Pretend I Know Nothing About
Central Ohio Area Agency On Aging
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Goodpods has curated a list of the 10 best Pretend I Know Nothing About episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Pretend I Know Nothing About for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Pretend I Know Nothing About episode by adding your comments to the episode page.
S2 E7 - What It’s Like To Be A Supervisor
Pretend I Know Nothing About
04/08/24 • 38 min
The “New Supe’ Group” is an educational, supportive, and mentorship program that was recently created for COAAA employees that recently were promoted into supervisory roles. Transitioning into this type of role can be challenging, with learning new programs, skills, and requirements.
The goal of the New Supe Group is to create shared learning experiences and connection to peers to ensure a supportive and successful work environment across the agency. Bruce Rhodeback from Care Transitions and Leslie Miller from Assessment share their experiences as new Supervisors.
Leslie, who almost has two decades of service at COAAA, opens up about her evolution from case management to her current role as Assessment Supervisor. Having recently stepped into this position, Leslie outlines the multifaceted responsibilities that come with it, such as training staff, managing chart reviews, and dealing with complex consumer issues.
Bruce, with COAAA for almost 8 years, brings a slightly different perspective. His journey began with the Aetna MyCare waiver program and transitioned through Care Transitions to his supervisory role. He speaks to the challenges that come with overseeing case managers, adhering to clinical demands, and often finding himself caught between the expectations of upper management and the needs of his staff.
Empowering Connections in Large Agencies: "But with these new programs that we're working in, like the (COAAA) University, like the "supe group," and different trainings, we're working to create those cohorts so that people do have peers and people they can go to to support." — Katie WhiteBoth Bruce and Leslie tackle the complexities of middle management, from protecting confidential information to guiding their team through difficult times without divulging sensitive details.
Bruce advises those considering a supervisory role to explore available resources, such as coursework and guidance from current supervisors, emphasizing the City of Columbus website as a valuable starting point.
Challenges of Being a New Supervisor in a Growing Program: "I've learned a lot about myself in the last year, but also a lot about the, you know, the program and the program that I'm with that is constantly growing and changing and moving." — BruceLeslie complements this by encouraging honest conversations with supervisors about the benefits and drawbacks of stepping into a leadership role.
The Joy of Mentorship in the Workplace: "I mean, I've always enjoyed teaching, and so that's, you know, one of my favorite parts about being a supervisor. And, you know, I love this agency, so I really on, you know, instill that in other people and, help new people really be happy here and feel like this is a place for them." — Leslie3 Key Takeaways
**The Support System**: Learn about the impact of structured support through cohorts and small groups. Discover how these systems foster peer learning and prevent isolation within a large organization.
**Middle Management Insights**: Gain insight into the balance required between satisfying upper management expectations and advocating for your team's needs, including the delicate handling of confidential information.
**Personal Growth Strategies**: Uncover strategies for personal and professional development as a supervisor. From leveraging resources like books and podcasts to reflecting on your own values, find out how continuous learning shapes effective leadership.
Memorable Moments
05:12 Navigating supervisory challenges with older staff members.
07:23 New supervisor learns and grows in unique role.
13:00 Grateful for growth, seeking feedback on reports.
14:09 Staff receive regular supervision, support, and training.
16:49 Consumer issues require timely, attentive handling.
21:27 Supervising case managers, meeting requirements, balancing act.
25:26 Clear communication and validation are key with supervisors.
29:39 Columbus offers online classes for supervisor preparation.
31:55 Seek guidance from supervisors and explore resources.
37:34 Teaching is empowering, agency is supportive, successful.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E4 - Interning at COAAA
Pretend I Know Nothing About
08/21/23 • 30 min
Shaumane Paulk, Supervisor in PASSPORT, and Camille Peterson, Supervisor in Senior Options both started as social work interns at COAAA. While their stories, experiences, and paths to their current leadership roles differ, they both agree: COAAA is a great place to learn how to be a compassionate, competent, and confident social worker.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E3 - Take Your Kids To Work Day
Pretend I Know Nothing About
08/21/23 • 22 min
What a joy it is to hear from our next generation of leaders on this episode which features attendees of the 2023 Take Your Kids to Work Day at COAAA. This episode is made up of multiple mini interviews-some inspiring, some funny, and everything else in between, that are sure to make you smile.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E6 - PASSPORT
Pretend I Know Nothing About
08/28/23 • 53 min
Pretend I Know Nothing About PASSPORT
Sue Howson, Clinical Manager, shares with us the history and spirit of COAAA’s longest-standing case management program-PASSPORT. We then hear from Tobin Shepherd and Wes Baxter about their roles on the PASSPORT team as a float and an aging programs care coordinator.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E8 - Safe Alternatives For Everyone Committee, or “SAFE”
Pretend I Know Nothing About
09/18/23 • 37 min
The SAFE committee was created to provide clinical support and shared responsibility to COAAA staff that are facing health and safety concerns for the consumers we serve. This episode gives us the history of SAFE, an overview of when someone should bring a case to SAFE, and an understanding of the support and expertise offered during the meetings. Learn from Clinical Manager Sarah Hall and ADRN Division Director Linda Gillespie in this important episode.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E9 - Looking Forward Our Way Podcast Featuring Katie White
Pretend I Know Nothing About
10/16/23 • 43 min
Katie joined Brett Johnson and Carol Ventresca in her first few months at COAAA. Participating in this podcast is really what sparked the idea of starting an internal podcast for our agency.
