is important to have multiple channels to gather feedback, including direct one-on-one conversations with the customers. It’s important to ask qualitative questions like why you chose this product and how we can improve it. This feedback loop is supported by feedback loops from sales and customer service teams. Ask customers to rate your product to get an idea of where you stand. Then convert this raw data into insights and new product development goals. “Ask your customers to rate you on a given scale to get an idea of overall user satisfaction levels” The Role of a CPO in Organizational Growth and RecruitmentFrom a growth perspective, a CPO can always look at creating additional revenue streams by either modifying an existing product or designing and creating a new one to fulfill the additional needs of existing customers and attract new customers. Product development in both cases stems from customer feedback and the ability to identify unmet needs in that feedback. The scene then shifts to hiring the right talent to deliver the updated or new product.“While creating new revenue streams, we have an internal discussion to define the framework and then focus on developing the product”. Learning to Co-create with CustomersWe all learn from our mistakes, and Anikiet recounts the time when he started creating a product based on his understanding of user pain points. Long story short, after devoting substantial time and resources to the development, the product did not meet the customer's expectations. The fault lay in not acquiring a deep understanding of what the customer really wanted. Aniket’s learning from the project was to always interact closely with the customer at the discovery stage before transitioning to product development. “The best thing you can do is to co-create with your customers by putting them front-and-center and giving them a seat at your table”.Guest at a Glance:Aniket Naravanekar has a Master's degree in computer science and has spent four years in an engineering role and eight years in product management at companies like Microsoft and RingCentral. Aniket on LinkedInCHEQ on LinkedInHosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio Website
Product Leaders Podcast is handcrafted by our friends over at: fame.so
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Tolik is joined by Maxim Kalinovich, Senior Product Manager at EZ Texting. Maxim unpacks the playbook for aligning organizational mindsets to discovery and outcome-based mindsets that align with customer needs. He also shares some insights on an efficient product development process at startups and offers tips for product managers who are just starting out.
Topics we discuss:
  • Discovering a discovery mindset
  • Aligning outcomes with user needs
  • Discovery at startups
  • Spreading outcome thinking across your organization
Hot Takes and Key Highlights:A Discovery MindsetA discovery mindset has roots in discovering and understanding reality, understanding the user's reality, not yours. Do the solutions you’re working on align with the user's needs from their perspective? There’s little point in working on a solution if you haven’t done a discovery process for the problem. When we look at product development from this lens, we move the needle from output to outcomes. As a product leader, it’s essential to spread this thinking across the company. A simple way to do this is to talk to the stakeholders and identify those with a similar mindset, and they will spread the word among other stakeholders.“The discovery process starts with you stepping away from your ego and asking questions like what is our segment, who are our users, and what are their needs”? Aligning Outcomes with User Needs The first step is to get in front of the user to try and understand their issues. Customer support is the one-stop shop for insights into what the customers say and their issues. Try and get in front of your most active users with surveys. Opportunities for product development will emerge through this discovery process.You then need to convert the opportunities into outcomes and goals. Of course, each discovery process will throw up multiple opportunities, and you will need to prioritize based on your defined matrix. “A discovery interview enables you to identify user needs and problems; I recommend starting with your top users or high performers”. Discovery at StartupsThe discovery process should start with identifying the audience segment you’re trying to address; that is the first goal. Next, identify ten to twenty users in the segment and conduct a discovery process. Keep surveying till discovering new information starts diminishing, and each survey is like the previous one. Now check if your concepts align with the actual customer needs. If you need to pivot, do it before developing your concept proof. “Once you have your MVP go back to the people you surveyed at the development stage and check if your product meets their needs”.Transforming Organizations to an Outcome-Based MindsetStart with your sphere of influence, say your product team, by instilling the discovery and outcome-based mindset in them. Let them become the ambassadors for spreading the word in the company. Spreading the word is a bit like a good coach. The coach doesn’t tell the athlete what to do; instead, they ask questions that drive the athlete’s thought process towards a direction. When outcomes align, the idea belongs to the athlete, just like in inception. “Ask questions to drive your message. Why are we doing this? Is this what the customer wants? Have we checked?”
