PAPod 497 - What Do We Do Next? A Conversation about Change

05/11/24 • 27 min

In this insightful episode, our host, Todd Conklin, presents a new envisioning of safety at workplaces. He emphasises the need to perceive safety not merely as avoiding accidents, but more importantly, fostering operational capacity.

Todd emphasises the necessity to reform the investigative processes, urging to involve workers in learning rather than attributing blame. The dialogue gravitates towards studying regular workflows, a welcome deviation from the standard practice of only probing when mishaps occur.

Leadership plays a key role in implementing these philosophical and methodological changes, despite inevitable resistance and nostalgia for traditional ways. Overcoming this barrier, leaders need to foster change and pioneer the path to progress. The value of several upcoming workshops, each offering chances to learn and improve upon safety practices, is highlighted.

The role of safety within operations evolves from being a theoretical discourse to a focus on practical interventions. The challenge lies in the sustainable adoption of these new philosophies across the entire organisation in a pragmatic manner. This transition demands new ways of assessing progress and monitoring methods, underlining the importance of understanding our current standing.

Building an organisation's capacity to fail safely, rebound from failure and ultimately sidestep predictable accidents is deliberated upon. Yet, this often clashes with organisations rooted in traditional safety philosophies, inhibiting their recovery capacity. Innovations in safety measurements and changing paradigms can help advance towards creating a strong, resilient and future-proof organisation, paving the way for continuous improvement.

Finally, the entire process must factor in the unique characteristics of different sectors within the organisation while developing and implementing new safety measures. The ultimate goal is to test and apply innovative solutions to long-standing issues. This initiative invites everyone to partake in and contribute towards strategic change management practices and to remember the importance of learning, enjoyment, and most significantly, safety.

Previous Episode

Safety Moment - A Progressive Method of Workplace Safety

In this episode, Todd Conklin delves into a unique phenomenon propelling safety regulations globally. Discussing the intriguing concept of 'sticky', an acronym for 'stuff that kills you', Todd highlights how this approach has impacted organizations and reinvigorated safety dialogues.

In a world where perfect conditions, processes, or people are not guaranteed, the 'STKY' approach encourages identifying the highest risks involved in a task. However, Todd emphasizes that the magic lies not in the identification but in the follow-up questions.

Upon identification of the 'sticky'—the deadliest risk, one ought to ask: 'When that bad thing happens, what keeps us safe?'. This paves the way to identify the essential controls for failing safely. The value of 'STKY' begins to shine through with the critical evaluation of existing safety measures.

In conclusion, Todd points out that the power of 'STKY' lies in the subsequent questions: 'What will kill you?', 'When it happens, what keeps you safe?', and 'Is that enough?'. He advocates for the need to keep learning, to be kind to each other, and above all, to ensure safety at all times.

Next Episode

Safety Moment - "Why" Why is a Starting Point for Discovery

In this episode, Todd Conklin discusses the critical element of understanding local rationale in the workplace and how it can serve as the starting point for significant organizational discovery. Rather than using this information to point fingers or penalize individuals, Conklin encourages managers and leaders to utilize these moments of rationale to investigate and gain insight into the broader challenges and issues within their organizations.

Highlighting the essence of curiosity, Conklin proffers that when workers explain why something made sense at a particular moment, leaders should seize this as an opportunity to learn and understand instead of using it as a weapon of accountability. This interest, he asserts, is critical to uncover deep-seated organizational issues that might often be overlooked.

Conklin's message encapsulates the importance of becoming smarter in every aspect of our lives, pushing listeners to adopt curiosity as a pathway to greater understanding. He finishes off the episode with a heartfelt note on learning, fun, kindness, and safety, serving as a reminder of the essential things in life and work.

PreAccident Investigation Podcast - PAPod 497 - What Do We Do Next? A Conversation about Change

Transcript

00:00:00.017

So people ask this question all the time. I bet they ask it of you too, so it's not going to be a foreign question. All this stuff's great. I mean, it resonates with me. I get it. It makes sense. It's smart. But what do we do to make it happen?

00:00:20.239

Music. Hey everybody todd conklin pre-accident investigation safety moment how are you how's it going is it great i think so i mean because you know everything i complain about all year long kind