Elizabeth Chrane on the Importance of Treating Your Employees Like Customers

06/05/23 • 20 min

Elizabeth Chrane led OneDigital’s marketing division for seven years before becoming the organization's Chief People Officer. In this episode of People and Strategy, Chrane speaks with host Tony Lee about the natural progression from Senior Vice President of Marketing to CHRO, measuring cultural effectiveness, and the importance of treating your employees like your customers to shape employee engagement.

This episode of People and Strategy is sponsored by ADP.

Episode transcript

This episode of People and Strategy is sponsored by ADP.

Episode transcript

Previous Episode

Andrea Ferrara on HR as the “Conscience of Culture”

After joining PepsiCo in 1990, Andrea Ferrara is now the organization’s CHRO of North American Beverages and Nutrition at PepsiCo. In this episode of People and Strategy, Ferrarra speaks with host Tony Lee on advice for pursuing the C-suite, HR’s role as the “conscience of culture”, and her favorite PepsiCo products.

This episode of People and Strategy is sponsored by ADP.

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Next Episode

Paul Falcone on the Power of Gratitude in HR Leadership

Paul Falcone served in a range of senior HR roles at Paramount Pictures, Nickelodeon, Time Warner, and City of Hope Medical Center; he's now a bestselling author, conference speaker, and columnist for shrm.org. In this episode of People and Strategy, Falcone speaks with host Tony Lee about the keys to success for effective HR leadership, and how adopting a leadership mindset of gratitude spurs alignment and motivation within organizations.

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This episode of People and Strategy is sponsored by Safeguard Global.

Episode transcript