Guest at a Glance:Maxim describes himself as someone with ten years of product and project management experience for high-trafficked B2B and B2C web SaaS and mobile apps.Maxim on LinkedInEZ Texting on LinkedInHosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on ...
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Tolik is joined by Aniket Naravanekar, Chief Product Officer at CHEQ, a social payment platform that connects consumers to food and beverage businesses. Aniket is a computer science engineer who has transitioned to product management. He shares insight on the pros and cons of having an engineering background in a product management role and details on the product at CHEQ. Topics we discuss:
  • Does a background in engineering help in product management?
  • Selling to different sets of audiences
  • Always have a value differentiator
  • Complexities of a product managers role
Hot Takes and Key Highlights:Does an Engineering Background Help in Product Management?Aniket answers the question by saying that it depends on the situation. For instance, at the product development stage, an engineering background helps to talk to the engineers in a language they understand. It’s also helpful when you need to update the version based on customer feedback. At the same time, one needs to watch out for jumping the gun and diving into the technical design without fully understanding why we need to design or redesign the product. “Start by focusing on why we are designing the product and the product itself before looking at the technical stuff”Selling to Different Sets of AudiencesAniket explains how different sets of audiences require different pitch strategies and how to tailor strategies to individual audience personas and sales cycles. He cites the example at his organizations where there are two distinct customer bases, one that is venue based in stadiums, while the other is the customer at a restaurant. The customer's needs will differ at the two touchpoints; hence, the onboarding and selling strategies differ. “It is important for sales and product teams to be aligned to deliver a great customer experience”Always Have a Value DifferentiatorEven if you’re an innovator and the first to market to fulfill an unmet customer need, always build a differentiator into your product to competition-proof the product. Aniket cites the example of CHEQ, where the app tells the customer the average wait time at the different concessioners in the stadium, thereby allowing the customer to choose one with the shortest wait time. “The app accurately tells you the waiting time within five minutes at each concession stand for greater user convenience. That is our value add”.Complexities of a Product Managers RoleThe complexities arise from aligning and coordinating with diverse sets of audiences. Aligning with the engineering team requires some degree of technical skills so that you can communicate in a language they understand. Aligning with sales requires a different skillset and the ability to break down the product into a language that sales understand. It is essential for product managers to break down problems into hard problems and softer day-to-day issues. The Hard problems require realignment, while the softer ones need flexibility and adjustment”. Guest at a Glance:Aniket Naravanekar has a Masters degree in computer science, and he has spent four years in an engineering role and eight years in product management at companies like Microsoft and Ring Central. Aniket on LinkedInCHEQ on LinkedInHosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends over at:
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Tolik is joined by Yasmin Kothari, Director of Product at Bumble, an online platform for connecting with people. Yasmin talks about the demand growth for online friendships and sheds light on making products that build consumer trust and make connecting a seamless process. She also shares her insight on how she fosters professional growth in her team.
Topics we discuss:
  • Yasmin’s professional journey till now
  • The need for building products to connect people
  • The art and science of designing products that connect people
  • How to foster the growth of your teams
Hot Takes and Key Highlights:Why is it Important to Build Products that Connect People?Three clear trends post the pandemic drive the need for these products. The first is WFH, which provides flexibility and convenience on the one hand but leads to a sense of isolation due to a lack of face-to-face interactions. Next is the need for socializing, and here, millennials and Gen Z lead the demand as the loneliest generation. Lastly, how we seek to be a part of a community is shifting to making online friends.“It’s critical right now to build products that help connect people”The Art and Science of Building Products that Connect People Yasmin highlights three critical areas while building any customer-facing product. The first is setting the right norms to deliver a consistent experience. Next, creating a suite of robust security features in your products is essential to build trust and provide security when the consumer uses your product. Next is to make interactions as seamless as possible.“There are three important aspects to designing a customer-facing product in the B2C space”Fostering and Mentoring Growth in Product TeamsYasmin follows a three-point action plan when mentoring and catering to the growth of her team members. She likens professional development to climbing a wall where you sometimes need to move sideways before moving up. Yasmin asks the “how” questions to determine what motivates the person. Next, she analyzes the person's current skillset and what they need to add to their toolkit to function at the next level and provides a training map to upskill the person. As a last step, she looks for internal opportunities to help the person grow.“ This process can be scaled up over months and years, or it can also be scaled down to like a fifteen-minute thought exercise to figure out what you're gonna do this week”
Guest at a Glance:Yasmin is a Harvard Business School graduate, and she describes herself as a driven product leader, public speaker, product leadership coach, and angel investor. I am passionate about building high-functioning teams and products that people love. I love coaching PMs for increased impact on their products, companies, and themselves. Yasmin Kothari on LinkedInBumble WebsiteHosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends over at: fame.so
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Dima is joined by Sylvain Grande, CPO at PayFit France, a software platform for digitizing all aspects of HR management. Sylvain walks us through his twenty-plus years in product development and management and shares how the essence of successful product development lies in being close to the customer in both B2C and B2B domains. He also shares valuable tips for young and upcoming product leaders and discusses type one and type two decisions PMs take.
