
56 - Fearless Feedback - Why It Works with Leadership and Relationship Expert Joe Hirsch
09/28/22 • 53 min
Dr. Joe Hirsch is an expert at helping individuals, leaders, and organizations design and deliver feedback without fear. He is now a renowned TEDx and global keynote speaker, but just seven years ago, Joe was living a very different reality in which he did everything he could to avoid receiving any feedback from anyone. Joe and Tracy’s conversation centers on what happens when we infuse our conversations and relationships with courageousness and how giving fearless feedback can really transform our future for ourselves and others. Feedforward and mirror holding are two juicy terms that you are going to want to remember and implement in all of your relationships. You are going to be on the edge of your seat when you hear about Dr. Hirsch’s groundbreaking methods and how we can all become better leaders, partners, parents, and all around better people!
Key Points:
- Growth hurts and it is hard. [03:24]
- Feedback starts before you even open your mouth. [06:58]
- “Feedforward” is a new way of thinking that was first introduced by Marshall Goldsmith, and Joe Hirsch uses the science and strategy to turn people into problem solvers.
- Joe Hirsch has used his practices of giving feedback with many major companies and corporations. [09:16]
- Just five to seven years ago, Joe was not someone who practiced what he is now preaching. [11:46]
- A very basic human truth we should all acknowledge to fix the future for ourselves and others
- Mirror holding is the essential act of “feedforward” and can open up new perspectives one may not have had access to before. [17:37]
- The goal of mirror holding is not to force change, but to provoke an insight. [23:09]
- How leaders can use mirror holding as an act of empowerment
- How the “forgetting curve” impacts our approach to giving feedback [28:37]
- Feedback Wrap: A four-part plan to beautifully wrap up these conversations, to change the dynamics from fear to joy, from power to partnership, and ultimately, from accountability to agency [33:44]
- Feedback is about relationships. [47:24]
Memorable Quotes:
“Growth hurts, growth is challenging, growth is painful. And growth pushes us past our boundaries.”
“It’s no longer about power, it’s about partnership. It’s no longer about ratings only. It’s about relationships. And it’s about activating people’s deepest desires for agency and for affirmation, and not pinning them to a past that they can’t change or control.”
“You can’t go back and change the past. But you can start right where you are and fix the future.”
Links:
Website: www.joehirsch.me
TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback
Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591
Podcast: https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f
LinkedIn: https://www.linkedin.com/in/joemhirsch/
Twitter: https://twitter.com/joemhirsch
Dr. Joe Hirsch is an expert at helping individuals, leaders, and organizations design and deliver feedback without fear. He is now a renowned TEDx and global keynote speaker, but just seven years ago, Joe was living a very different reality in which he did everything he could to avoid receiving any feedback from anyone. Joe and Tracy’s conversation centers on what happens when we infuse our conversations and relationships with courageousness and how giving fearless feedback can really transform our future for ourselves and others. Feedforward and mirror holding are two juicy terms that you are going to want to remember and implement in all of your relationships. You are going to be on the edge of your seat when you hear about Dr. Hirsch’s groundbreaking methods and how we can all become better leaders, partners, parents, and all around better people!
Key Points:
- Growth hurts and it is hard. [03:24]
- Feedback starts before you even open your mouth. [06:58]
- “Feedforward” is a new way of thinking that was first introduced by Marshall Goldsmith, and Joe Hirsch uses the science and strategy to turn people into problem solvers.
- Joe Hirsch has used his practices of giving feedback with many major companies and corporations. [09:16]
- Just five to seven years ago, Joe was not someone who practiced what he is now preaching. [11:46]
- A very basic human truth we should all acknowledge to fix the future for ourselves and others
- Mirror holding is the essential act of “feedforward” and can open up new perspectives one may not have had access to before. [17:37]
- The goal of mirror holding is not to force change, but to provoke an insight. [23:09]
- How leaders can use mirror holding as an act of empowerment
- How the “forgetting curve” impacts our approach to giving feedback [28:37]
- Feedback Wrap: A four-part plan to beautifully wrap up these conversations, to change the dynamics from fear to joy, from power to partnership, and ultimately, from accountability to agency [33:44]
- Feedback is about relationships. [47:24]
Memorable Quotes:
“Growth hurts, growth is challenging, growth is painful. And growth pushes us past our boundaries.”
“It’s no longer about power, it’s about partnership. It’s no longer about ratings only. It’s about relationships. And it’s about activating people’s deepest desires for agency and for affirmation, and not pinning them to a past that they can’t change or control.”
“You can’t go back and change the past. But you can start right where you are and fix the future.”