Listen in to hear Katie’s early learnings and thoughts about her new role, the incredible staff, and the expansive work of the agency.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E12 - Care Transitions Division
Pretend I Know Nothing About
11/20/23 • 40 min
COAAA continues to expand our reach through new contracts, providing emerging services, and innovating through new programs.
Melissa Gualtieri, Director of Clinical Innovation, and Lisa Castro, Clinical Manager, describe four contracted programs managed in their division. Slightly different from other COAAA clinical programs, this episode teaches about the short-term interventions, case management, and care transitions work we provide in our eight-county region.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E11 - CarFit and Nesterly
Pretend I Know Nothing About
11/20/23 • 39 min
While all Area Agencies on Aging in the US share a central mission under the federal Older Americans Act, each agency also provides services unique to their community needs.
In addition to the clinical excellence we are known for, COAAA is also forging the way with new programs aimed at prevention and stabilization.
Learn from Angie Wise about our work as Ohio’s first Statewide CarFit Coordinator and what we are doing to increase the safety on Ohio’s roadways and from Frances Krumholtz about our home-sharing platform, Nesterly, and our work with older homeowners.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S1E13 - Provider Relations
Pretend I Know Nothing About
12/11/23 • 42 min
Service specifications, Ohio Revised Code, compliance, and rules, rules, rules - Provider Relations has many levels of monitoring and oversight.
Hear from Teresa Shane, Provider Relations Manager, and Erika Cowles-West, Provider Relations Specialist, about how the small-but-mighty COAAA Provider Relations team is growing and protecting the provider network in Central Ohio.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
S2 E4 - Assessment
Pretend I Know Nothing About
03/11/24 • 43 min
Tim Duggan, Clinical Manager, and Anya Moore-Ridley, PASSPORT Assessor, share the process of scheduling and performing in-home assessments. Learn about income and level of care requirements to understand how older adults and people with disabilities qualify for home and community-based services.
Key Takeaways
1. The assessment and enrollment team at COAAA assesses clients for their ability to perform activities of daily living (ADLs), focusing on observing abilities rather than just medical conditions.
2. The assessment team is comprised of licensed nurses, social workers, and additional support specialists, with a focus on streamlining the enrollment process for Medicaid qualifications.
3. The enrollment team works to free up assessors from administrative tasks and streamline the enrollment process, aiming to relieve the administrative burden on assessors and improve efficiency.
4. Tim Duggan, the clinical manager, emphasizes the high volume of assessments conducted each week, with a focus on learning and managing policy changes and building a conducive culture within the organization.
5. Anya Ridley-Moore discusses the impact of the enrollment team on her work, emphasizing the importance of teamwork and collaboration in handling assessments and Medicaid approval.
"From a social worker's perspective, we have to dig more into what we're observing and not so much the medical conditions."Anya Ridley-Moore
6. The challenge of keeping up with policy changes and communicating them across departments is highlighted, emphasizing the importance of effective communication and understanding within the assessment and enrollment team.
7. Teamwork and breaking down silos between different teams are essential for the assessment and enrollment team to operate efficiently and provide positive changes in collaboration among assessors, the Roam team, and other departments.
8. The positive changes in teamwork and collaboration within the assessment and enrollment team have led to excitement about hitting their targets and contributing valuable insights to the agency.
9. The conversation underlines the importance of communication, collaboration, and team-building within the agency's large workforce, with a reminder to focus on strengths and the positive impact of their work in the community.
"For me, I would say my biggest accomplishment is just the fact that there are some great people around me. And I can take a little bit of credit for that, but, I think at best, I'm freeing them up to be the great people that they are at best."Timothy Duggan
10. There is an emphasis on perseverance and relying on team members during difficult times, highlighting the dedication and resilience of the assessment and enrollment team.
Memorable Moments
06:46 Assessors determine care eligibility, provide support resources.
11:55 Call, assess needs, clarify, schedule assistance.
14:24 Assistance for nursing facility with enrollment process.
17:11 Medication, observations, and independence in assessments emphasized.
22:00 Complicated doctor's office enrollment process requires streamlining.
25:51 Flexibility and autonomy in assessment scheduling.
28:29 Adapting to new tasks and responsibilities.
30:14 Adapting to changing policies, ensuring cross-department communication.
35:46 Encouraging team, breaking silos, fostering greatness together.
39:18 Challenging to balance experience and humility.
41:50 Ability to see strengths amidst challenges.
Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!
Copyright 2025 Central Ohio Area Agency On Aging
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FAQ
How many episodes does Pretend I Know Nothing About have?
Pretend I Know Nothing About currently has 31 episodes available.
What topics does Pretend I Know Nothing About cover?
The podcast is about Non-Profit, Podcasts, Business and Government.
What is the most popular episode on Pretend I Know Nothing About?
The episode title 'S1E1 - Welcome to Pretend I Know Nothing About' is the most popular.
What is the average episode length on Pretend I Know Nothing About?
The average episode length on Pretend I Know Nothing About is 39 minutes.
How often are episodes of Pretend I Know Nothing About released?
Episodes of Pretend I Know Nothing About are typically released every 6 days, 23 hours.
When was the first episode of Pretend I Know Nothing About?
The first episode of Pretend I Know Nothing About was released on Jun 19, 2023.
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