Topics we discuss:
  • Role of design in product development
  • Product leaders need to get close to their customers
  • Learning from failures
  • Advice to upcoming product leaders
Hot Takes and Key Highlights:The Role of Design in Product DevelopmentSylvain is a product leader with a passion for design. He recalls his days at Nokia, where he developed Here Maps, the precursor to Google Maps. He was actively involved in UI design, which sparked his passion for design. He believes that the best products have minimalist designs, thereby making the product user-friendly. Sylvain believes that design is an integral part of the product development process.“We had to really think about key design elements like offering one search field or two while minimizing any trade-offs”.Customer Centricity and Product Development Go Hand in HandCustomer centricity for a product leader has two aspects: how close you are to your team and an ongoing interaction and feedback loop from potential customers. While the latter is easier to do in the B2C domain, more B2B companies should include product leaders in client meetings. Listen to the podcast as Sylvain explains how customer empathy ties into product development.“All feedback has its inherent biases, and as a product leader, you need to be able to sift that out when actioning the feedback”.Treat Success and Failures as two ImpostersSuccess and failure go hand in hand for all product leaders and must be treated differently. The euphoria of successfully launching a product is often short-lived because something bigger and better will come along. On the other hand, failure is a time of introspection and learning because you learn something new every time you fail. Product leaders need to look at success and failure as two imposters and treat them as such.“I think it’s important to take positives and learnings from both success and failure when looking at their overall impact”. A Veteran’s Advice to Upcoming Product LeadersSylvain advises product leaders and team members to spend more time defining the project's scope and clarifying the priorities. Spending some more time at the start can prevent delays down the line. Next, explicitly communicate all trade-offs and their short- and long-term implications. Categorize all decisions as categories one and two, where one refers to revolving door decisions that can be changed down the line, and category two decisions are pivots that can’t be retracted. Listen in as Sylvain explains how product managers are multi-specialists and why they need to develop anchor skills.“PMs, in a way, are multi-specialists, and while you can’t be a specialist at everything, you need to develop anchors in relevant fields”.Guest at a Glance:Sylvain Grande is an expert in digital advertising and subscription revenue models with strong experience in general management, revenue development, and product management. Over a twenty-year career in product development, he has managed P&Ls from scratch and up to $350m.Sylvain Grande on LinkedInPayFit France WebsiteHosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends ov...
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience.
In this episode, Tolik is joined by Andrea Ho, Senior Growth Product manager at Atlassian. Andrea unpacks the critical skills for product professionals and explains the difference between a product manager and a growth product manager's role. Tolik and Andrea discuss topics, including using A/B testing for decision-making. Andrea touches on advice for professionals coming to product management from a different business stream.
Topics we discuss:

  • Does a product manager need tech skills to collaborate with engineers?