Links:
Website: www.joehirsch.me
TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback
Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591
Podcast: https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f
LinkedIn: https://www.linkedin.com/in/joemhirsch/
Twitter: https://twitter.com/joemhirsch
Previous Episode

55 - Making Life a Celebration (Not a Chore) with Gurudev Sri Sri Ravi Shankar
Gurudev Sri Sri Ravi Shankar is a global spiritual and humanitarian leader, changing lives around the world from all walks of life. Rooted in the innate desire to help people, he founded The Art of Living Foundation, which has transformed not just individual people, but companies, prisons, and schools. In this special episode of Potential to Powerhouse, Tracy speaks with the beloved Indian guru about the secrets to living a stress-free and joyful life through the practice of meditation and changing one’s perspective. Gurudev shares his expertise on the formulas to decrease stress and depression and how to manage our outlook through breathing techniques, meditation, solitude, and silence. This episode is full of deep insights that you can apply to your life no matter your circumstances, so tune in if you are ready to unlock a fresh perspective that will make you want to celebrate all life has to offer!
Key Points:
- Tracy introduces Gurudev Sri Sri Ravi Shankar and provides some jaw-dropping, phenomenal statistics about Gurudev’s impact.
- How does Gurudev feel about his impact and how he has touched so many lives around the world?
- Gurudev started meditating at 4 years old. How did his life journey get him to where he is now?
- The Art of Living Foundation
- Gurudev’s experience of going into 10 days of silence
- Why chasing success is a big mistake and how you can achieve lifelong joy and mental clarity
- How to best find your life purpose
- How gratitude is the key to happiness and feeling our best
- Solitude: Silence is the “mother of creativity” and why everyone should try a 3-day silent retreat.
- The formula to stress and how to get rid of it
- How to navigate relationships by practicing patience
- The formula to getting depressed.
- Gurudev’s advice to anyone who may feel like they are not where they “should be” and may be living a life of comparison
- The World Culture Festival and how to get involved
Memorable Quotes:
“Don’t postpone being happy for some other future day.”
“The more we are grateful, we look better, we feel better, and we do better.”
“There is a saying: ‘Necessity is the mother of invention,’ and I would say that ‘Silence is the mother of creativity’.”
“The formula to stress is too much to do, too little time, and no energy.”
Links:
Gurudev Sri Sri Ravi Shankar-
Gurudev Sri Sri Ravi Shankar Instagram
Art of Living-
Art of Living phone number: (855) 202-4400
World Culture Festival-
Next Episode

57 - Building More Inclusive Beauty Brands with Nyakio Grieco of Thirteen Lune and Relevant
Nyakio Grieco wants you to feel seen. The beauty entrepreneur began her journey organically — by learning about the power of natural ingredients visiting her grandmother, a coffee farmer, and her grandfather, a medicine man, in Africa. Ancestral wisdom and world travel led to the birth of Nyakio Beauty, Grieco’s first beauty brand, in 2002. Nyakio Beauty has been followed by Thirteen Lune, an inclusive retail platform for beauty brands and founders who, for far too long, have been neglected in terms of capital and retail partnerships; as well as Relevant: Your Skin Seen, a beauty brand developed in 2022 to serve all skin tones and types. Nyakio and Tracy came together for the latest episode of the Potential to Powerhouse Podcast for an enlightening conversation about embracing “bossiness” on our entrepreneurial paths, Identifying pivotal moments as the gift from the universe they are, and surrounding ourselves with people whose knowledge and skill sets complement our own. It’s a brilliant conversation with many key takeaways, so have your Notes app open.
Key Points
- Tracy introduces Nyakio and references her as the hybrid between two mega-baller entrepreneurs [00:21]
- Using your maiden name and hyphenating your last name as a female powerhouse. [02:04]
- Nyakio tells the story of her family’s upbringing and what her experience was like being a first generation American with Kenyan descent. [04:41]
- The first five to seven years of Nyakio’s career in LA. [09:50]
- The two pivotal moments that changed the trajectory of Nyakio’s career as an entrepreneur. [13:15]
- The launch of Nyakio’s first beauty product. [21:29]
- The reality of trying to survive as a small brand running on little capital. [27:14]
- After her product was featured on Oprah and Ellen, Nyakio learned some valuable lessons about growing a business. [30:25]
- Nyakio launched a successful brand self titled Nyakio, which was affected by the global pandemic. [35:25]
- Thirteen Lune - a new, progressive vision for beauty retail in JCPenney. [37:00]
- People buy into people before they buy into the product. [41:31]
- Building generational wealth. [42:00]
- Smart Money vs. Dumb Money. [45:17]
- Nyakio’s three “go to’s” for success. [49:07]
- TRUST YOUR GUT. [51:10]
Links
Nyakio’s Instagram: @nyakio
Follow Thirteen Lune: @thirteenlune
Follow Relevant: @relevant.skin
https://linktr.ee/nyakio
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