  • The imposter syndrome in product management
  • Difference between product management and growth product management
  • Advice for professionals starting out in product management
Hot Takes and Key Highlights:A Product Manager Only Needs Surface Level Tech and Statistic Skills A product manager needs to collaborate with teams across different functions, from design to engineering. The two critical skills are at least a surface-level knowledge of what the team in a given function is trying to achieve and the ability to communicate in the language they understand. Within the product team, the product manager needs to be familiar with the concept of A/B testing for decision-making and to keep a sharp focus on the deliverability of the product without getting distracted by the noise. As a product leader, you either need to have these skills or quickly develop them by interacting and learning from different teams. “When collaborating across functions, it’s important to speak their language and understand why they are doing something instead of exactly what they’re doing”.Tackling the Imposter Syndrome in Product ManagementAndrea shares how every product manager she’s spoken to carries varying degrees of insecurity because they only have surface-level knowledge on multiple topics without being a specialist in any. A jack of all trades but a master of none.Her response in these situations is to reassure the manager by telling them that product management is a generalist role where the leader needs to have functional knowledge across multiple verticals but a holistic vision that ties the functions together and delivers the final product. “You definitely don’t need to learn how to code or be an expert at UI/UX to be a successful product manager”.Product Management vs Growth Product ManagementA traditional product manager is focused on developing a new product that meets a particular user need. It’s a product-focused approach where the core objective is to deliver a product with predefined attributes in a given timeframe and budget.On the other hand, growth product management is revenue-centric, focusing on maximizing the revenue pipeline for a company's existing products. Revenue product management has a commercial bias, and the core objective here is to continually grow the user base for different products.“In growth product management, we’re not building new products for new customer value; instead, we’re focused on taking the existing product to new customers”. Advice for Professionals Starting Out in Product ManagementAndrea has a unique take here. Her advice to those starting out in product management is to start by reimagining themselves as a product. Start by understanding your goals and the milestones you need to achieve. Build the ability to pivot on these as you learn more about the role. Seek a mentor who can guide you and help you acquire the requisite skills.A critical part of your learning process is your ability to create your professional network by connecting with the community. Make it a habit to attend product meetups and project management conferences. You will learn a lot by interacting with peers across different industries and make an effort to meet different companies at these conferences; they could be your future employers. “I tell young aspiring product managers to think of themselves as a product to build the skills required for product management”.Guest at a Glance:Andrea describes herself as someone who started out as a fashion designer before transitioning to product management with a passion for teaching and mentoring.In her current role as Growth Product Manager at Atlassian, Andrea is responsible for creating growth strategies for Atlassian products through cross-flow expansion.Andrea Ho on
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience. In this episode, Dima is joined by Alejandro Carrillo, Senior Product Manager at Oyster. Alejandro shares his insights on a wide range of topics, including the importance of customer-led growth, intuitive vs structured decision-making, and the current environment for startups. Topics we discuss:
  • Intuitive vs Structured decision making
  • Lessons learned from working at a mission-led company
  • Product-led vs customer-led growth, which should you adopt?
  • The current environment for startups
Hot Takes and Key Highlights:Intuitive vs Structured Decision MakingLet’s say you’re thinking about solving a problem for your customers. The intuitive way would be to think of the solution that would solve the problem and then build your product accordingly. The structured way to solve the same problem is to go through a discovery process and collect and analyze data to arrive at a solution. The basis of your decision-making is different in both use cases. Generally speaking, intuitive decisions work well when dealing with less-developed products with more uncertainty. An example is when you want to develop features that differentiate your products. While structured decision-making works well when the product is well developed and less uncertain, for instance, Amazon, Meta, and Google. “Use cases with higher uncertainty are better suited for intuitive decision-making while at companies like Google and Amazon, decisions are more structured since it’s all about data”. Mission-Driven Companies Make a DifferenceCompanies that are driven by a vision and mission tend to focus on more than just revenue and profitability; they aim to make a difference in people's lives. Alejandro gives the example of Oyster, a company that helps hire off-shore resources. Their pricing policies vary with geographies and the economic development of the country. The company prices its products below cost in some geographic locations to provide employment and make a difference. Mission-driven companies generally have more motivated teams.“If you put money in someone's pocket in those countries, you will generate a positive economic loop in that geography”. The Current Environment for StartupsThe current economic environment is characterized by slower growth, tighter money supply, and a flatter customer demand curve. This trend will play out for 2023 and the first half of 2024. The conventional wisdom is that this is the wrong time to start a business venture, but the fact remains that some of the biggest startup stories have happened in a tempered business environment. If the idea is validated, investors will be ready to fund it.“After each crisis, there are huge opportunities, and if someone is looking to build a product, now is the time to do it”.Guest at a Glance:Alejandro describes himself as a product manager who launches and scales startups globally. He has over five years of experience in product leadership roles across a wide spectrum of companies and industries, including at startups. Alejandro Carrillo on LinkedInOyster on LinkedIn
Hosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends over at: fame.so
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A big shoutout to all product leaders. Welcome to the Product Leaders Podcast by Fireart with your hosts, Dima Venglinski and Tolik Nguyen. Every episode is a deep dive into different aspects of product leadership to enhance the end-user experience. In this episode, Tolik is joined by Abhishek Jain, Chief Product Officer at Devtorium, an artificial intelligence software company providing services ranging from product, web, and SaaS development. Abhishek shares insights on the future and challenges in the AI space and breaks down the benefits of open and democratic work culture and how it helps attract the best talent. Topics we discuss:
  • Benefits of a democratic work culture
  • Role of company culture in attracting talent
  • AI and content generation tools
  • Challenges in the AI space
Hot Takes and Key Highlights:A Behind-the-Scene Look at a Truly Democratic OrganizationAbhishek shares the example of his current company as one with a genuinely democratic work culture and how it leads to an environment where people are no longer afraid to challenge themselves. The company is patterned on the Swiss democratic system, where everyone has a vote on key issues. A democratic culture is where the junior most person can question a c-suite decision openly without fearing retribution. Abhishek explains how this requires a shift in mindset, especially from senior management, but the benefits are higher productivity and lower churn.“I am the chief product officer, but the junior most person on my team can tell me that my idea is horrible, and either I have to convince him or modify my idea”.Attracting Talent in the AI SpaceAbhishek says there are two elements for attracting the best talent. The first is the company culture, and the second is the company's philosophy. Achievers are people who aren’t afraid of challenges, and the company philosophy should be forward-looking. While custom development jobs pay the bills, the company should also focus on developing tomorrow's technology. Once this is in the company’s DNA, attracting clients and talent becomes easy. “If you truly believe in participating in tomorrow's technology, you don’t need to advertise it. It should come across from how you think, behave, and interact with people”.AI and Content Generation ToolsBringing AI-generated content at par with human-curated content is the holy grail for content generation tools. And with all the industry majors, including Google, Microsoft, Bing, and Yahoo working on it, it sets a trendline for future things. Every successive generation in content creation tools takes us a step closer to the goal, and the underlying objective is to get AI to think like humans. “Every generational leap in technology makes it better, faster, and more efficient. Thereby making us smarter”. Challenges in the AI SpaceThe biggest challenge in AI is anticipating what’s the next big technology. Technology has evolved from building frameworks and data sets to having multiple framework templates at your disposal to directly get to the problem and the logic you need to build. The main challenges when dealing with new technology are its stability, scalability, and ability to evolve, bringing us back to the challenge of predicting tomorrow. “As far as challenges go, the constant challenge is always what’s next”Guest at a Glance:Abhishek Jain describes himself as a builder of highly successful and scalable marketing strategy, technology solutions, and product development teams in digital, cloud, mobile, and Artificial Intelligence, with expertise in start-ups and scaled growth stages.Hosts at a Glance:Dima Venglinski: Dima is the CEO of Fireart Studio, a boutique design and software development company committed to innovation and technology. His client portfolio ranges from startups to established global brands like Rolls Royce, Google, and Atlassian. Connect with Dima on LinkedInFireart Studio WebsiteTolik Nguyen: Tolik is the CSO and Partner at Fireart Studio and leads the strategy team while solving the company’s end-user issues from an early idea stage. Connect with Tolik on LinkedInFireart Studio WebsiteProduct Leaders Podcast is handcrafted by our friends over at:
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